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Insurance Fees On E-Bay Auctions?

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Author Previous TopicReplies: 11 / Views: 2,935Next Topic  
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glenzy1's Avatar
Canada
1554 Posts
 Posted 06/19/2009  9:51 pm Show Profile   Bookmark this topic Add glenzy1 to your friends list Get a Link to this Message Number of Subscribers
Ever make a buy on E-bay and pay with PAYPAL. The sellers add states that any item paid with PAYPAL must have insurance and will be charged XXX$$$ per $100.00 of item's value!
I was always under the assumption that E-bay had insurance up to $2,000.00 on items paid via PAYPAL. So am I getting double tagged for insurance premiums or is it just my imagination?
Anyone give me Feedback on this please so I can go back to sleeping at nights without my teeth clenched.

Glenn
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IBGolden's Avatar
Canada
598 Posts
 Posted 06/19/2009  10:54 pm  Show Profile   Bookmark this reply Add IBGolden to your friends list Get a Link to this Reply
I believe new ebay policies require postal insurance on items over a certain value. New rules came into effect on ebay Canada on June 15... I am still looking through the changes from time to time. Apparently these rules came into effect in the US prior to Canada.

Now try to collect on postal insurance... especially on an international transaction. I've been there and have been jumping through beauracratic hoops for over a year!... certain time periods have to elapse for this and that and ...
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WpgLwr's Avatar
Canada
1082 Posts
 Posted 06/20/2009  03:07 am  Show Profile   Bookmark this reply Add WpgLwr to your friends list Get a Link to this Reply
Sounds like it to me.

Things are getting stupid at ebay; hopefully, a lot of Canadian sellers won't bother with Paypal.
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IBGolden's Avatar
Canada
598 Posts
 Posted 06/20/2009  07:46 am  Show Profile   Bookmark this reply Add IBGolden to your friends list Get a Link to this Reply

Quote:
... hopefully, a lot of Canadian sellers won't bother with Paypal.

WpgLwr


HAH... don't count on it. PayPal is being forced on sellers. I guess they couldn't stand not getting a cut of money order, cheque and cash payments.

From ebay Canada...

Quote:
... "money order as a payment method which will no longer permitted in the ebay marketplace beginning June 15, 2009. After that date, we(eBay... ed.) will remove items that offer this payment method within the listing. Sellers must offer to accept one or more of the following payment methods
Paypal
Credit or debit card processed through an Internet merchant account
Propay
Sellers may in addition offer to accept Payment Upon Pickup. Based on the safety concerns and input from the Community, ebay has established an Accepted Payments policy that clarifies ebay's position on payment methods."
Pillar of the Community
WpgLwr's Avatar
Canada
1082 Posts
 Posted 06/21/2009  10:42 pm  Show Profile   Bookmark this reply Add WpgLwr to your friends list Get a Link to this Reply
Ah, they're allowing us to use our debit cards for this...interesting. Of course, this won't work if one wants to buy from a US seller.
Valued Member
Canada
50 Posts
 Posted 06/22/2009  07:13 am  Show Profile   Bookmark this reply Add sillyxxx to your friends list Get a Link to this Reply
2 issues. I thought the new paypal rules stated that money orders can still be used but it was up to the buyer to ask if that was an option and the seller could not list that as an option in the ad. Also I did not think that Canada post insures numismatic items in the mail.
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IBGolden's Avatar
Canada
598 Posts
 Posted 06/22/2009  10:38 am  Show Profile   Bookmark this reply Add IBGolden to your friends list Get a Link to this Reply

Quote:
I thought the new paypal rules stated that money orders can still be used but it was up to the buyer to ask if that was an option and the seller could not list that as an option in the ad.

sillyxxx


You are correct, but ebay is doing all they can to quash this...
From ebay dot ca VVV

Quote:
What should I do if a buyer demands to pay with cheques or money orders?
We know that some buyers still want to pay with cheques and money orders, even after this policy change goes into effect. When this happens, explain to your buyers the benefits that come with electronic payments:
More secure payments
Faster delivery of their purchases
More protection in case anything goes wrong.
What should I do if I have long-standing, repeat customers who insist on paying with cheques or money orders, even after I explain the benefits of electronic payments and offer suggestions?
We know this may happen occasionally. A seller can accept cheque and money order payment from a buyer if (and only if) the buyer requests it. We will not take action against a seller who is trying to accommodate their buyer, complete a sale and be in compliance with the policy. Sellers cannot in any way solicit cheque or money order payment from a buyer. This is considered abuse of the payments policy.

