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Replies: 12 / Views: 795 |
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Pillar of the Community
 United States
3098 Posts |
Two weeks ago, I won an ebay auction for a 1938-D Buffalo nickel. It wasn't an expensive coin. I paid about $17.00 for it, including shipping. I paid right away. Two days later, I suddenly received a full refund and notification that the sale was cancelled. I sent a message to the seller asking what was going on, telling him I would like to receive the coin. However, the seller never responded. So, I am left pondering possible feedback since it looks like I can still do that. I could just drop it and not leave any. I don't think this merits negative feedback since I did get a full refund. However, the fact that the seller didn't respond to my inquiry leads me to consider neutral feedback stating the facts and my displeasure in not receiving a reply. Thoughts on what to do? Thanks. Paul Bulgerin
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Pillar of the Community
 Canada
5391 Posts |
Drop it , let it go . Life is too short !
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Pillar of the Community
 United States
6449 Posts |
I personally don't see the point of leaving negative feedback. Coin collecting is a small world, it seems, and that seller might have a cool coin in the future. The only exception is if the seller did something blatantly negative, like a bait and switch, tampering with photos, that sort of thing.
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Pillar of the Community
United States
2280 Posts |
Maybe they couldn't find the coin or it had sold already. For something that small I wouldn't make a big deal out of it, they refunded right away.
You realize when you know how to think, it empowers you far beyond those who know only what to think.
-Neil deGrasse Tyson
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Moderator
 United States
56855 Posts |
I agree with leaving neutral feedback with an explanation.Saying nothing is like it did not happen, but it did. John1 
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Bedrock of the Community
United States
19108 Posts |
I had something very similar happed last month. Paid immediately, and within 90 minutes the sale was cancelled and I received an immediate refund. I was a little disappointed, but let it go.
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Pillar of the Community
 United States
2703 Posts |
Let it go. You still have coin money in your pocket! Life is good! Enjoy the search for your next awesome acquisition.
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Valued Member
United States
104 Posts |
As a seller, I've had to refund a sale - or 3 - for an item I no longer had but forgot to take down the listing. It happens, but the buyer deserves an explanation. On the other hand, as a buyer, as long as I got all my money back I'd forget about it and avoid that seller in the future. As Elsa would say... let it go. 
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Moderator
 United States
187446 Posts |
I had it happen to me, but the seller messaged me immediately and before the refund hit my account. " Dad sold this in the shop and forget to tell me." Stuff like this happens. I left a positive feedback, and bought from that seller again. However, no contact or explanation from the seller? That is begging for a neutral or nothing at all. 
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Pillar of the Community
United States
4085 Posts |
If it was a true auction, it could have also been seller's remorse - i.e, I got a lot less than I was expecting, I messed up the shipping cost and it was higher than I thought, etc.
I'd probably just let it go since you are not really out any money. I reserve negatives for people who truly somethinged me off; I think I've only left one in probably close to 1000 transactions over the years. I do think it's bad that the seller never gave you a reason so maybe that warrants a neutral but otherwise I'd probably just move on.
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Pillar of the Community
  United States
3098 Posts |
Thanks for the responses. The seller has 100% positive feedback with over 8200 items sold.
I guess I'll write this down as an honest mistake and let it go . . . although it is frustrating.
Paul Bulgerin
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Moderator
 United States
187446 Posts |
Quote: I guess I'll write this down as an honest mistake and let it go . . . although it is frustrating. 
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Bedrock of the Community
United States
94367 Posts |
Agree, leave it alone. Things usually go south on something like this.
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Replies: 12 / Views: 795 |
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