Paypal Question - Coin Community Forum

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Author	Replies: 8 / Views: 1,700
USArmyParatrooper Pillar of the Community United States 1283 Posts	Posted 12/29/2009 4:49 pm If you sell something on ebay and the buyer pays with PayPal and decides to return it - is there a procedure to get everything back including PayPal fees? I'm going to be putting stuff up on ebay and I want to know if I need to add a term "less PayPal fees" to the return policy. Report this Post to the Staff

bobby131313 Forum Dad United States 24177 Posts	Posted 12/29/2009 4:55 pm Fees are refunded automagically when you do a refund. Shop CCF Members on eBay. Report this Post to the Staff
USArmyParatrooper Pillar of the Community United States 1283 Posts	Posted 12/29/2009 5:03 pm OK, so there's a "refund" option? Is that always or only when you sell something through ebay? Report this Post to the Staff
BH1964 Bedrock of the Community United States 10982 Posts	Posted 12/30/2009 03:24 am A seller can always "refund" PayPal monies, ebay or not. I've had money refunded because the item was not available and also for incorrect payment type. ANA #R3154474 Report this Post to the Staff
USArmyParatrooper Pillar of the Community United States 1283 Posts	Posted 12/30/2009 11:04 am Ah! Helpful information, thank you. OK, last question. I'm assuming you must refund the whole amount? If that's the case then I'm assuming you have no choice but to eat the outbound shipping cost. Report this Post to the Staff
gawd0wns Valued Member Canada 464 Posts	Posted 12/30/2009 11:35 am If I can recall a previous purchase, I was given partial refund for excess shipping fees. According to https://www.paypal.com/us/cgi-bin/w...fund-outside "You can send a full or partial refund...within 60 days of receiving a payment. Refunds are available only for transactions involving the purchase of goods and services." Report this Post to the Staff
USArmyParatrooper Pillar of the Community United States 1283 Posts	Posted 12/30/2009 11:53 am Thanks everyone! Report this Post to the Staff
weerdsteev Pillar of the Community United States 1291 Posts	Posted 12/31/2009 12:54 pm I give partial refunds ALL the time. Folks frequently fail to apply my shipping discount for multiple items and overpay me on shipping costs, so I calculate the difference, even if it's only $1.50, and refund it back to them. Works like a charm! Report this Post to the Staff
Neil Pillar of the Community 555 Posts	Posted 01/03/2010 11:39 am USARMY- The outbound shipping costs (I think you mean the buyers return postage) is an item you pre select in your ebay listing as to who is responsible. Also say the item arrives slightly damaged and you agree on a "new" price, use Paypal to credit the amount back. Report this Post to the Staff
	Replies: 8 / Views: 1,700

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