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My Experience With A PCGS Guarantee Submission

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hfjacinto's Avatar
United States
7273 Posts
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Slerk's Avatar
Russian Federation
1555 Posts
 Posted 03/15/2024  04:44 am  Show Profile   Bookmark this reply Add Slerk to your friends list Get a Link to this Reply
The lesson is certainly interesting. There is something to talk about later and what to write on this forum, but I usually just try to get rid of such coins. I think it was worth just selling it and returning at least the money that you paid for it once (considering that prices rise every year, you would probably even earn a little).
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hfjacinto's Avatar
United States
7273 Posts
 Posted 03/15/2024  09:00 am  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply

Quote:
The lesson is certainly interesting. There is something to talk about later and what to write on this forum, but I usually just try to get rid of such coins. I think it was worth just selling it and returning at least the money that you paid for it once (considering that prices rise every year, you would probably even earn a little).


Not saying you are wrong but I didn't want to sell a coin with issues. I would rather try to "conserve" it. If it works out, I'm a few dollars out, if it doesn't I can start the US Type Set Album, it will be my first coin ;)
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BadDog's Avatar
United States
1374 Posts
 Posted 03/22/2024  08:02 am  Show Profile   Bookmark this reply Add BadDog to your friends list Get a Link to this Reply
I agree with Slerk.

Unless a coin is a Proof or MS 70 coin, then it has "issues". Of course some "issues" are worse than others, but it's up to the individual to determine what's acceptable to them.

I've found that it's usually better to sell an "issues" coin to someone that finds the "issues" acceptable and then go find a coin with "issues" that are acceptable to me, rather than try and fix the "issues" on the original coin.
Edited by BadDog
03/22/2024 08:03 am
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hfjacinto's Avatar
United States
7273 Posts
 Posted 03/22/2024  08:10 am  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
Selling off was an option, but it's too late now. It's at NGC to get regraded. I'll let everyone know what happens. As of today this is one of very few us slabbed coins that I'm in for more than it's worth, but if it come back straight graded and without the corrosion, I'm happy. If it doesn't, I have no issues using it as the first coin for my 7070.

All else I'll use this as a learning lesson, I always assumed that PCGS was the better grading company, I no longer feel that way.
Edited by hfjacinto
03/22/2024 08:12 am
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hfjacinto's Avatar
United States
7273 Posts
 Posted 04/12/2024  12:23 pm  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
So after all of this, the coin is graded as XF40 by NGC which I thought was the correct grade. I should get the coin back soon.
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Bump111's Avatar
United States
3323 Posts
 Posted 04/12/2024  3:15 pm  Show Profile   Bookmark this reply Add Bump111 to your friends list Get a Link to this Reply
"Nummi rari mira sunt, si sumptus ferre potes." - Christophorus filius Scotiae
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hfjacinto's Avatar
United States
7273 Posts
 Posted 04/12/2024  6:59 pm  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
After all this what did I learn.

1) I learned that the NGC guarantee is much better than PCGS
2) Buying coins without visual appeal is a no no

I got so annoyed with the way PCGS handled this that I actually submitted a claim with the credit card company and had my submission fees reversed. While I'll still buy the coin instead of the grader, I've lost interest in getting PCGS graded coins.

With the reversed fee I'm still into the coin more than it's worth but it looks better and honestly that was pretty important to me.

Here is the NGC details

https://www.ngccoin.com/certlookup/6888412-005/40/
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jbuck's Avatar
United States
187446 Posts
 Posted 04/13/2024  4:19 pm  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
So after all of this, the coin is graded as XF40 by NGC which I thought was the correct grade. I should get the coin back soon.
Excellent!
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BStrauss3's Avatar
United States
4587 Posts
 Posted 04/13/2024  9:14 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
Sorry, but you are using sloppy terminology and received EXACTLY what you asked for

https://www.pcgs.com/submissionguide


Quote:
GUARANTEE RESUBMISSION: If you have a PCGS-graded coin that you feel is overgraded, misattributed, or counterfeit, submit the coin to PCGS through the Guarantee Resubmission Service. A fee of $25 per coin must accompany all submissions through this service (Standard or Gold Shield). If your coin is downgraded, the terms of the PCGS Guarantee will apply and all fees and charges related to the Guarantee Resubmission will be refunded. Additional guarantee terms and conditions apply. Please visit PCGS.com/guarantee for more information.


You paid the $25, your coin was determined not to be overgraded and it was returned.

Reconsideration (upgrade) is a different service


Quote:
RECONSIDERATION: Use the Reconsideration service if you would like to have your coin regraded without being removed from its current PCGS holder. The coin will only be removed if it upgrades. Select one of the options below.
Upgrade by full numeric grade (Default). If your coin's grade is determined to improve by one numeric point or more (i.e. 63 to 64 or 63+ to 64).
Upgrade by Plus grade ONLY. If your coin's grade is determined to improve by a Plus grade (i.e. 58 to 58+).
Upgrade by Suffix. If your coin's designation is determined to improve by suffix even if the coin's grade does not improve (i.e. PL to DMPL, CA to DC, BN to RB).
Any: Will accept options 1, 2, or 3.


