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Ebay Feedback Not Showing?

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jgfindring's Avatar
United States
1380 Posts
 Posted 05/06/2015  9:35 pm Show Profile   Bookmark this topic Add jgfindring to your friends list Get a Link to this Message Number of Subscribers
Every auction I've looked at today no longer has the sellers feedback next to their name on the actual auction page, I've got to click on their name to go to their info page to see feedback numbers.
Has this happened to anyone else?
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SsuperDdave's Avatar
United States
23522 Posts
 Posted 05/06/2015  9:43 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list Get a Link to this Reply
Still normal for me. I'm looking at 1921 Morgans on ebay (what else is new?) as we speak. Are you logged in?
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jgfindring's Avatar
United States
1380 Posts
 Posted 05/06/2015  9:50 pm  Show Profile   Bookmark this reply Add jgfindring to your friends list Get a Link to this Reply
Yes, logged in, made a couple of bids so I know it knew me.
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RK55's Avatar
United States
2189 Posts
 Posted 05/06/2015  11:23 pm  Show Profile   Check RK55's eBay Listings Bookmark this reply Add RK55 to your friends list Get a Link to this Reply
I experienced this earlier but it is back to normal now. ebay has a habit of "testing" changes....too much time on someone's hands.

try clearing your history and cache, re boot and you should be good. If that does not work, it will change on it's own at some point.
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edweather's Avatar
United States
7375 Posts
 Posted 05/07/2015  12:20 am  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
I saw the same thing.
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jgfindring's Avatar
United States
1380 Posts
 Posted 05/07/2015  2:47 pm  Show Profile   Bookmark this reply Add jgfindring to your friends list Get a Link to this Reply
Tried on a different computer, still not showing feedback on items pages.
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xshift's Avatar
United States
2669 Posts
 Posted 05/07/2015  8:16 pm  Show Profile   Bookmark this reply Add xshift to your friends list Get a Link to this Reply
I'm having the same issue. You have to actually click on their name to go to their page to see it.
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RK55's Avatar
United States
2189 Posts
 Posted 05/09/2015  4:15 pm  Show Profile   Check RK55's eBay Listings Bookmark this reply Add RK55 to your friends list Get a Link to this Reply
Here is the reason some see it and some do not. It's a test ebay is doing....another FOOLISH idea in my opinion. Also the sellers being affected by it are not too happy when their hard earned feedback stars do not show to buyers, even on some Top Rated Seller accounts.

A response from an ebay official in one of the community boards to a question asked about the missing feedback numbers.


Re: I canīt see sellerīs feedback stars in their posts, what Should I do?
jeff
jeff ebay Employee
(0) View Listings
ebay Employee
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Posts: 4,835
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Registered: #8206;05-04-2012

in reply to 2015.faibe
#8206;05-07-2015 09:50 AM

It's a test we're running right now among a randomly selected group of buyers. We're looking to understand whether the visibility of feedback information on a seller's profile and Top Rated Seller Plus icons influence purchasing behavior. We'll utilize the information gathered from these tests to help improve the customer experiences for both sellers and buyers.
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jgfindring's Avatar
United States
1380 Posts
 Posted 05/09/2015  5:32 pm  Show Profile   Bookmark this reply Add jgfindring to your friends list Get a Link to this Reply
Well, I can only say that's stupid. Of course a sellers feedback influences my buying decision.
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