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 Replies: 28 / Views: 2,392 |
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Pillar of the Community
United States
1882 Posts |
Quote:
Us the postal service and if the winner does not want to pay for insurance state at winner risk and state that in the auction. You've received some good advice, but I want to comment on this one. First, I'm not a lawyer. Putting this statement in an auction does not necessarily limit the liability of the seller. In general, the seller is responsible for getting the item to the buyer, in whole condition. Insurance is protection for the seller, not the buyer. One way around this is to *require* the buyer to pay for the insurance. I know that a lot of people put this kind of wording in their ebay listings. But if a package is lost and delivery confirmation shows the package didn't make it to the buyer, I'd bet my last bag of donuts that paypal/ebay would rule on the side of the buyer when he makes the claim. |
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Pillar of the Community
United States
3294 Posts |
And that is why I never select insurance.
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Valued Member
 United States
406 Posts |
GGGrrrrr my wife has the camera. Postponed until Monday. Thanks for all the help!
Brian
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Valued Member
United States
357 Posts |
There you go again Steve with those donuts, you are going to make me fat. I would like to know how can ebay take the side of a buyer that does not take the option of haveing the item insured. And yes it protects the seller, but also the buyer too. Seller makes claim Seller get money from the insurance and give back the money to buyer. Steve, You can just send me a coupon for a free bag of dunkin donuts |
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Pillar of the Community
United States
1882 Posts |
Don't worry, I won't make you fat with this bet. :)
It is the seller's responsibility to make sure the package gets there, not the buyer's.
Along these lines, a lot of sellers who put this type of disclaimer in their auction use Auctiva. You'll see optional insurance, and when the buyer pays for the insurance, the seller actually gets a kickback from Auctiva. Slick, huh?
Come on by, and I'll buy you a couple hot Krispy Kremes.
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Valued Member
United States
357 Posts |
Well Steve I think this one maybe a draw.
I did not know that insurance was given thru auctiva. I was just talking about regular listing without such fancy listing programs. The seller has or should do all he can do to get the item to the winner to the best of there ability. and what happens after the seller hands the item over to the post office or any other such peoples the seller should not be held responsible and that is why you should have the item insured. And yes that is slick. I live in Jersey where are you.
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Moderator
 United States
188560 Posts |
I have to side with Steve on this one. Not from the experience of buying/selling on ebay, but from the experience of working for a company that ships a few million dollars of product each year. We insure everything to protect ourselves (the shipper) not our customers (the buyer). If an order does not make it to the customer, we either credit their account or reship it. I cannot see how the rules on ebay are any different. If I were to buy something on ebay and it never gets to me, I am not paying for it. Think of it this way: If insurance is for the benefit of the buyer, then why is it that the seller is the one that has to make the payment to the shipping company? That said, I would say that anyone selling anything on ebay would be a fool to not insure any package that is worth more than they can stand to lose. Whether they add those charges to sales price or not is irrelevant, but should be made clear up front. Edited by jbuck
03/26/2009 2:54 pm
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Valued Member
United States
357 Posts |
We can talk about the pros's and con's of the insurance issue to the donuts come rolling in. That's life if you want to protect your investment then you have to pay for it. The cold reality of life.
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Moderator
United States
188560 Posts |
Sad, but true. So many forces waiting to take advantage.  |
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Pillar of the Community
United States
1882 Posts |
jBuck, we dropship thousands of packages every year on behalf of major retailers. The retailers don't have us insure every package, and they know they are taking on the risk when packages gets damaged or lost. The risk of owning the item does not belong to the customer until they have it in their hot little hands. The ebay rules are the same (really, my understanding is that it is a matter of law). I think there is an ebay guide that discusses the issue. Norseman, I'm in N. Texas. Those would be expensive donuts, even if I buy them. :) |
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Valued Member
United States
357 Posts |
A beautiful state, I have a friend that lives in Austin that I have visited in the past. Well If I happen to take a trip to Texas I will make a point to swing over to your area to claim my DONNNUUTTTSSS  . |
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Moderator
United States
188560 Posts |
Quote:
The retailers don't have us insure every package, and they know they are taking on the risk when packages gets damaged or lost. Actually, I am not surprised! Depending on how much sales revenue they have each year, it probably saves them money in the long run. |
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Pillar of the Community
United States
1882 Posts |
It does save them money. Such a small percentage of packages are lost, and UPS has raised the insurance rates over the last several years. It adds up fast.
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Replies: 28 / Views: 2,392 |
First Page
Posted 03/26/2009 12:20 pm
