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Ebay Seller Shenanigans

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captainrich's Avatar
United States
982 Posts
 Posted 09/25/2015  10:19 am Show Profile   Check captainrich's eBay Listings Bookmark this topic Add captainrich to your friends list Get a Link to this Message Number of Subscribers
Did you know that an ebay seller can make negative feedback disappear simply by filing an unpaid item case against the bidder?

Allow me to preface my story by pointing out that I have been buying and selling on ebay since 1999, acquiring over 3900 Positive Feedbacks, with no Neutral/Negative feedbacks or any other adverse action against me.

Anyway, on September 15, I was the sole bidder on a 1926 Oregon Trail Commemorative Half Dollar, graded NGC MS-64. The auction was touted by the seller as a "no reserve" offering, thus I won the coin at the opening bid of $150, which I thought was a fair price for this particular coin.

http://www.ebay.com/itm/131599078255

I learned that I won the coin the following morning, and was preparing to pay, when I noticed an email from the seller (thankfully the seller sent it through the ebay system). The seller's Sept. 16th email read (precisely): "very sorry, but coin is not for sale now the owner lost or misplaced,do not send money or I will return if you did,SORRY ,Bella."

This kind of annoyed me because I really wanted the coin, so I left the seller negative feedback, basically stating that I won an auction and the seller claimed to no longer have the coin.

Well, on September 19th, the seller opened an unpaid item complaint against me and the negative feedback disappeared from his rating (ironically, the same thing must have happened to a different bidder because the seller still has one negative feedback after "misplacing" another item).

So, of course, I called up an ebay representative and calmly explained that this seller clearly communicated to me that I should not pay for the item because it was lost. I explained that the seller's complaint was obviously in retaliation for the negative feedback I left and I would like ebay to close the groundless case against me. The ebay rep was able to pull up the seller's email to confirm my defense, but still said she was unable to close the case for 30 days. However, she also assured me that there would be no unpaid strike against my account, thanks to the seller's email instructing me not to pay.

Has a similar incident happened to anyone else in the Coin Community? It's hard to get upset over the situation, since I have the seller's email to dispute his claim of nonpayment, but I don't understand why ebay still must wait 30 days to close a complaint when the seller's malicious intent is so clear.


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edweather's Avatar
United States
7375 Posts
 Posted 09/25/2015  6:32 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
Signed, Bella......sounds like a cohort of Boris and Natasha. Sorry, just had to say it.

Really sounds like a bunch of nonsense, but sounds like it will work out eventually.

Just to play devil's advocate for a second, since they opened a non-paid item claim, did you ever consider paying for the item to close the case and get the coin?

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captainrich's Avatar
United States
982 Posts
 Posted 09/25/2015  6:53 pm  Show Profile   Check captainrich's eBay Listings Bookmark this reply Add captainrich to your friends list Get a Link to this Reply

Quote:
Just to play devil's advocate for a second, since they opened a non-paid item claim, did you ever consider paying for the item to close the case and get the coin?


edweather, the seller's email stated that the coin had been "lost or misplaced," so I'm not going to send him $150 in the hopes that he might find the coin under his sofa cushion.

BTW, it just occurred to me, that another reason the seller may have filed the false unpaid claim against me is that ebay would eventually want their fees based on the winning bid price.

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silverwolf's Avatar
Canada
3733 Posts
 Posted 09/25/2015  10:00 pm  Show Profile   Bookmark this reply Add silverwolf to your friends list Get a Link to this Reply
yes ebay takes their cut ,the second the auction ends, even before payment is made.
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OldSkoolMadSkilz's Avatar
United States
2077 Posts
 Posted 09/28/2015  11:09 pm  Show Profile   Bookmark this reply Add OldSkoolMadSkilz to your friends list Get a Link to this Reply
They didn't need to file an unpaid item case. Any feedback left for an incomplete transaction can be removed.

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