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How To Cancel A PCGS Order/Submission

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Author Previous TopicReplies: 5 / Views: 4,418Next Topic  
Pillar of the Community
trout1105's Avatar
Australia
7096 Posts
 Posted 07/07/2016  4:53 pm Show Profile   Bookmark this topic Add trout1105 to your friends list Get a Link to this Message Number of Subscribers
My "disenchantment" with PCGS has got to the stage where I have cancelled my automatic membership payment and I am now considering cancelling the orders/submissions that I have awaiting grading at the moment as well.
Is this possible? and if so how do I go about doing this?
Any help in this matter will be gratefully received
Bedrock of the Community
sel_69l's Avatar
Australia
21786 Posts
 Posted 07/07/2016  7:27 pm  Show Profile   Bookmark this reply Add sel_69l to your friends list Get a Link to this Reply
I am very much aware that grading and slabbing is of huge importance to you.
What other grading companies have you considered in preference?

Under what you consider the current circumstances, and the decision in principle that you have made,
probably still best to just let current submissions just go through to the 'keeper.

Actually, with your experience, I consider that your grading skills to be at least equal the the highest and best in the grading industry.

Valued Member
GregJG's Avatar
Canada
257 Posts
 Posted 07/07/2016  7:36 pm  Show Profile   Bookmark this reply Add GregJG to your friends list Get a Link to this Reply
I have never heard of order cancellations in the middle of processing.
You might get even more disenchanted trying to go through a process of cancelling the order and trying to receive some/all of your money back with customer service.
If it's a large order and financially significant to you, I would recommend phoning PCGS and just asking what their policy is to be sure.
Pillar of the Community
trout1105's Avatar
Australia
7096 Posts
 Posted 07/07/2016  7:45 pm  Show Profile   Bookmark this reply Add trout1105 to your friends list Get a Link to this Reply
Thanks for the advice Guys.
I will just persevere and leave the last 2 submissions to be finalised at PCGS.
I have dealt with NGC previously without complaint so I have sent my next submission to them to be graded as I think that PCGS has "Dropped the Ball" over the last few Months.
I think I am a long way down on the food chain as far as graders go Sel But thank you for the complementary words anyway Mate
Pillar of the Community
Cascade's Avatar
United States
7390 Posts
 Posted 07/08/2016  12:16 am  Show Profile   Bookmark this reply Add Cascade to your friends list Get a Link to this Reply
What's the beef trout? Is it just their obsurd turnaround times as of late or something else as well?
Pillar of the Community
trout1105's Avatar
Australia
7096 Posts
 Posted 07/08/2016  04:25 am  Show Profile   Bookmark this reply Add trout1105 to your friends list Get a Link to this Reply

Quote:
What's the beef trout? Is it just their obsurd turnaround times as of late or something else as well?


I have just had enough of the lousy service and am doing what any consumer would do ,I am taking my business elsewhere
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