Buying Coins From Major On-Line Dealers Without Photos? - Page 2

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Author	Replies: 19 / Views: 3,992	Page: of 2

giorgio11 Valued Member United States 406 Posts	Posted 04/24/2014 08:22 am Many dealers -- and I struggle with this myself -- have difficulty providing good photos. This presents both opportunity and challenges to buyers. Sometimes you can pick up coins with lousy photos, and the coins look much nicer in-hand. (I am sure some of my coins fit into this category.) But I too would not buy from MOST dealers without photos. When you have looked at as many coins, as many slabs, and as many coin photos as I have in my life (55 years now as a collector and dealer), you seldom get any huge surprises. But I always make sure there is a clear return privilege -- both on my coins and on any I buy. I do not hesitate to return coins where there is something I do not like that was not obvious in the photos. On the other hand, I also have a network of a few dealers from whom I do not even require photos. These folks are people I have done business with time and again, they know what I like, and if they say a coin is nice, it is. That's my favorite kind of dealer. (But I can still return anything with no problem.) Our business motto is, "Life is too short to buy ugly coins." The sweet price of any coin can sour rapidly if there is something you dislike about it, every time you look. Best Regards, George Report this Post to the Staff
OldCoinGuy Valued Member Canada 154 Posts	Posted 04/24/2014 2:50 pm How would you handle this example? A few months back I bought an ICCS AU55 George V nickel off a seller on ebay with a 100% satisfaction rating (for whatever comfort that is). The obverse and reverse photos were pretty good and there was no comment on the listing. This seller has a no return privilege for professionally graded coins. When I got the coin, there was a thumbprint on the King's head. With a flat on photo you could not see it but turning the flip even slightly it was clearly evident. Not to my taste and I would not have bought it if I had known. However, I understood the terms of sale and kept but it did annoy me. Report this Post to the Staff
AgCoinAu Pillar of the Community Canada 3049 Posts	Posted 04/24/2014 4:23 pm A good dealer would take it back... I'm not a dealer... but I would like to say if I was.. I would want my customers to be very happy... This isn't exactly a "booming" hobby so credibility can go a long way... Perhaps with "RAW" coins no returns ... but if it's slabbed I don't see any problems Report this Post to the Staff
giorgio11 Valued Member United States 406 Posts	Posted 04/24/2014 5:59 pm Personally, I think a dealer with a no return policy on graded coins is trying to hide something. Happy customers are return customers, and return customers are worth more than all the rest put together. Now, if a customer has a habit of returning coins, that's another story. Tire-kickers get weeded out pretty quick. But that's one of the benefits of having your own site and being your own boss. You get to set the rules, not all that crazy ebay petty bureaucracy stuff. Best Regards, George Report this Post to the Staff
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