Exclusive Master Club Renewed Silver Dollar #2 - Library Of Parliament

RCM made a mess with this coin, trying to fix the issues that they had for the first year.

I'm sorry guys, if your extra or the single order was cancelled.
Btw, I hope, they will resume the "correct" orders, just they batch cancellation job didn't work properly.

next time, please promise, that if your MC level is not enough to get some coin, you just call the general number and ask for sale.
Believe me, even if you not eligible - you'll get the coin, and no one will cancel or hide the order - the calls recorded....

@onecad

I spend way more than 10,000 per year with RCM. I got the advance notice on Sunday night. I asked for three of these coins and my rep wrote me back stating adamantly that I was allowed only one. No budging on this coin at all.

@MoneyPenney

Thank you for listing the dollar amounts required per MC Tier. I do know this; however, I was wondering if there was another secret level above this. Who buys those 69,000.00 coins?

When I raised the concern here back in August I was told " it's their sandbox, they can do as they like", I didn't buy that then and glad to see things have changed.

One would assume that since this is supposed to be exclusive to mc members, the RCM would go above and beyond to ensure smooth transactions for this coin, be it through a rep, phone or online. This is simply inexcusable and unacceptable. To think, we Canadians pay tax dollars to have nonsense like this going on. How much money do ALL these mistakes end up costing us?

I appreciate the exclusive aspect...but no MC member should be denied...best customers should never have been tiered, as those who miss out in this instance as in others...will feel ripped off...
And as for enforcing rules...given that some MC members put their orders in earlier today and then surprised to be advised that their order is cancelled but told of the consolation of being on the rep's waiting list...is just nonsense. When did they decide to enforce rules...at 4pm today?
Just breeds unnecessary disappointment...and it happens almost every second month for many...

RCM knows how many MC members they have. What's so difficult if the mintage slightly exceeded that amount, a one per acct limit applied, everyone who wants one gets one. Pitting MC members against other MC members and who gets and who doesn't is just a horrible way for a business to treat their best customers. The confusion RCM creates around something that's supposed to be a loyalty reward program is absolutely unbelievable.

@wildflowerAB




Excellent point.

@onecad

These silver dollars are not just for MC RCM members.

Their dealers are their best clients and they do get their share as well of these MC silver dollars.