Mission Impossible! Tracking My US Mint Order.

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Author	Replies: 5 / Views: 529
howell1018 Pillar of the Community United States 719 Posts	Posted 04/06/2024 10:42 am I've posted about this before, but never got a response that worked. I'm trying to track an order I placed for the Greatest Generation gold coin over a month ago. I go to the mint website and sign in. I go to the area that lists my orders, including the one I'm hoping to track. I click on the order number that is shown to the left of the listing. The screen blinks for a millisecond and nothing has changed. I'm using Safari as my browser. Perhaps the mint site doesn't like it? I know mlb.com doesn't like it. Anyone have a suggestion? Am I doing something wrong? I'll probably just do what I usually do. Sit and wait and tell myself, "It'll get here when it gets here, and 5 years from now I won't even remember this. Report this Post to the Staff

Keith67 Pillar of the Community United States 6527 Posts	Posted 04/06/2024 10:45 am Has your credit card been charged? Report this Post to the Staff
howell1018 Pillar of the Community United States 719 Posts	Posted 04/06/2024 11:15 am Credit card charged, and this scenario has happened before with other orders I placed that I ultimately received. Good try though. Report this Post to the Staff
Dearborn Moderator United States 95443 Posts	Posted 04/07/2024 1:49 pm Have you tried calling them on the phone yet? Collecting since 1972. Learning from then on "Tell me and I forget. Teach me and I remember. Involve me and I learn." - Benjamin Franklin 7070 type set coin count: 51/76 Uncirculated American Silver Eagles My American Silver Eagle Proof Collection Sacagawea Dollars Innovation Dollars Eisenhower-Dollars Kennedy-Half Dollars Washington-Quarters Roosevelt-Dimes Buffalo-Nickels 1938-2005 Jefferson-Nickels Lincoln-Cents Report this Post to the Staff
joe_77 Valued Member Italy 284 Posts	Posted 04/07/2024 2:53 pm Quote: I go to the mint website and sign in. I go to the area that lists my orders, including the one I'm hoping to track. I click on the order number that is shown to the left of the listing. The screen blinks for a millisecond and nothing has changed. I'm using Safari as my browser. Perhaps the mint site doesn't like it? I know mlb.com doesn't like it. Howdy! In order to actually help, it would be best to see the behavior while it's happening and see "under the hood" what is going on (this requires a pair of "expert" eyes). The site might be broken or you might have something installed that is creating the issue or maybe you are suffering from a byproduct of something totally unrelated to you. Depending on the situation it may or not be possible to fix it. Since you seem to think Safari might be the issue, have you tried using another browser like Chrome? Even if you do not intend to use it daily, it's good to try to prove/disprove the theory. You don't need to register an account or whatnot, just download it (https://www.google.com/chrome/), install it, try and then delete it if you wish. If you change your browser to no avail, you could try to stop by a friend of yours and ask to try the procedure on their computer (make sure the logout afterward and not save any password!). That should also help you understand if something with your setup/connection is the reason. Another thing that might be interesting to try out is: instead of clicking on whatever should display the tracking, right-click on it and "copy link", then paste it in the address bar of Safari and press enter -- thus trying going to it "directly". Even if that doesn't solve the issue it might give you more hints on it. Hope this helps! Edited by joe_77 04/07/2024 2:53 pm Report this Post to the Staff
Dearborn Moderator United States 95443 Posts	Posted 04/08/2024 10:54 am Good point Joe. I use Chrome and never have issues with the mint's site. Collecting since 1972. Learning from then on "Tell me and I forget. Teach me and I remember. Involve me and I learn." - Benjamin Franklin 7070 type set coin count: 51/76 Uncirculated American Silver Eagles My American Silver Eagle Proof Collection Sacagawea Dollars Innovation Dollars Eisenhower-Dollars Kennedy-Half Dollars Washington-Quarters Roosevelt-Dimes Buffalo-Nickels 1938-2005 Jefferson-Nickels Lincoln-Cents Report this Post to the Staff
	Replies: 5 / Views: 529

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