Easy it better to return/exchange the coin or replace the capsule yourself? The reason for asking is because I've encountered coins with capsules that easily pop open when you handle the coin.
Since it's listed (as of today) as sold out - I think your options are limited. Give your rep a call. You're taking a chance by returning it that you get someone else's returned coin. On the other hand, as I mentioned, I'll bet they'd be happy to send you a capsule.
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