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 Replies: 25 / Views: 2,453 |
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Pillar of the Community
 United States
1502 Posts |
When you drop 180 on a two coin set you would hope a bit of quality control was in play. This one irks me. I don't take, or want to take, my keepers out of their capsules. But my Morgan has an ever-so-distracting bit of red wax or fiber attached to the Obverse inside capsule face. I'm going to assume there is no QC before ship release.  |
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Pillar of the Community
United States
2214 Posts |
If that was loose lint you could carefully open the capsule and remove it. But it looks like defect on the coin, call the mint and start a return. I think you have 7 days to start return from day you got it. They will send you a prepaid shipping label. Currently they are not available so you'll get a refund not an exchange. Yeah it's frustrating to get a bad one from the mint. I bought two sets, one set is good, had to send other set back due to scratch on the Morgan. If I want another set, I'll wait a while, get one on ebay from seller that allows returns. Here's the topic about the set, some have posted pics of good ones and defective ones: https://www.coincommunity.com/forum...IC_ID=424779Edited by livingwater
11/23/2023 11:54 am
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Moderator
 United States
94867 Posts |
First time I'm seeing red thread or something on a proof coin.. Have you tried opening it up to see what it is?
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Pillar of the Community
 United States
1502 Posts |
I put it under scope at an angle, it is on the capsule face itself not the coin. Maybe I was not clear with my original post. I'll open up the capsule to remove, ever so carefully I might add. Those Mint capsule are a PITA to open and I just do not like doing it.
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Pillar of the Community
United States
1502 Posts |
Quote:
I think you have 7 days to start return from day you got it. If that is true I'm done ordering direct. What if I had sent these in for grading/1st strike in unopened original packaging. Have to wonder if PCGS/NGC would actually give you a call and say "Hey, you gotta bad one" Problem is that would be a month after they received. Arghhh |
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Pillar of the Community
United States
878 Posts |
Beautiful coin otherwise, but yeah no qc at the mint. The capsules were loose in mine. Thankfully they didn't open up during shipment.
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Pillar of the Community
United States
1502 Posts |
Quote:
Have you tried opening it up to see what it is? I'll guess it is nothing more than a fiber/strand from a wipe cloth or glove they use when capsuling the coins. I'm making the general assumption that capsuling is still a manual process that involves humans. An AI-driven robot would never let such a travesty occur. |
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Valued Member
United States
168 Posts |
And this is why I ordered 4 and return whatever looks defective.
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Pillar of the Community
United States
1502 Posts |
Well well, here is an update. Opened the capsule to blow out the lint - all good save the capsule cracked as did a fingernail. Sweet. But that prompted me to open my 2nd box - look at this beautiful Morgan. And FWIW, 7-day window is for online return request. Just called and no questions asked prepaid return label. Just baffled they would ship crap like this out. Lessened learned.   Edited by DOCC
11/25/2023 1:55 pm
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Pillar of the Community
United States
2214 Posts |
Well darn. Is that on the capsule or coin? Either way I'd send it back. Mint capsules are difficult to open. I open them with a knife, work the knife all around the capsule seam several times, slowly separating the halves, carefully with some up/down pressure on the knife, not forcing it open. I haven't cracked a capsule or scratched a coin yet.
Edited by livingwater
11/25/2023 5:19 pm
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Pillar of the Community
United States
878 Posts |
Is that surface damage on the coin?
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Pillar of the Community
United States
1502 Posts |
Yes, damage is on the coin
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Pillar of the Community
Canada
1761 Posts |
You must be discouraged. How that second coin passed QC is hard to believe.
Money back or giving them another chance?
Edited by Sharks
11/25/2023 8:46 pm
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Pillar of the Community
United States
878 Posts |
So does this classify as PMD? I'm just confused-that looks like massive amounts of damage that wouldn't happen casually even if there were lax handling. |
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Pillar of the Community
United States
1502 Posts |
Quote:So does this classify as PMD? It happened at the Mint before it left their control so I have to imagine the PMD term does not apply. Even if they hand off to a contractor for packaging it is their responsibility. I can't imagine the die caused that - it got scraped by, or on something. What I find telling is that both of the Peace dollars from the sets are pristine. Seems like the Morgan group is dropping the ball. |
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Pillar of the Community
United States
1502 Posts |
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Money back or giving them another chance? Money back. There is no second chance as they are sold out, production limits gone already. |
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Replies: 25 / Views: 2,453 |
Posted 11/23/2023 11:58 am
Uncirculated American Silver Eagles 
