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 Replies: 9 / Views: 1,937 |
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New Member
United States
8 Posts |
Hello all, I'm new here and glad that I am now a member YEAH! But today just received a NEW Brilliant Unc 10 OZ 2011 10 oz Australian Kookaburra Silver Coin in the capsule and the second I unwrapped it I noticed this mark or small hole that looks like it was filled with something to hide the hole, please pic. I wondering if anyone has seen this before or know anything about it. I don't want to say which large metals dealer and will wait to see if they will replace it and not make me pay to return it which I don't think that should be on me since I really feel they knew as someone filled it or did this. Right after I placed my order I sent an email to them saying that I have received many damaged or nicked 10oz coins so I just wanted them to know that since I was getting an Brilliant Unc coin from a very high end mint the Perth Mint and got an reply that we try to ship the best quality coins and sorry to say they failed, what do others think? FYI this is NOT a scratch or a surface as it looks something was used to fill the mark or hole and then was not dry and in shipping leaked? Thanks zman800  |
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Pillar of the Community
United States
2953 Posts |
First off,  from all of us coin enthusiasts! To your coin, it may very well have been a small drop of foreign liquid that could have been between the blank and the dies and got 'minted' into the metal, or it could have been a stain that got onto the coin shortly after striking which matches the idea of others like yours getting small scratches, etc. It might be also useful to post the pics of the full coin for a sense of scale. Edited by mrwhatisit
11/04/2021 8:45 pm
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New Member
 United States
8 Posts |
Thank you mrwhatisit! As for your thinking "foreign liquid" this coin was minted in 2011 so I would think any liquid would have been noticed from the mint or from the seller? I don't have proof but looking at it at high mag looking like it's filler does anyone know of this or seen it. I don't think at the cost premiums of the 10oz coins I don't think it should have been shipped not in better condition and I wrong?
zman800
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Bedrock of the Community
Australia
21786 Posts |
I am inclined to agree with mrwhatisit All proof coins of this size and stature are individually examined after they leave the minting press. On a visit to the Perth Mint I have actually observed the minting press operators doing the actual examination of each individual coin. So how can the defect as observed in the OP's pictures come about? I believe that the "foreign liquid" (=fine oil) has had lots of time to chemically react with the coin's polished surface. With some high pressure machine oils, it is necessary to have a tiny amount sulfur in their formulation, (similar to automotive diff oil). I am also guessing that the tiny droplet of oil was most probably unobservable at the time of the examination by the press operator. Perth Mint very jealously protect the quality of this class of minting product. Because you should have received this coin already enclosed in a clear plastic capsule, it shouldn't be too hard to prove your case with the selling agent, be they the Perth Mint or a coin dealer, and receive a replacement coin. The hassle you have to face is the inconvenience in going through the process of replacing the coin with a perfect example, at their cost. Strictly speaking from a legal point of view, the product is unfit for the purpose for which it was sold to you, and that should the basis of your complaint under Australian Merchantile Law. To give you a warm fuzzy feeling, they should also apologize for the quality of the product originally supplied. |
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New Member
United States
8 Posts |
Hey thanks sel_69l, all this makes sense, yes sorry I did not say but it was in the Mint capsule and maybe while it was in shipping it came out of its hole and I have not opened the capsule yet and if it's just some type of oil I should be able to use some 99% alcohol to dip it to clean it without touching is I choose to keep it, but will wait for the big dealer to offer to pay and return and send a replacement? But is this normal for big sellers to just not look at a 10oz coin and see a small hole and well just ship it as I fully understand that a 1 oz coin any of those big metal sellers packing it up don't care, but an 10 oz coin I would have expected in them while packing to do some sort of QC but not. I have purchased for Ampex and received all of the capsules cracked like they drop them and still ship them instead of repacking the 10 oz coins in new capsules and when I sent pics I was told after pushing them to send 2 replacements capsules I only got 1 and no note so I emailed them and they finally said they are out of stock I in insisted they replace these 2 10 oz coins or refund me the $9.00 and I will get the capsule from ebay and after I told them there not smart paying return shipping and shipping to send me 2 replacements as I bet those capsules are cracked they don't care so sad. They did choose to refund me but why does it take so much pushing to get them to do the right thing? Thanks all zman800 |
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Bedrock of the Community
Australia
21786 Posts |
I don't mind if you do a screen dump and print and print of my views for your own purposes, to support your claim.
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Moderator
 United States
187950 Posts |
to the Community! |
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New Member
United States
8 Posts |
Hello all, well an update tonight from SD Bullion and there reply was "That is a mass produced coin and some imperfections are normal. If you would like a coin in perfect condition I would recommend a graded MS70." So I'm very disappointed to say the least at SD Bullion by saying this, and it will cost me 5% + return shipping so about $25 cost to me for them sending me a an imperfection coin. Any suggestions, I know I can put in a charge dispute on my PayPal and my Credit Card but rather not do that but maybe I have no options. I will reach out to the Perth Mint, but not sure what they can or will do? FYI I am in the USA so I don't think we have anything like those laws? Thanks zman800 |
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Valued Member
Australia
491 Posts |
Do you have purchase images?
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New Member
United States
8 Posts |
Hi kg5, do you mean what SD Bullion shows on the item listing, yes but I think it's stock pic, so not many show the real coin even on "the ebay" I have purchased based on the listed pic and got batter and then worse but with "the bay" you have them to accept the return even if seller lost "NO RETURNS"if it does not match photos or descriptions. There sellers, JM, Ampex, SD Bullion seams that they really don't care and I have seen more issues on the 10 oz coins then any of the 1 oz or 2 oz coins maybe because of the weight? What I can't understand and from the email I got yesterday is if it was Perth Mint sealed in the coin then SD should have inspected it and either discounted it as lower grade or returned it but they either they did not look at it or did not care and when I sent pics seconds after I opened it and I noticed it there attitude is "oh well it's a mass produced coin" plus we will take it back and refund you but we won't take responsibility that we sent you a damaged expensive coin so we will charge you 5% AND YOU PAY TO RETURN IT. It's just disappointing as I feel it clearly falls on SD Bullion as the seller! I know my choices are small but I am more of the point because if I happened to me THEN IT HAPPENED TO OTHERS. I have read here that others are having somewhat same issues with these large Bullion dealers and they really don't care as they make profit as the premiums are AT THERE HIGEST POINT per oz. zma800 |
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Replies: 9 / Views: 1,937 |
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Posted 11/04/2021 9:08 pm