Remember also, you can refuse to accept these payment methods. If the buyer doesn't pay, you can file an unpaid item (UPI) complaint. Buyers who insist on paying with these prohibited payment methods in a UPI claim will lose the claim and will not be allowed to leave negative Feedback.

What happens to my Feedback if a winning bidder refuses to pay using the payment methods specified in my listing?
If the buyer refuses to pay using the payment methods specified in your listing, file an Unpaid Item (UPI) dispute. If the buyer fails to respond to ebay's requests for more information through the UPI process, provides an inadequate response or insists upon paying with an unapproved payment method, any negative or neutral Feedback left by the buyer will be removed.

What if a buyer threatens negative Feedback to demand payment by a method not specified in my listing?
You should immediately report the buyer to ebay. If there is clear evidence of undue pressure, ebay may take action. If a buyer shows a pattern of this behaviour, ebay will most likely suspend the buyer, and any negative or neutral Feedback the buyer left for any sellers will be removed.



Quote:
I did not think that Canada post insures numismatic items in the mail.
sillyxxx


Right again... however the United States Postal Service(USPS) does. Any claim is filed by the sender, cuz the sender is the purchaser of the insurance(policy). However, collecting such is a slow, frustrating endeavour. If I'm ever successful, I will post.

In Canada, using a priority and much more costly service removes your sent item from the normal mail stream(according to Canada Post) and guarantees delivery.

And of course Canada is based on the U.S. model. ebay provides more than a numismatic sales platform, so in some ways we lose out.

Say for instance you purchased a $5 1/10 oz. American Gold Eagle from the US. If you pay duties/tariffs it would be on the value of the item... declared value is actually meaningless if the item is opened for inspection. If the declared value is more than spot, that would be the value used for calculation. If it is sent as a gift or a magical low value is included in the documentation it will be evaluated at least at current spot value... regardless of what you actually paid for it. Duties are calculated on value, and bear no mind to the great deal you may have gotten. If it is lost it has a considered value of $5. Then would come the beauracratic hoop jumping required to prove otherwise. Hence, if your sender declared a value of $5 to avoid customs payments and the item is "lost"... you might as well forget about the claims process... it is not worth trying to put one by customs officials.

>>>edit... What if it really was a gift? The allowable gift limit imported into Canada is $25. Your assessment would be the actual value minus $25... if you could provide documentation of it being a gift.
Edited by IBGolden
06/22/2009 10:47 am
Pillar of the Community
Canada
1248 Posts
 Posted 06/22/2009  10:11 pm  Show Profile   Bookmark this reply Add hhbkiddo to your friends list Get a Link to this Reply
actually, the info I received from my fav Canada Post mastress is:
You may insure coins up to $ 500 for shipments within Canada. She specifically called "a number for that" for me. we never discussed Obama country about insurance... but will ask next time.
leaves the question open: what happens if you have a claim?
hhb
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IBGolden's Avatar
Canada
598 Posts
 Posted 06/22/2009  11:56 pm  Show Profile   Bookmark this reply Add IBGolden to your friends list Get a Link to this Reply

Quote:
6 Other Miscellaneous Prohibited Items

Other prohibited items and conditions include:

... gold bullion, gold dust and non-manufactured precious metals unless mailed under an Agreement between Canada Post and the mailer...



