Check Your PCGS Submissions When You Get Them Back

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Author	Replies: 17 / Views: 2,444	Page: of 2
mrpapageorgio Pillar of the Community United States 669 Posts	Posted 02/14/2022 4:35 pm Sent off my 5 Morgans to be graded. After waiting 3 months, finally got them back today. Noticed the O Privy version didn't seem right. It was crooked when I took it out of the package, then was able to hear the coin rattle in the holder. Closer inspection, without any tampering (no cracks or anything), front cover comes right off. I'm guessing I should have PCGS fix this. /sarc To be fair, I called and within an hour sent me a return label to send it back, but not happy after waiting 3 months to get a submission back where the QC wasn't there to make sure the holder was sealed. This is it without the top cover. Report this Post to the Staff

jbuck Moderator United States 187934 Posts	Posted 02/14/2022 5:10 pm Yikes! I would have most definitely lodged a complaint. Sorry you are going to have to wait even longer. Maybe they will expedite this? Coin Collector Since 1978 Avatar Old Avatar 7070 Eisenhower Australia Canada World CCF Members on eBay CCF eBay Search Engine Report this Post to the Staff
macmercury Pillar of the Community United States 5823 Posts	Posted 02/14/2022 5:12 pm This is the first I heard about this, someone forgot the last step to sonic sealed. I'm wondering if there's more? Report this Post to the Staff
Wrekkdd Pillar of the Community Canada 3328 Posts	Posted 02/14/2022 5:36 pm I mean they should re holder it for you and give a refund imo, the coin could have been rattling around the entire time. The othe day I ordered a burger and fries and a Rochefer 10(a beer but I like my fancy beer) from a local restaurant, the forgot the beer and gave a full refund on my entire order. PCGS should do the same imo. Report this Post to the Staff
mrpapageorgio Pillar of the Community United States 669 Posts	Posted 02/14/2022 9:56 pm They sent me a FedEx label to send it back and that they will "reholder it for free". I would hope. Maybe they would've done more but I only have 8 days left on my membership with them and I opted not to renew. Don't know how much leverage that serves. And in terms of expediting: all they will do is expedite entry into the system, but no expediting of re-holdering. Edited by mrpapageorgio 02/15/2022 12:26 am Report this Post to the Staff
just carl Bedrock of the Community United States 20753 Posts	Posted 02/15/2022 09:05 am I wonder how many times like this have happened but not made public. Report this Post to the Staff
jbuck Moderator United States 187934 Posts	Posted 02/15/2022 09:46 am Quote: They sent me a FedEx label to send it back and that they will "reholder it for free"... all they will do is expedite entry into the system, but no expediting of re-holdering. Hopefully it will not take as long this time. I wish you good luck! Coin Collector Since 1978 Avatar Old Avatar 7070 Eisenhower Australia Canada World CCF Members on eBay CCF eBay Search Engine Report this Post to the Staff
mrpapageorgio Pillar of the Community United States 669 Posts	Posted 02/15/2022 10:30 am Quote: I wonder how many times like this have happened but not made public. Well I wasn't gonna risk just "popping it back in" and hoping it stays there. I could only imagine what would happen if someone tried to sell something down the line and it was much more high value and in that condition. Report this Post to the Staff
Safaga Valued Member United States 191 Posts	Posted 02/15/2022 10:38 am Wow! Hopefully, this is a rare instance. And, if so, I wonder why PCGS would not also refund the cost of the submission in addition to the reholdering. Report this Post to the Staff
Conder101 Bedrock of the Community United States 17884 Posts	Posted 02/15/2022 7:19 pm It is a rare event, but this isn't the first time it has been reported having a submission returned and the slabs not sealed. Edited by Conder101 02/15/2022 7:20 pm Report this Post to the Staff
Dearborn Moderator United States 95254 Posts	Posted 02/16/2022 08:45 am Well this is the first I have ever heard of this kind of 'error' how would PCGS list it? I'm glad that PCGS would take it back to fix this. Collecting since 1972. Learning from then on "Tell me and I forget. Teach me and I remember. Involve me and I learn." - Benjamin Franklin 7070 type set coin count: 51/76 Uncirculated American Silver Eagles My American Silver Eagle Proof Collection Sacagawea Dollars Innovation Dollars Eisenhower-Dollars Kennedy-Half Dollars Washington-Quarters Roosevelt-Dimes Buffalo-Nickels 1938-2005 Jefferson-Nickels Lincoln-Cents Report this Post to the Staff
mrpapageorgio Pillar of the Community United States 669 Posts	Posted 03/10/2022 10:22 am Just got the return tracking number, guessing it'll go out today. 3 weeks, which is better than turnaround times for grading I guess. lol Report this Post to the Staff
jbuck Moderator United States 187934 Posts	Posted 03/10/2022 12:38 pm Good to hear! Coin Collector Since 1978 Avatar Old Avatar 7070 Eisenhower Australia Canada World CCF Members on eBay CCF eBay Search Engine Report this Post to the Staff
mrpapageorgio Pillar of the Community United States 669 Posts	Posted 03/11/2022 12:00 pm OMG, just got it back today. Normally I don't like to nitpick, but since I paid for it, while the coin is now properly sealed, they apparently swapped out the "Morgan 100th Anniversary" label for the generic gold shield label. If I hadn't paid for it, I wouldn't care, but it would be nice if they could just do it correct. Report this Post to the Staff
jbuck Moderator United States 187934 Posts	Posted 03/11/2022 2:13 pm Quote: ...they apparently swapped out the "Morgan 100th Anniversary" label for the generic gold shield label. If I hadn't paid for it, I wouldn't care, but it would be nice if they could just do it correct. Seriously? What are they doing? That is not a nitpick. That is another legitimate complaint. Coin Collector Since 1978 Avatar Old Avatar 7070 Eisenhower Australia Canada World CCF Members on eBay CCF eBay Search Engine Report this Post to the Staff
mrpapageorgio Pillar of the Community United States 669 Posts	Posted 03/11/2022 6:07 pm Just for reference, here it is with the repaired holder that's now sealed. However, the silhouette of the Morgan that should be on the right side of the label is missing (compared to the pics on the first thread where it's visible). This is just a generic Gold Shield Label. As I said, I would just say forget it, but since I paid extra for it, it shouldn't be that hard for them to do this right the first time. Report this Post to the Staff
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