I Shouldn't Have To Pay The Return Shipping Either, Ebay!

Wrong item send should be seller responsibility, and all expenses incurred afterward are the seller responsibility also.

Exactly macmercury!

TNG, I had already emailed the seller through ebay messaging when I posted. I have had to return roughly 5% of my ebay purchases overall, so I know the procedure. I've just never had someone send me a different coin like that before.

What irks me is that ebay doesn't demand the seller pay the postage back on their mistake - like this.

The seller did respond. And he did offer to pay the shipping back to him, so that much is covered in this case.

However, I still highly suspect this was not an innocent mistake. He first emailed saying he sent the wrong one and was sorry for not double-checking it etc. He said he'd get the right one in the mail immediately. Then a second email saying he was doubly sorry but he couldn't find the right one and now noticed that he sent two that day and he thinks he switched them accidentally. RIGHT! Two people ordered the same date and coin type but one a 65 and one a 66 on the same day?

The kicker was then an offer for me to keep the coin at 20% refund - when I said in my original email to him I wasn't at all interested in a 65. And retail list difference is 30% so that is not at all a fair proposal anyway - but I don't want the coin at all. Or he proposed I wait for the other person to send the 66 back - that they evidently got for a 65 price - so that sounds dubious.

I'm going to ask that he pay for the bubble mailer, and I should charge him for gas to the post office actually! The guy should pay me for my time and hassle since this was 100% his screw-up and I really smell a bait&switch. He does have 13.5 thousand sales and absolutely zero negative or neutrals - so maybe I should be less cynical but it just smells bad to me! And the "stories" he's spinnin just make me more and more suspicious that he double-sold it or something.

That's what he claims happened - that he sent the 66 to a guy that bought the 65. But as you mention, I don't think there is a chance in heck that the other guy will voluntarily send back a 66 he paid a 65 price for! But my "spidee sense" tells me that story is a crock and there is no other guy anyway! He probably either double-sold it or listed an old pic and sent me a spare he had hoping I wouldn't balk.

The mailer he sent is all laminated/taped over and I cut it, to open it, so it really isn't usable as a return envelope/mailer. As for his gas $, he probably sent a bunch of coins in one trip and HE is the professional doing this for $ and he screwed it up. His time and gas costs etc. are built into his pricing. Me having to return it ( due to his screw up ) is costing me time, gas, etc. without any gain ( profit ) or anything to show for it ( no 66 coin that he listed and agreed to sell me ).

If this really was an honest mistake mix-up, then he should feel guilty enough for being so non-professional as to NOT DOUBLE CHECK which coin went to who, that he should send me a self-addressed/pre-paid mailer to return it with and a small nuissance fee to boot.

When I screw something up, or someone over, I go above and beyond to make it right and make it up to them. So yes, I EXPECT the same when it happens in reverse. But this isn't adding up to an innocent mistake to me. The "or you can just keep it and I'll refund 20%" thing is exactly what I would expect from someone pulling a b&sw scam.

Last year I returned a coin that was cleaned badly, but the pics were lit and angled such that it was very hard to detect that from the listing. So the guy gave me a refund and paid return shipping and said he thought he sent me the wrong coin because upon receiving it back it really was so much worse than the pics(but it was the right one just deceptively lit) and he said he didn't blame me was so sorry and blah blah blah. Then he re-lists it the next day with the same pics and BIN/BO ask price etc. A few months ago I buy a silver coin that is listed as "blast white" and looks good from the pics. Get it and it is yellow/gold toned pretty heavily on both sides. Again the guy says he is sorry and it looked white to him but he is sorry as he now sees that it is toned etc. Re-lists with the same deceptive pics and BLAST WHITE description the next day.

I don't mind that they re-listed, but don't give this BS story about how sorry you are and then look to screw someone else over ( hoping they'll just accept it ) without removing the lying descriptions and deceptive pics.

RANT OFF LOL

I sent it back.

He said the "other customer" replied back that he had noticed it was a 66 but cracked it out of the slab and put it in his album immediately. Go figure huh?

What would have happened had the guy sent it back and I had accepted the deal of keeping the 65 for 20% refund? Then the other guy would have been out of any coin - like me. Another reason I think this "saga" he is spinning is just complete BS.

I am contemplating leaving negative feedback after I get my refund+s/h back. Getting sick of this unprofessional garbage.

How much more due diligence must I do than verify they are 100% with thousands of sales? I read some of the recent feedback and it was all rosy - but then most ebay feedback is worthless fluff!

Many pics look great but the coin isn't, it is almost impossible to buy more than a few coins from pics and not get a bad one at some point because lighting and angles can be manipulated. And obviously some people have no ethics when it comes to trying to deceive and rip-off others, the inflated beyond reason prices and gradings on the vast majority of coins are plenty proof of that.

If Walmart sent me the wrong item I would also be mad and expect more than just a refund for the hassle! I obviously wouldn't leave the store with the wrong item if I bought it in person, or that would be partly MY FAULT. This was entirely the seller's fault. 100% So that is a poor analogy/example. I didn't get a lemon ( I can look past that ) but was sent the wrong item and that is beyond unprofessional.

I am reasonably satisfied as the seller finally offered me a decent discount on a future purchase, IMO because I let him know I wasn't happy with what he was shovelin. I took him up on it and feel we made a reasonable final deal that compensated me for the hassle adequately. IMO, had I just rolled with it - as suggested - I probably would have gotten nothing.

I feel I am a fair and nice guy, but when someone tries to cheat me or screw with me that gets me riled up. The "con jobs" and phony lines some folks try to spin in this hobby, due to the "haggling nature" of it, in part, are at times irritating and beyond just a nuisance. It's like retired used car salesmen and Carnies all flock to sell coins in their old age. Dodging them gets old.

Good Luck everyone!

Did he have a 65 listed at the same time your 66 was up?
Links, please.

Not on ebay. But many sellers list on many other sites, or sell at shows or their shop etc., so that doesn't mean anything to the voracity.

I am not going to get into posting links and specifics as it is the principle that matters, and I am now satisfied with the seller's make-up offer. But I haven't received the refund+, or the "compensation coin", yet so I'm not posting links.

I just think ebay should cover more - and require more - of sellers when they screw up like this. The buyer should never be out a cent when the seller sends them the wrong item - accident or not.