Exclusive Master Club Renewed Silver Dollar #2 - Library Of Parliament

@New1954: When I first started to "seriously" collect RCM NCLT, the rep system worked great. I had a super rep, back then the RCM website wasn't nearly as robust, and - in my opinion - the MC program was designed to reward it's best customers (not increase sales).

What has changed since then:
- I have a new rep, and while he provides good service, the relationship isn't nearly what it used to be with my former rep.

- I feel that the MC program has evolved into a program to push the never-ending volumes of NCLT being produced by the RCM. As an example of this, one of the first products my new RCM rep attempted to push on me was a gold kilo coin (I've never, ever purchased a kilo coin, and I'm unsure of why he would have made the recommendation on our "first" discussion).

- The RCM website, despite all of it's flaws, has improved remarkably - with content, videos, and easier online ordering. In my opinion, it's easier to log in, place my order, confirm payment, and bam... things are done!

While the RCM rep system does add value for serious collectors, the Silver Dollar #1 and Silver Dollar #2 issues prove that there are also significant problems.

Idea: Why not assign MC members to a rep (as is normally the case now), but open online ordering up as well. For those who wish to order via telephone (or fax, or however else), they are able to do so. For those with crammed schedules, a simple log-in would suffice.

We have this exact system in place with my sales team... we encourage customers to place orders however they wish, and all sales commissions accrue to their Sales Rep.

Under this system, the Rep still has all of the incentive to form relationships and keep in contact with customers (phone, email, etc.)... and this relationship building is rewarded through the payment of commissions on every order, regardless of how they are placed with our firm.

Additionally, the ability to place online "digital" orders would likely:
- Lessen RCM paperwork
- Provide more accurate / up-to-the-minute inventory forecasting
- Lessen the burden placed on RCM reps (time could be allocated to relationships versus paperwork)
- Eliminate some of the abuses that are occurring with the present Rep system.

@blastofffireworks

My rep sends me advance order.

I reply with what I want.

My rep replies back....all this via email.

Easy. Easy. He never pushes or tries to sell me anything. I think that in the two years that I have had him, I spoke with him maybe 3 times.

Why is this so difficult?

Before the quantity limit, I was going about to order 2 coins in addition to the one from my rep. Couldn't make up my mind, hesitated and when I when back to the cart it said limit, one per customer. Should have ignored the guy on the other coin forum who the coin would be the 2nd Dino.

Anyways, I ended with one extra coin when I could had many more.

@New1954, how did you pay with for your coin? I used PayPal and so far the order has not been cancelled. The current status is processing.

I hope you get them all

@justsilver

I don't think they will be cancelled for the reason that they are all sold out. I've never seen a coin pulled off the sold out section and put back in stock for sale again. The only time they do that is when it says awaiting stock. IMHO

The things very dynamic, MoneyPenney
It couldn't turn the Dyno-2, but easily Donald Duck-2.

Taking in account not exceptional high price, you could get, let's say 2-3 extra. And more would be dangerous....

So you didn't buy it, don't worry, not the last popular RCM coin

@justsilver

Perhaps they missed mine or maybe they just left all the platinum prestige members orders go through. Has anybody's order get cancelled if you are a platinum prestige?

Good luck to all who ordered more than one.