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 Replies: 555 / Views: 47,331 |
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Pillar of the Community
Canada
640 Posts |
@New1954 RCM's system is kind of weird today. Maybe your web order will be back to order history tomorrow. |
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Pillar of the Community
Canada
3690 Posts |
Ok, I give up. My order is now completely CANCELLED. I have no idea what they are doing, and obviously, neither do they.  |
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Pillar of the Community
Canada
640 Posts |
@CC-Ottawa
Does your order status shows " cancelled " ?
Possible reason? ordered from rep and ordered online?
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Pillar of the Community
Canada
3690 Posts |
JS, the order is completely cancelled.
Order Date: Oct 24, 2016
Order Status: Cancelled as of Oct 25, 2016
My only order of this coin placed via my rep Monday morning.
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Valued Member
Canada
153 Posts |
@ CC-Ottawa
Are you a Level 3 Platinum Member?
Apparently the first release of the Renewed Silver Dollar is for Platinum Level 4 and Level 5 members only.
I am a Platinum Level 3 member. Late yesterday afternoon I e-mailed my Rep and requested him to order me 1 Renewed Silver Dollar. He responded no problem and done.
Today at noon I received an e-mail from him stating he did not realize yesterday that I was not a Level 4 or 5 Platinum member and could not reserve me a Coin since I was only a Level 3 and Coin was not released to the Level 3 Members as of yet.
Hopefully I can get one from his waiting list.....
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Pillar of the Community
Canada
3690 Posts |
That could be it tender4848. Maybe something will happen tomorrow, maybe not. Guess my rep hasn't had time to let me know what's going on.
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Pillar of the Community
Canada
1027 Posts |
I am level 5. My rep says this is the highest. Is this right?
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Pillar of the Community
Canada
1571 Posts |
Lol. This is just a joke. If MC members get this runaround, I can only imagine what it will be like for me to order anything next year when I'm at the cupronickel tier of the MC program.
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Pillar of the Community
Canada
1027 Posts |
I believe the RCM is trying to do the right thing even though it looks like everything is going wrong. They are working their way down the tiers. |
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Pillar of the Community
Canada
1571 Posts |
Yes, but this should have been sorted out in, say, July 2015 at the latest. The program is a huge flop.
Edited by Redzapsid
10/25/2016 8:52 pm
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Valued Member
Canada
194 Posts |
Justsilver
When I found my order, "Order Status" showed "New Order".
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Pillar of the Community
 Canada
2984 Posts |
Quote:
I am level 5. My rep says this is the highest. Is this right? These are the tiers: 1. Prestige - $10,000 spent 2. Platinum Plus - $5000 spent 3. Platinum - $2000 spent 4. Gold - $1500 5. Silver - $1000 Edited by MoneyPenney
10/25/2016 8:58 pm
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Pillar of the Community
Canada
798 Posts |
OKay, since I am platinum plus and didn't get any web notice, I spent 1 hour trying to get hold of a rep today and finally placed an order for one coin. I am very very busy at work, so taking an hour to play games on the phone to buy one coin is not easy for me.
2 hours after I got off the phone I noticed my order was cancelled!!
I AM SO ANGRY!
(Also, why are the two silver butterfly coins I ordered still 'processing'? It has been a good 10 or 15 days now ... )
Edited by JGG
10/25/2016 9:04 pm
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Pillar of the Community
Canada
640 Posts |
@CC-Ottawa Understood. What a tragedy, created by RCM. This morning, there were 200pcs available on RCM's website for Platinum Prestige with no quantity limit. Wondering will RCM cancel order on Platinum Prestige if order 10+ pcs on RCM's website? |
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Pillar of the Community
Canada
640 Posts |
@Jackalope
You are still safe at this moment because your order status is still showing " new order "
Unlike CC-Ottawa, his order status shows " cancelled "
What a chaos Tuesday..................
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Replies: 555 / Views: 47,331 |
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Posted 10/25/2016 8:15 pm