Restoration (which might have been appropriate) is a third service and not what you requested.

https://www.pcgs.com/restoration




-----Burton
50+ year / Life / Emeritus ANA member (joined 12/1/1973)
Life member: Numismatics International, CONECA
Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club
Owned by three cats and a wife of 40+ years (joined 1983)

Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/
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hfjacinto's Avatar
United States
7273 Posts
 Posted 04/13/2024  9:59 pm  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
@bstraus3,

Actually my coin was over graded. It was graded xf45 by PCGS, when I submitted it to NGC it came back XF40.

Hence the grade was not correct.

I won't let facts deter your post, but I also asked for conservation. I can copy the post that I stated that. Would like me to?

But since you were wrong in your post, I'll also let you know that I refused to pay for the service so whatever PCGS did or didn't do doesn't really matter.
Edited by hfjacinto
04/13/2024 10:04 pm
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BStrauss3's Avatar
United States
4587 Posts
 Posted 04/14/2024  08:53 am  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
Did you submit using the different form for conservation? Or did you just attach a note?

The reason I ask is there is no $25 option on the restoration form...

My-Experience-With-A-PCGS-Guarantee-Submission

I'm pretty sure that the people who open packages are carefully trained in security, in checking if the form is superficially correctly filled out, and just putting anything else in the package in an envelope attached to the box holding the flips. They're not authorized to make receptions to PCGS policy.

But you are so sure you are correct, even though your own words say you are wrong.
-----Burton
50+ year / Life / Emeritus ANA member (joined 12/1/1973)
Life member: Numismatics International, CONECA
Member: TNA, FtWCC, NETCC, EveryCountry (online) coin club
Owned by three cats and a wife of 40+ years (joined 1983)

Author: 3rd Edition of the Sample Slabs book, https://www.sampleslabs.info/
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hfjacinto's Avatar
United States
7273 Posts
 Posted 04/14/2024  09:47 am  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
I called up customer service and explained what I wanted. They told me to include a letter and attach a note to the form.

I filled out the guarantee submission. Added that if the coin merits conversation to conserve and regraded it. Total fee was $67 plus shipping.

PCGS looked at the coin and sent me a problem code. I called them and explained what happened. That I wanted it conserved if it merited. But I wanted the grade to be reviewed as it wasn't accurate. Customer service took notes.

So I expected it to be conserved, but when I got it back it the same coin and shipped it back.

I ended up getting it conserved and the grade from NGC was XF 40, so both the PCGS guarantee didn't work and they didn't conserve it.
Edited by hfjacinto
04/14/2024 09:48 am
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hfjacinto's Avatar
United States
7273 Posts
 Posted 04/14/2024  10:01 am  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
@bstraus

Did you read my post?

I submitted a coin to NGC that PCGS said was XF45, it came back XF40 which was the correct grade, so yes the coin was overgraded.

It doesn't make a difference what you believe, I sent the evidence to my credit card company and they agreed with me and I was able to get my fee back.
Edited by hfjacinto
04/14/2024 10:08 am
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Everest's Avatar
Taiwan
606 Posts
 Posted 04/16/2024  12:43 am  Show Profile   Bookmark this reply Add Everest to your friends list Get a Link to this Reply

Quote:
I called up customer service and explained what I wanted. They told me to include a letter and attach a note to the form.

I filled out the guarantee submission. Added that if the coin merits conversation to conserve and regraded it. Total fee was $67 plus shipping.

PCGS looked at the coin and sent me a problem code. I called them and explained what happened. That I wanted it conserved if it merited. But I wanted the grade to be reviewed as it wasn't accurate. Customer service took notes.

So I expected it to be conserved, but when I got it back it the same coin and shipped it back.

I ended up getting it conserved and the grade from NGC was XF 40, so both the PCGS guarantee didn't work and they didn't conserve it


Your posts continue to use the wrong terminology and are very confusing and nonsensical. There is no such service as Guarantee submission at PCGS. They do have a service called Guarantee Resubmission. As far as attaching a letter concerning restoration to a Guarantee Resubmission form that is totally useless.
If PCGS advised this they thought you were talking about the Restoration form. There is no way PCGS would touch your coin if this form was not filled out and signed. Your lack of knowledge on which submission form to use to achieve your goals is obvious. You want to blame PCGS for a situation you are totally responsible for .
If your conversations with PCGS customer service were as lucid as your posts I can understand the miscommunication.


Edited by Everest
04/16/2024 01:03 am
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