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Unpaid Item - How Can You Tell?

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weerdsteev's Avatar
United States
1291 Posts
 Posted 07/16/2015  10:54 am Show Profile   Bookmark this topic Add weerdsteev to your friends list Get a Link to this Message Number of Subscribers
An eBayer bid on and won a coin of mine, but he never paid for it. After 4 days (per my ebay settings) an "Unpaid Item Case" was automatically opened. When he still didn't pay, ebay eventually closed the case and left me this message:

You've received a final value fee credit. Also, an unpaid item has been recorded on the buyer's account.

I went and looked at the guy's account and didn't see that "unpaid item" thing anywhere. I'm guessing it's really there and that I just don't know where to look. I'd tell you his ebay ID, but I don't know if that's allowable...

Anyway, can anyone tell me the pathway to where it ought to be?

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biokemist6's Avatar
United States
12437 Posts
 Posted 07/16/2015  12:19 pm  Show Profile   Bookmark this reply Add biokemist6 to your friends list Get a Link to this Reply
As far as I know, the unpaid item demerits are only viewable on the administrative side of ebay and it cannot be seen on someone's profile. However, I think it should be publicly viewable as a warning to sellers.
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jdmern's Avatar
United States
1949 Posts
 Posted 07/16/2015  12:25 pm  Show Profile   Bookmark this reply Add jdmern to your friends list Get a Link to this Reply
It is not public
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bobby131313's Avatar
United States
24154 Posts
 Posted 07/16/2015  12:30 pm  Show Profile   Bookmark this reply Add bobby131313 to your friends list Get a Link to this Reply
Feel free to post the ID.
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Cascade's Avatar
United States
7390 Posts
 Posted 07/16/2015  1:48 pm  Show Profile   Bookmark this reply Add Cascade to your friends list Get a Link to this Reply
I hate bidiots like this. All it does is tie up the item and it's revenue. But what are we to do. I've also heard this is sometimes done by other sellers of similar items to get yours off the site until theirs sell
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Pacificoin's Avatar
Canada
5394 Posts
 Posted 07/16/2015  1:52 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list Get a Link to this Reply
Best to just let it go. This happens on ebay all the time. Better to have him not pay , than have him experience buyers remorse and cause YOU agro when he returns it and you receive a strike against you. Welcome to the cold hard dealings of ebay .
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weerdsteev's Avatar
United States
1291 Posts
 Posted 07/16/2015  6:10 pm  Show Profile   Bookmark this reply Add weerdsteev to your friends list Get a Link to this Reply

Quote:
As far as I know, the unpaid item demerits are only viewable on the administrative side of ebay and it cannot be seen on someone's profile. However, I think it should be publicly viewable as a warning to sellers.


Amen. What good does it do anyone if you can't see that? Is there not at least some setting in your selling preferences that says "automatically reject bids from a buyer with X number of unpaid items" ?

His ebay ID, appropriately, is bonehead1954.
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JESP's Avatar
United States
28 Posts
 Posted 07/16/2015  6:24 pm  Show Profile   Bookmark this reply Add JESP to your friends list Get a Link to this Reply
Its tough when it happens, but I guess as sellers we just have to bear it.

For a while now though I've made sure my buyer requirements were set as a way of being a bit proactive, though really this can happen anyway. I wonder how often the requirements actually work.
Edited by JESP
07/16/2015 6:24 pm
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RK55's Avatar
United States
2189 Posts
 Posted 07/17/2015  12:32 am  Show Profile   Check RK55's eBay Listings Bookmark this reply Add RK55 to your friends list Get a Link to this Reply
By setting your buyer requirements in account/site preferences to the strictest settings you would be amazed by the amount of buyers not allowed to bid on your items due to unpaid item strikes. mine is set at 2 Unpaid Item strikes within 12 Months.

You can't see how many UPI strikes a buyer has but if you check your buyer requirements activity log you can see how many buyers were restricted from bidding. I always have about a page and a half. Of course the buyer ID's are masked, but the system does work.
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