| Author |
 Replies: 10 / Views: 4,142 |
|
|
New Member
Mexico
39 Posts |
PCGS & Collectors Universe as well, damaged 5 coins of mine. The absurd comes as that coins were previously graded an imaged by them it self when I sent for grading, then I sent them for restoration and they just destroy my coins. After a 5 months process and no news and answers to my emails asking about my coins, they just said coins have down graded, and offer me to purchase 3 of them. I said no, because I knew my coins were so good and restoration will increase their grading so much, and they were just trying to cheat on me. They got mad and sent back my coins fully damaged. They imaged the damaged coins as submission request but one coin which shows the previous image before restoring, and a Canadian coin which was set for a first time. So I have true view images before and after, done by PCGS it self, were damages are clear as water. Those are their own images, no way they can allege images do not correspond to the coins. This case can destroy the PCGS for good, but I live in Mexico and nobody seems to care. I have all evidences, email with deceits from David Rosenberg, the moody process, everything. Coins were scratched on die marks and over dipped. After I received, accord to agreement, I let them know immediately about the great issues, they never contacted me back. An agreement is not a permission for them to do as they wish, this is a crime. 5 coins were damaged on purpose and never answer to my concerns after I received. It is almost a year this crime was done. It sounds too easy for PCGS to offer to pay for the price stated at the agreement after a crime, so if they just decide to destroy someone else coins because the customer did not want to sell to them, they just do it. An agreement can not support this actions, is not a licence to commit a crime.           |
|
|
|
Bedrock of the Community
13014 Posts |
No crime was committed nor did they do damage anything intentionally. When you get restoration done by any company anywhere there is a chance you won't like the outcome. They do their best to do what they think will work the best but the simple fact is some coins will end up worse than they were before.
The toning that was removed was almost certainly hiding the small marks your extreme magnification shows, that is one of the reason why people tone coins to hide things.
As you even admit they offered to pay for them under the terms of the agreement and you declined so they did attempt to make things right. While I understand being upset this is the risks of conservation and they tried to buy some back which is all they can do. How you approach them can make a major difference as sometimes they do go above and beyond what they are required too, but if you approached them in the same manner as the post I can see why they didn't.
|
|
Rest in Peace
United States
17900 Posts |
I speak no Spanish, so I'm not being judgmental, but your post was a little difficult to understand.
PCGS makes most customers happy. You obviously were not. But the contract you agreed to was that the limit of their liability was to pay you your stated value.
They offered to do that. They DO NOT want to buy your coins. That is NOT their business.
It is unfortunate that you are disgruntled, but besides accepting their offer I fear you have little other recourse.
|
|
New Member
 Mexico
39 Posts |
Hello, Moxking
I know is hard to believe but they offered to purchase 3 of my coins. This was out of line because submission it was not ready yet, when they did.
After I refused, Mr. Rosenberg threaten on sending back my coins raw, out of holders.
When they downgraded my coins and let me know on emails conversations, Coin Facts Showed those 3 coins downgraded but unrestored, just the same as they were. After I refused to sell, they alleged process was not over so take one more week with my coins, then images disappeared, then reappeared "restored" and damaged. Next day, they just sent back.
They intended to keep my coins on bargain price, then on range, just damaged them. This is a crime, not an accident. 5 coins damaged is not an accident, a person has to be not very smart to think this can be an accident.
|
|
Bedrock of the Community
13014 Posts |
No crime happened. They offered to buy the coins by the terms listed which is all they do and what you agreed too. The coinfacts image changed after the new picture was taken, again no conspiracy
|
|
Bedrock of the Community
United States
17884 Posts |
You thought the coins would be improved by "restoration" but there is always a risk with the process.
In your case the end results were not an improvement an the coins showed additional marks/damage after the process ( I won't address whether them marks did or din not occur during the process.)
As a result the coins downgraded.
As per their guarantee they offered to buy the coins. You declined and that satisfied their obligations under the guarantee, they are under no further obligation to you other than returning the coins, which they did.
PCGS did what they contracted for and now owe you nothing.
You are not happy, but you made your bed when you declined their offer. I don't like the grading services, but I will say they did nothing wrong here.
|
|
New Member
Mexico
39 Posts |
This topic is aimed to honest people. Pictures are clear. Anyway, thanks for comments.
Honest people, be aware of PCGS. They think they can do as they please, because of the submission "terms". Like a gang, cover each others.
Is crazy to think that you agree this kind of behavior, but terms point out PCGS can destroy your property and pay just for the "stated" value, and someone will support that. But is just the way they are.
Honest people, be aware. Dishonest people, keep the same.
I just hope topic keep alive and visible for people to be aware what PCGS is capable to do.
I wonŽt make any further comments, each one knows what is in their heart, how far lies can go, how can obvious things be denied. Values like truth makes people worth or not, just like that.
Best regards.
|
|
Bedrock of the Community
13014 Posts |
Quote:
This topic is aimed to honest people. Sorry but then you need to start being honest yourself. Everyone understands you're upset because you gambled hoping to get upgrades with restoration and it didn't work out. But your accounts and accusations are far from honest at this point. This is a good lesson to everyone else though, even with the best professionals restoration is a risk. Every person/service that does lots of restoration has had coins comes out worse. While some coins can benefit from this process it is still a risk which playing for upgrades like that always is. |
|
Bedrock of the Community
United States
17884 Posts |
Quote:
They think they can do as they please, because of the submission "terms". Like a gang, cover each others. So you are saying that PCGS is deliberately damaging coins so they can buy them at prices that would be a loss to them. Interesting business model. |
|
Pillar of the Community
 United States
8938 Posts |
Or that you don't read the TOS before signing, big mistake with anything in life.
|
|
New Member
Mexico
39 Posts |
Conder101
I have said I would not response at this post anymore. But your answer it was really cute. Makes me smile a lot. Of course I did not mean that. Try to think harder! You can do it. Read it again, twice or as much as you can in order to understand this tread. But please, never change, your candid is so beautiful, you are a fantastic creature of the Lord.
Forgive me if IŽll never answer you again, but I do not think it is worth enough. Your kind of candid is nice once, not twice.
Have a pretty life!
About GrapeCollects
Of course I have read the TOS, that is not the issue. But take it easy, I do not expect you to understand.
Again, I would not answer anymore candid statement, no matter how cute or funny could be.
|
| |
Replies: 10 / Views: 4,142 |
|
Posted 10/23/2019 5:24 pm
