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 Replies: 24 / Views: 4,944 |
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Pillar of the Community
Russian Federation
1555 Posts |
I was blocked due to the purchase and non-payment of two coins. I bought 2 coins at a fixed price (not at auction) to see if I could pay my bill. Alas, I could not do it. Support also could not help me in any way until I told them that I live in Russia. Then they said that it was because of my place of residence + they are not sending to Russia now. Alas, it didn't work out, well, nothing. But after a few days I was unable to log in to my account. I wrote to support and they couldn't help me in any way, they just said they couldn't unblock me. What should I do? If there is any option to restore the account. I understand that I won't be able to buy anything from them right now, but I just want to have access to the account.  |
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Bedrock of the Community
United States
10982 Posts |
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Bedrock of the Community
United States
94367 Posts |
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Moderator
 United States
54280 Posts |
Won't get their purchase history, etc.
Show your financial support of the Coin Community Family (click here)See my topic on Mexican Numismatic Medals (click here) |
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Bedrock of the Community
United States
11880 Posts |
The account is probably shut down due to sanctions as a result of the war in Ukraine. GC probably will not allow you to have an account because of the risk that you make a transaction or payment from your location. If you were able to do that, GC and the bank that they use would be in a lot of trouble. Better for them to avoid that by shutting down your account. Opening another account would flag you as someone trying to evade U.S. sanctions. I don't think that would go well for you or whatever business facilitated that for you. I would just accept that this is the situation that you are in.
IN NECESSARIIS UNITAS - IN DUBIIS LIBERTAS - IN OMNIBUS CARITAS THE MAN IN THE ARENA, Theodore Roosevelt at the Sorbonne Paris on April 23, 1910: " It is not the critic who counts; not the man who points out how the strong man stumbles or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself in a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat." My coin website: https://fairfaxcoins.com |
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Pillar of the Community
 Russian Federation
1555 Posts |
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The account is probably shut down due to sanctions as a result of the war in Ukraine. I don 't understand what the problem was then just to tell me about it ? Does this mean that I should just wait for the end of the actions in Ukraine? And wait for the sanctions to be lifted and I may have my account unblocked ? |
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Pillar of the Community
United States
878 Posts |
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I don 't understand what the problem was then just to tell me about it ?
Does this mean that I should just wait for the end of the actions in Ukraine? And wait for the sanctions to be lifted and I may have my account unblocked ? Sorry, slerk. A lot of stuff doesn't make sense to me anymore. Hope you're able to recover your account. |
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Great Collections Representative
United States
33 Posts |
Sorry Slerk. We did respond to you about why we could not allow you to bid at GreatCollections.
This has nothing to do with you being in Russia. It's fairly typical if a buyer does not pay their invoice at an auction house or coin dealer that their account is banned. I normally wouldn't post something like this about your account, however, all of the information was in your post above.
Sincerely,
- Ian
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Pillar of the Community
Russian Federation
1555 Posts |
Is it possible to hope for unblocking my account ? What do I need to do for this ?
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Pillar of the Community
 United States
4587 Posts |
What do you have to offer that would make it fair to the consignor and other bidders? We can't trust you to pay your bills...
-----Burton 50+ year / Life / Emeritus ANA member (joined 12/1/1973) Life member: Numismatics International, CONECA Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club Owned by three cats and a wife of 40+ years (joined 1983) Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/ |
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Pillar of the Community
Russian Federation
1555 Posts |
Excuse me? I don't understand you.
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Pillar of the Community
Russian Federation
5172 Posts |
AFAICT from their perspective you made a purchase and then did not pay. Everyone (including them) knows that the non-payment was for reasons outside of your control, but they might have thought you could pay anyway (some people in Russia manage, mostly by using foreign bank accounts).
I don't think it's honest to ban for so few unintentional cases of non-payment, but they might have been running on a two-strike system that you accidentally hit at once.
It's also possible that GC was one of the companies pulling out of Russia, and thus once they were officially aware you were from Russia they had no recourse but to block your account.
If it's the latter, your account would hopefully be unblocked after the end of the military operation (if it's not, please notify them).
If it's the former, I'm not sure what you could do; it's probably too late to fix, and you might have to contact them directly to ask if you could make another account (preferably also after the end of the military operation, as there might be sanctions issues involved).
I hope that you eventually manage to return to GC. I heard it's a great place.
