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 Replies: 230 / Views: 40,196 |
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Rest in Peace
United States
17900 Posts |
Guys, really, I'm not trying to be snarky, but I do occasionally read your RCM posts just to feel better about my US mint orders. |
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Valued Member
Canada
116 Posts |
The shipping notices are excessive agreed. If the tracking info was included the multiple emails would make more sense. Every time something happens to your package an email is sent. One for shipping label created, one for picked up, another for sorted, another for in transit... and on and on, finally another for delivered. They were putting hot link tracking numbers in the email then stopped. Who knows why
Edited by Relic
11/07/2016 7:21 pm
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Pillar of the Community
 Canada
1571 Posts |
If that is the case, mine should be in my mail box right now. But It also noted my order was "partially shipped". I only ordered 1 coin.
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Pillar of the Community
Canada
659 Posts |
Quote:
That's 4 notifications for 1 coin. I hope when/if I get the redemption code, it gets sent 4 times as well. lol...that's what I'm hoping for. Got shipping notifications for some "free" Gold Delta coins last month  I'm afraid there's nothing we can do about these emails. I've tried and have given up. I accept it, wait patiently, and will take any freebies they want to send. |
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Valued Member
Canada
115 Posts |
I feel like I've been lied to. :(
Does anyone from the mint monitor these forums?
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Pillar of the Community
Canada
5324 Posts |
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Pillar of the Community
Canada
6768 Posts |
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Why would they? Maybe to point to the Moderators to remove links and pictures (before the coin available to public), **to track the users, saying not the best words about the Mint, and then to limit their ability in the purchases / orders, **to "leak" some news, to increase the interest of the people **to hype some item, when it need by simple post style " I also put the order on the wbesite, amazyng Mint-first coin, should keep the value in the future" |
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Pillar of the Community
Canada
3690 Posts |
There used to be a Mint employee posting here....she lasted for a very short time and that was back a few years ago when the hobby was thriving.
Today, any poster here who worked for the Mint would need flame retardant underwear. That said, I'd be surprised if someone from the Mint didn't at least lurk here from time to time.
Just in case, they are out there, this redemption code/free box situation is ridiculous.
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Valued Member
Canada
256 Posts |
RCM (or their employees) monitor these forums I'm sure as it impacts their business (or may I say they should monitor). If they do monitor then they're not listening or.... if they don't they don't give a d*mn
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Valued Member
Canada
194 Posts |
If someone from the mint is looking here; I'm still waiting for my custom wooden collector case that was to be sent in August. :( MEMBERSHIP #: 00000000 MASTERS CLUB REWARDS CORRECTION August 17, 2016 Dear XXXXXX, On June 27, we sent you an e-mail detailing the benefits of the 2016-2017 Masters Club program. In that message, we advised you—in error—that you will be receiving a Masters Club Rewards redemption code*** based on your total purchases of Eligible RCM Products** made between July 1, 2015, and June 30, 2016. In fact, because you joined your current Masters Club membership tier during the 2015-2016 program year, you did not begin earning Masters Club Rewards until July 1, 2016. Instead, we will be sending you a custom wooden collector case in August 2016 to recognize your loyalty during the 2015-2016 program year. You will receive your Rewards redemption code following the current 2016-2017 program year. We apologize for any confusion and look forward to sending you your collector case. For more information about Masters Club Rewards, the Masters Club program, and your Rewards status, please visit http://www.mint.ca/mastersclub. Thank you for your continued loyalty. John Moore Vice-President, Sales |
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Pillar of the Community
Canada
3690 Posts |
@onecad, I received the same e-mail. Following up with my rep got me nowhere and so far I haven't been able to find contact information for Mr. Moore. lol Seriously, why is the Mint not concerned about the 50-100 customers (ok maybe 10 regular posters) who read this forum.  |
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Valued Member
Canada
256 Posts |
@onecad " I'm still waiting for my custom wooden collector case that was to be sent in August" If memory serves me correct this is a dead issue. RCM rescinded this? @CC-Ottawa "Seriously, why is the Mint not concerned about the 50-100 customers who read this forum " RCM should be concerned as this is their business. If it was a private enterprise I'm sure they'd take note of the many negative comments being raised. And may I add with good reason |
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Pillar of the Community
Canada
1027 Posts |
This is what I was told by reps at RCM about this forum or the reviews posted on the RCM website: "Do not have the time to read the comments"!!! |
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Valued Member
Canada
115 Posts |
Do you think it would be too much to start an online petition demanding the RCM stay true to their commitment of a rewards program? |
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Pillar of the Community
Canada
798 Posts |
You aren't getting the codes because they bungled the program. It just isn't happening.
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Replies: 230 / Views: 40,196 |
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Posted 11/07/2016 7:17 pm
