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 Replies: 11 / Views: 2,589 |
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Valued Member
United States
130 Posts |
As mentioned in a previous post, I won a lot in the recent TOREX auction run by TCNC. My bid was placed on a bid sheet shortly before I returned to the US to avoid sales tax. The lot I won was #386: NFLD 1872H 50 Cent ICCS AU-50 which, according to their site which I am looking at as I write this, sold for $575. Today, the invoice arrived with a hammer price of $750 and a buyer's fee of $112.50; the grand total with everything else comes to $895.95. My guess was that the actual winning bid was $500 and the 15% fee brought the sale price to $575, but even if that is mistaken and I owe 15% on top of 575, the numbers on their invoice do not correspond to reality. Unless I'm missing something, this looks like a rather serious error on their part. I'll be calling tomorrow for clarification. Thoughts?
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Pillar of the Community
Canada
5324 Posts |
I am sure if it's a clerical error they will correct it, a couple years ago they miss advertise a unit as ms 65, when the coin arrived it was a 64 they returned the money and shipping costs.
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Pillar of the Community
Canada
2495 Posts |
No 'thoughts' on my part with this company (as my mother taught me).
Keep us posted and good luck!
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Rest in Peace
United States
17900 Posts |
They will make it right. Just talk to them with that attitude.
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Pillar of the Community
Taiwan
606 Posts |
Maybe your invoice has been switched. It hasn't been the first time that
a switch has taken place. It happened to me with a much smaller auction
company in the past. Have some patience and things will work out. When
you are handling a large auction a few hiccups can occur.
Edited by Everest
03/07/2016 9:47 pm
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Pillar of the Community
 Canada
5394 Posts |
Was your bid in USD or CAD ? What box did you check off on the bid sheet?
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Valued Member
Canada
495 Posts |
There seems to be some concerns with TCNC from previous posts but the few transactions I had with them that involved returns were no problem at all. I think they are working hard to overcome some bumps in the road.
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Pillar of the Community
Canada
1442 Posts |
I've done high volume and high $$$ business with them, , no problems. Just let them know and they'll fix it.
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Valued Member
Canada
320 Posts |
Can we have an update Thomas?
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New Member
Canada
6 Posts |
They sent you an incorrect Invoice. The Archived Auction states
#386 Sold for: $575
Nfld 1872H 50¢ ICCS AU50.
___________________________________
Just give them a call - they're great to deal with.
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Valued Member
 United States
130 Posts |
Please excuse the lateness of my update; this has been one of my busiest weeks on record. Anyway, I called TCNC and spoke to Eric, the issue was resolved amicably and the coin is now in hand. Apparently, both the auctioneer's book and their database record a winning bid of $750. Eric's guess was that the website was not updated by whomever inputs the hammer prices. PacificCoin, you may be on to something; I'm quite sure I bid in CAD but perhaps the hammer price on the site is in USD; it nearly lines up with the exchange rate at the time. In any event, I'm willing to live with the mystery because this is an excellent coin. Thanks, everyone, for your input.
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Pillar of the Community
Canada
2425 Posts |
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Replies: 11 / Views: 2,589 |
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Posted 03/07/2016 6:36 pm