EDIT: looking up their rules, I think the situation is that 1) you have to pay them back for the items (and some extra) to restore your account, and 2) they are probably not currently accepting payments from Russia.
If problem 2 resolves (i.e. after the end of the military operation), you might be able to restore your account, though you'll probably have to pay several times what you were planning to pay for the coins (possibly even more, depending on what kind of fees are used; I estimate between $100 and $20,000).
Edited by january1may
08/02/2022 06:22 am
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Pillar of the Community
Russian Federation
1555 Posts |
GC is a great place. For the short period that I used it, I was satisfied. I managed to get some coins there for my collection at a good price. Quote:
I think the situation is that 1) you have to pay them back for the items (and some extra) to restore your account, and 2) they are probably not currently accepting payments from Russia. What items should I return ? I didn't get anything. I just couldn't pay and I was blocked "GC's standard 12.5% buyer's fee (min $5) applies to this auction, discounted to 10% (min $5) if paid by Check, eCheck or Wire. All bids are in U.S. Dollars"-greatcollections. Quote:
(possibly even more, depending on what kind of fees are used; I estimate between $100 and $20,000) I don't have that kind of money. Usually my purchases were in the range of +/- 100$. |
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Pillar of the Community
Russian Federation
5172 Posts |
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What items should I return ? You don't need to return anything, just actually pay them for the items you ordered. As far as they're concerned any nonpayment is your fault even if they're unable to deliver. Of course it appears that since they don't allow payments from Russia you can't actually pay. Quote:
I don't have that kind of money. Usually my purchases were in the range of +/- 100$. I suspected so much. How expensive were the fixed-price coins? If they were in the $1-10 range it's possible that you'd need to pay less than $100. Quote:
9. Payments by Bidder. We welcome payment by check, eCheck, money order, wire, Paypal, Visa, MasterCard, American Express and Discover (Credit Card/PayPal payments are limited for invoices under US$10,000 only). Payments are due within seven days of the auction end or your commit to purchase using Buy Now. If you are unable to make payment within seven days, please contact GreatCollections to try and make alternative arrangements. For new clients and/or large transactions, GreatCollections may request full or part payment by wire or hold shipments until payments can be verified. GreatCollections may also ask for industry and/or banking references. If GreatCollections cannot verify payment within seven days, GreatCollections reserves the right to cancel the transaction.
10. Non-Payment by Bidder. Bidders personally and unconditionally guarantee all payments that are or become owed to GreatCollections. In the event the Bidder/Buyer fails to make payment when due, GreatCollections reserves the right to rescind the sale or to resell the lots in another auction or private sale. Buyer agrees to pay for all costs associated with reselling the items, including the standard commission rates charged to Consignors by GreatCollections. Any shortfall will become immediately due to GreatCollections by Buyer, together with any attorney costs, collection fees and interest. Bidder grants GreatCollections the right to offset any sum due from any past, current, or future consignment or purchases that are in the possession or control of GreatCollections or any related company. All overdue invoices attract an interest charge of 1.5% per month until invoice is paid in full (unless this rate exceeds the maximum permissible by law, in which case any amount paid in excess will be applied to the principal). To the extent that the winning Bidder for any lot consists of more than one person or entity, each such person or entity is jointly and severally liable for all obligations of the Bidder, regardless of the title or capacity of such person or entity. There is a $30 fee for returned checks. GreatCollections reserves the right to assign its interest to any third party. From the GC terms and conditions (emphasis mine). By the looks of it there's probably a minimum fee that's probably going to be in high double to low triple digits, doubling in ~4 years; possibly other fees. Depending on how far up the chain it goes you might end up liable to four-digit amounts. |
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Pillar of the Community
Russian Federation
1555 Posts |
Why wasn't I informed about this. I bought coins "buy now" 2 pieces, both of them did not exceed $ 20.
I can't tell you the exact amount because I don't have access to the purchase history, and I didn't save the letter in the mail.
By the way, I wrote to them on July 26, they ignored me.
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Pillar of the Community
United States
7273 Posts |
Until you can pay what you owe and a penalty, I think you are banned. And even then, they may keep you still banned. Its a consequence of buying an item and not being able to pay, even though no fault of your own.
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Replies: 24 / Views: 4,944 |
Posted 07/15/2022 08:49 am