Quote:
12.1.2 EXCLUSIONS AND RESTRICTIONS ON CERTAIN ITEMS
Notwithstanding anything to the contrary and regardless of whether other Items were included in the shipment:
a) Canada Post shall have no liability for loss or damage of shipments containing bank notes, stocks, bonds,
negotiable premium coupons, or other securities negotiable by the bearer, coupons (excluding gift
certificates), lottery tickets, trading stamps, travellers' cheques, or any unacceptable item (including nonmailable
items such as but not limited to dangerous goods, or improperly packaged items) as defined in
the Canada Postal Guide.
b) The maximum amount payable by Canada Post is:
i $500 for shipments containing coins, jewellery, manufactured and non-manufactured precious
stones and metals, gift certificates, gift cards, cancelled or uncancelled postage stamps...


So, you see it depends on what type of coin...
There is a quagmire of Canada Post links on each page. What I've quoted above is linked to below. From there you can discover the joys of filing a claim. As I've stated above... overlapping categories can find you at a considerable disadvantage. A Gold Maple Leaf has a legal tender value... is it a coin or bullion. According to Canada Post it is both... and a decision will depend on how you handle the matter. If you ever hafta file a claim, deal with documentation... a hissy fit will definitely hurt you. And I would also not rely on the word of a postal employee, although it may be correct, the facts are online for all to see... somewhere.

http://www.canadapost.ca/tools/pg/t...ithout-e.pdf

http://www.canadapost.ca/tools/pg/m...onmail-e.asp

>>>edit... oh yeah, of course it also depends on the service you use. Some have coverage of coins(in some form) and some do not. You can sort that one out on your own... it is of course the more expensive options.


Quote:
I did not think that Canada post insures numismatic items in the mail.
sillyxxx



Quote:
In Canada, using a priority and much more costly service removes your sent item from the normal mail stream(according to Canada Post) and guarantees delivery.
IBGolden


Sooo...
Regular post, including registered/signed for would warrant no claim...

... And I am done searching the Canada Post maze.
Edited by IBGolden
06/23/2009 12:13 am
Pillar of the Community
Learn More...
Canada
9866 Posts
 Posted 06/23/2009  12:00 am  Show Profile   Bookmark this reply Add DBM to your friends list Get a Link to this Reply
You can also insure coins for up to $500 to the US if you use Expedited Parcel Mail.No idea what the rates are.
Valued Member
Canada
50 Posts
 Posted 06/23/2009  07:10 am  Show Profile   Bookmark this reply Add sillyxxx to your friends list Get a Link to this Reply
Maybe insures them as "embossed planchets" :))
Pillar of the Community
IBGolden's Avatar
Canada
598 Posts
 Posted 06/23/2009  09:42 am  Show Profile   Bookmark this reply Add IBGolden to your friends list Get a Link to this Reply
You can call them what you want... in the event of a claim, a proper category will then be selected by Canada Post... and it will then be your responsibility to prove otherwise, because Canada Post will select the most beneficial category to itself... the one that would require the least insurance payout.

>>>edit... here's a CBSA link. This Harmonized Customs Tariff Scedule is in international use. All countries that import/export to North America use this same numerical system for goods classifiction. So it is used by Canada Post, the USPS and their respective border agencies.

http://www.cbsa-asfc.gc.ca/trade-co...1-99-eng.pdf

>>>2nd edit... As an example... you send a 1/4 oz gold ingot/round/whatever Parcel Post insured for $300(actually, you would hafta insure it for $200 or $300 cuz insurance is in $100 increments, altough its value is approx $250, but you chose $300 thinking full coverage... a fair valuation). It becomes lost. You begin your claim with proof of contents and valuation at the time of shipping(when taken in by the postal employee). Regardless of what you declared/named the contents... This item is not insurable under this method of shipping. Your claim valuation becomes the total amount of the carrier value... the cost you paid for shipping and insurance.

Okay... now I'm done with the CBSA.

... And I do not have a claim against Canada Post, but I've been doing my own Customs documents for quite some time.
Edited by IBGolden
06/23/2009 11:14 am
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