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 Replies: 21 / Views: 7,235 |
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Valued Member
United States
322 Posts |
Does any one has experience selling or buying from Delcampe?
I have many Dutch and German coins, I thinking to sell through Delcampe to European clients. I might get better price in Europe.
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New Member
Belgium
12 Posts |
Hello, I am maybe not the most neutral person to reply, as I am the CEO of delcampe.com... but for sure we have a good spread across Europe, and our team is always dedicated to help when needed Good luck for your sales !  Seb Delcampe |
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Valued Member
 United States
322 Posts |
I am glad you are here. Please tell me your opinion. You read about others complain about ebay. I would like to hear from you about Delcampe. I heard that you are popular in Europe, it made me interested to sell abroad. |
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Pillar of the Community
United States
602 Posts |
Also interested. As a buyer. WOLF
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New Member
Belgium
12 Posts |
Hello, You request my opinion, but can you please precise your questions ? I will not complain about ebay, this would be a lack of ethics from our side. But I can make a comparison if you want. Seb Delcampe, http://www.delcampe.com |
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Valued Member
Canada
84 Posts |
I just received the first of 2 coins that I took the chance and bought through the Delcampe site... the coin I got bears little resemblance to the one listed and pictured in the sale... when I contacted the seller he told me I must be wrong and there was nothing he could or would do. I can say that I won't be taking the chance on buying through the Delcampe auctions again.
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Valued Member
Canada
84 Posts |
This is the response from the seller on my first Delcampe auction when I got the coin and it was obvious the picture he posted as being the coin for sale was not the coin I received... not the kind of response from someone who is trying to build a return client base.
The way you carry on I can see you are professional
whinger...
One of those who someone told me buy ticket for
second row but want to seat in first...
I see people like you on local fairs all the time.
Spent a cent but demand $1000 worth coin type..
Yes, your decision not to "spend" any money on
Delcampe is very good.
Go somewhere else.
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Valued Member
United States
322 Posts |
Whoa, was that statement from the seller or Delcampe? If it is from the seller, what is Delcampe doing? Any action? Can you return the coins? Or risking for loosing them all? Please let us know the outcome. This kind of situation I worried about. At least ebay will do something. |
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Valued Member
Canada
84 Posts |
This is from the seller.. their response to my concerns about the grade and damages.... claim about VF on sale.. Obverse looked VF and maybe VF plus from picture.. paid 75% of trends which included a very high Euro dollar shipping fee ... winning bid on the auction coin that I got is a VG with initials scratched into the reverse. I don't plan on trusting to send this back... nor will I take a chance on Delcampe auction again. I am not expecting Delcampe to do much either but have emailed them ... at least it was a faily cheap lesson learned... only out $22 at least.
Edited by marjonbc
05/08/2011 1:25 pm
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Valued Member
Canada
84 Posts |
No response from Delcampe at this point and the 2nd coin arrived today... nice little Vicky cent a VF 30 like in the picture... except the reverse is badly corroded... something the seller just somehow forgot to mention ... no there was no picture of the reverse so my bad.. but... again a cheapish lesson at $8 but 2 strikes and I am out of Delcampe as a buyer... disabled my profile and won't bother to go back to see if they ever do respond to my complaint. First seller of course gave me 0% feedback for daring to complain.
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New Member
Belgium
12 Posts |
Hello,
I am sorry to read you had a bad (first) experience on our site. Did you give an accurate feedback to your seller ?
On Delcampe, we have 99.8% of positive feedbacks left. Of course, problems are always possible, but our team can efficiently help you. Did you contact them ? What did they reply ?
Best regards, Seb Delcampe
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Valued Member
Canada
84 Posts |
As noted.. I contacted your team and never heard anything back... after 3 days waiting I disabled all my settings with Delcampe as 2 transactions with sellers that refused to do anything but call me names when I complained leads me to beleive that future transactions would not be any better. There are way too many other options to find coins etc that I want so have no reason to try Delcampe a 3rd time. At least ebay will respond to an issue in a reasonable time frame. |
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New Member
Belgium
12 Posts |
Dear Marjonbc,
Our support replies to all emails. Your contact was probably misdirected. Did you use our contact form or did you send and email to info@delcampe.com ?
Please, send me a copy of your contacts at sebastien@delcampe.com and we will check what happened and give you a reply.
Note that I am not trying to force you to stay with us. I understand that such a bad experience does not encourage you to use our site again. I just want to check what happened because quality of our service is important to us.
Thank you.
Seb Delcampe
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Valued Member
Croatia (Locally: Hrvatska)
342 Posts |
I buy over Delcampe for a while now and I am very happy no problem so far. I put a few ads recently and does not charge a commission for placing ads as ebay. |
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New Member
Belgium
12 Posts |
Dear Marjonbc,
Did you send me the email ? I think I did not receive it.
Best regards, Seb Delcampe
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New Member
Belgium
12 Posts |
Dear Nikola, Glad to read this nice comment over delcampe.com  Thank you, Seb Delcampe |
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Replies: 21 / Views: 7,235 |
Posted 04/19/2011 11:36 pm
