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Needed Help For An Issue On Ebay Purchase

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Valued Member
Adorus's Avatar
Canada
299 Posts
 Posted 04/10/2013  3:38 pm  Show Profile   Bookmark this reply Add Adorus to your friends list Get a Link to this Reply
So no point insuring for more ? Or better simply send by two parcels for example if you send 2 coins for example?
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kuh_85's Avatar
Canada
2366 Posts
 Posted 04/10/2013  3:40 pm  Show Profile   Bookmark this reply Add kuh_85 to your friends list Get a Link to this Reply
That's correct. For shipping coins through Canada Post anyway. Other carriers have different rules but you need to check the fine print.
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Adorus's Avatar
Canada
299 Posts
 Posted 04/10/2013  4:13 pm  Show Profile   Bookmark this reply Add Adorus to your friends list Get a Link to this Reply
I see. Thank you very much for the information about that. It is really helpful to know, and in fact a must know.
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1007 Posts
 Posted 04/11/2013  12:40 pm  Show Profile   Bookmark this reply Add Rockdaddy to your friends list Get a Link to this Reply
There is nothing wrong with using PayPal shipping labels from canadapost. IMO
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cameron93's Avatar
Canada
190 Posts
 Posted 04/11/2013  1:25 pm  Show Profile   Bookmark this reply Add cameron93 to your friends list Get a Link to this Reply

RE:
Quote:
There is nothing wrong with using PayPal shipping labels from canadapost.

The two newest offerings of these PayPal / Canada Post / USPS shipping labels provide very reasonable cost on shipping from Canada to United States...

However, they do not provide "tracking" or an option for "signature required on delivery"...

If shipment happens to go missing in transit (or buyer states that he did not receive) the result is that you are on the hook for refunding buyers purchase.

cameron93

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1007 Posts
 Posted 04/12/2013  5:27 pm  Show Profile   Bookmark this reply Add Rockdaddy to your friends list Get a Link to this Reply
What do you mean they don't offer tracking?
Valued Member
Adorus's Avatar
Canada
299 Posts
 Posted 04/12/2013  9:58 pm  Show Profile   Bookmark this reply Add Adorus to your friends list Get a Link to this Reply
I do get tracking + Fully insured + Signature req via Paypal Expedited Shipping
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poboxw's Avatar
Canada
1502 Posts
 Posted 04/13/2013  02:08 am  Show Profile   Bookmark this reply Add poboxw to your friends list Get a Link to this Reply
The insuring no more than $500 sounds dubious to me. Max insurance you can purchase with Canada Post is $1000 and they will/should cover every penny (rounded to the nearest nickel :) ) that the seller paid insurance for. I've had insurance claims for $700+ with Canada Post myself, shipping coins, that came through without any problems.

The thing is with Canada Post insurance claims, the seller has to refund the buyer FIRST and proof to Canada Post that they've refunded before Canada Post cut the seller a check. I've gone through this and can confirm, so keep this in mind when dealing with whatever the seller offers.




Canada Post labels through PayPal DO offer signature as an option provided you select the correct service. i.e. Expedited and Xpresspost within Canada have the option of signature for an extra $1.50 while regular parcel don't. If shipping south of the border and internationally, that's when PayPal skips out on the signature option even with services that will include it if purchased at the post office.

And the PayPal shipping discount for Canada Post don't amount to be more than what signing up for Venture One (a Canada Post small business shipping account) would offer.
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cameron93's Avatar
Canada
190 Posts
 Posted 04/13/2013  1:28 pm  Show Profile   Bookmark this reply Add cameron93 to your friends list Get a Link to this Reply

Regarding my previous post:


Quote:
The two newest offerings of these PayPal / Canada Post / USPS shipping labels provide very reasonable cost on shipping from Canada to United States...

However, they do not provide "tracking" or an option for "signature required on delivery"...

If shipment happens to go missing in transit (or buyer states that he did not receive) the result is that you are on the hook for refunding buyers purchase.

To be more specific... PayPal shipping labels has a couple of bargain priced options which DO NOT provide "tracking" and do not provide an option for "signature required on delivery"... these services (Light Packet USA and USA Air Small Packets) can be 50% to 75% less cost than other services which do offer tracking (Xpresspost, Expedited, Tracked Packets USA).

When you print out the labels of cheaper options they have a bar code and a series of numbers that look very similar to tracking codes but ARE NOT tracking codes...

It is extremely important in order to be covered by PayPal insurance for items of higher value that shipping be done using a method which does provide tracking and signature on delivery.

cameron93

Valued Member
coin_games's Avatar
Canada
319 Posts
 Posted 04/13/2013  1:35 pm  Show Profile   Bookmark this reply Add coin_games to your friends list Get a Link to this Reply

Quote:
The insuring no more than $500 sounds dubious to me. Max insurance you can purchase with Canada Post is $1000 and they will/should cover every penny (rounded to the nearest nickel :) ) that the seller paid insurance for. I've had insurance claims for $700+ with Canada Post myself, shipping coins, that came through without any problems.


I'm pretty sure the maximum insurance offered is $5,000 by Canada Post. Not sure if that includes coins, but I insured a package for over $3500 and the clerk said it's covered as long as it's worth what I'm insuring it for.
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cameron93's Avatar
Canada
190 Posts
 Posted 04/13/2013  1:52 pm  Show Profile   Bookmark this reply Add cameron93 to your friends list Get a Link to this Reply


Quote:
20.4 Exclusions and Restrictions on Certain Items

b) The maximum amount payable by Canada Post is:

$500 for shipments containing COINS, jewellery, manufactured and non-manufactured precious stones and metals, cancelled or uncancelled postage stamps...


cameron93

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Adorus's Avatar
Canada
299 Posts
 Posted 04/18/2013  6:24 pm  Show Profile   Bookmark this reply Add Adorus to your friends list Get a Link to this Reply
Thanks everyone for your help. Here is the message \i received from paypal:

After carefully reviewing your case, we've determined that you'll be
eligible for a refund (including handling and shipping) once you've
returned the merchandise to the seller.

Once you have returned the merchandise, you will be covered under PayPal
Buyer Protection and eligible to receive a full refund.

Now the case is closed, and everything done
Valued Member
rp14's Avatar
Canada
69 Posts
 Posted 04/18/2013  6:35 pm  Show Profile   Bookmark this reply Add rp14 to your friends list Get a Link to this Reply
Glad it worked out for you
Valued Member
Canada
430 Posts
 Posted 04/18/2013  9:40 pm  Show Profile   Bookmark this reply Add Coinsplus to your friends list Get a Link to this Reply
Now, you just have to make sure that the seller says he received the returned merchandise. Then, only until the seller confirms receipt, that PayPal refunds.
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arianzo's Avatar
Canada
2124 Posts
 Posted 04/18/2013  11:32 pm  Show Profile   Bookmark this reply Add arianzo to your friends list Get a Link to this Reply
And what's the humor of the seller?
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