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 Replies: 44 / Views: 5,675 |
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Valued Member
United States
128 Posts |
I was at the bank today and when the teller opened her change drawer. . . there was a nice looking Peace dollar just staring back at me. When the teller returned from processing my transaction I said "I noticed that you had an old dollar coin in your drawer. Could I buy it from you?" She looked at me like yeah right buddy and simply said (somewhat rudely) "Nope... Nope, not gonna happen." She had a fair amount of attitude about it too. Sheesh. Man, I have been thinking about that Peace dollar all day. |
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Pillar of the Community
United States
1659 Posts |
Bummer!
There was certainly no need for her to be rude to you though. A simple "No sir/ma'am, it is not available" would have sufficed.
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Pillar of the Community
Canada
3692 Posts |
Pretty condensending. Anyone knowing me would know I'd've called them a bankster and flipped them off, possibly withdrawing all my savings the next day in pennies straight from the same teller.
Edited by Libertad
06/23/2010 08:32 am
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Pillar of the Community
United States
2424 Posts |
naz,
i had a similar situation with some silver half dollars.
a had a rude tller do the bait and switch on me when I asked... handed me clads.. lol
anyway, there is actually some legal rights you have in this situation. I called the bank and notified them of this situation. stated that I asked for money from a teller and she denied me. it is the bankers "law" code, whatever, that money in the teller tray is the banks, not theirs. so if they said, I'm saving it for later, its mine, nope, its illegal. I had done my fair share of research on this and asked many tellers the same questions. its not the tellers no matter ho much they want to save it. at the end of the day is the only time they can buy stuff from their drawer. she was probably trying to make it to the end of her shift... anyways, it is illegal to deny the customer money from their tray, regardless of how old, rare or valuable it is...
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Pillar of the Community
United States
615 Posts |
Therein lies the problem.
I've had a similar situation with halves, being denied at the counter. I bank at a small town bank though, and damaging that relationship to me is not worth the couple of dollars.
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Valued Member
United States
294 Posts |
I'm going to play devil's advocate here and take the opposite side. The branch of my bank I deal with on a regular basis is a smaller one, with no more than three tellers on at any one time. They know I save halves and large dollars, so they tend to set them aside for me, knowing I'll take what they have, and not waste anyone's time sorting through them at the counter. In order to see into any of the tellers' drawers, I would have to physically climb on the counter and look over the other edge. So I can't see what's actually in the tills. On the other hand, the money may be the belong to the bank, as opposed to the teller, but I would be willing to bet that the bank would not appreciate anyone "rummaging" through the till, nor would any other business establishment. The customer may not always be right. There is a fine line between serving the customer and having one's space invaded. Just my Two Cents, and maybe another perspective.. |
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Pillar of the Community
Canada
3692 Posts |
Just to illustrate an analogy. Say I served you coffee at some coffeehouse, but because I've been working at this establishment (not even owning it) for many years I'm going to take the first sip of your coffee and tell you how good it is and be smug about it. Think about that.
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Locked
822 Posts |
Quote:
it is illegal to deny the customer money from their tray, regardless of how old, rare or valuable it is... I'm gonna go out on a very strong limb here and say what you're insinuating is ridiculous. If you want to withdraw a dollar, sure they have to give you a dollar. But there is absolutely no law that says you get to pick and choose which specific dollar they give you. That's just seems absurd. |
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Pillar of the Community
United States
4541 Posts |
"well number 1" noone is perfect. saying that "number 2" if you had been in the tellers position you would have done the same thing.  Edited by daviscfad
06/23/2010 10:16 am
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Pillar of the Community
United States
3294 Posts |
No, I would have put it in a envelope before putting it in the drawer so no one asked me about it.
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Valued Member
 United States
128 Posts |
I don't blame her at all for not wanting to give it to me. It was her attitude that was so irritating. She could have simply smiled and said just about anything nicely and I wouldn't have cared. I wondered if she was keeping it for herself or if the bank had some policy about silver, etc. I don't know. I've never worked in a bank. Who deposited a Peace dollar anyway? I really do wish that I hadn't seen it. |
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Moderator
 United States
188110 Posts |
If she has been nice about it, I would have invited her to join CCF. Actually, I might still go back and invite her. I will give anyone a second chance. |
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Bedrock of the Community
United States
12437 Posts |
At the very least, I would have had a discussion with the manager about the snideness of the teller.
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Pillar of the Community
United States
4541 Posts |
Quote:
No, I would have put it in a envelope before putting it in the drawer so no one asked me about it. thats why I said first off noone was perfect  I would have had it away from eye site also |
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Pillar of the Community
United States
2424 Posts |
scuba,
i understand that. generally when getting halvs or dollars form teller trays, you ask for them all, not 1 or 2.. and pick and choose.. I get that. that is ridiculous. but that is not what I was insinuating. my insinuation was that having asked for the all the halves or dollars in that tray and being denied.. that is illegal, at least that is what corporate BofA stated when I called.
i agree that asking a teller for in individual coin in a tray of many is ridiculous, which is why I ask for them all.
and as far as there being laws, there are. all banks have them, set up by the banking system and the FDIC...
you cannot just go to your place of employment and rummage through their supplies and hold say one of your customers, " no I'm sorry, you cant have that one"... why not? says who? says the teller? well after I talk to the manager, he comes out and says, excuse me for the trouble, and says to his employee, give this customer what he asked for... am I wrong?
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Valued Member
United States
294 Posts |
Quote:
Just to illustrate an analogy. Say I served you coffee at some coffeehouse, but because I've been working at this establishment (not even owning it) for many years I'm going to take the first sip of your coffee and tell you how good it is and be smug about it. Think about that. I think I missed the point here. Not sure sipping my coffee before serving it to me is quite the same. I don't think.  |
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Replies: 44 / Views: 5,675 |
Posted 06/23/2010 02:43 am
