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Replies: 17 / Views: 3,334 |
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Valued Member
United States
162 Posts |
Not to mention that in the item info it says returns are accepted, but in the description he says returns are only for uncertified coins. I'd avoid him for sure.
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Moderator
 United States
16679 Posts |
Real simple, avoid this guy. You don't need attitude like that. The guys a jerk.
swcoin.ecrater.com
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Pillar of the Community
United States
716 Posts |
You might want to add him to the thread on Discouraged Sellers.
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Bedrock of the Community
United States
12437 Posts |
The slab is severely scuffed and that should have been mentioned in the auction. His response to a simple question was uncalled for, I would never respond to a potential customer that way 
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Pillar of the Community
 United States
560 Posts |
Thanks guys - I thought I might have asked an inappropriate question. I'm not going to but from him and I sent him an email telling him so.
He is on the list of discouraged sellers but there isn't too much detail there. I'll add some now.
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Valued Member
United States
424 Posts |
Yeah, A little to much attitude for a potential sale. I guess his philosophy is 'buy the slab, not the coin'. 
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Pillar of the Community
 United States
560 Posts |
True that. If PCGS grades it as AU, who am I to say otherwise - or even question it. I honestly can't understand how some people think. Here's my response to this seller (just for laughs): Quote: Dear coinedout,
Wow. Great response. I wasn't bashing PCGS, the coin or you in my question. All I wanted to do was verify that the slab had a mark on it (as I suspected and stated in my email) rather than the coin being sold. It's hard enough to judge coin quality from so-so images and sometimes a little help from someone with the coin in hand is useful. Yes, PCGS is an excellent grading company and probably wouldn't put a damaged coin in their holder but I tend to buy coins, not pieces of plastic, regardless of what company's name happens to be on them.
Besides, what's the harm in answering my question? You could have invested your time in writing something pleasant, rather than your nasty response but I suppose you know best how to spend your own time. I was actually pretty psyched to find your store and have been tracking several of your items. Not anymore. That's the harm in being rude to a potential customer. Thanks for the heads up and best of luck to you.
Edited by patrick 03/13/2012 5:40 pm
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Pillar of the Community
United States
1374 Posts |
That guy buys slabs, not coins. Obviously. He probably doesn't even own a loupe.
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Moderator
 United States
16679 Posts |
Awesome response!
swcoin.ecrater.com
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Bedrock of the Community
United States
10284 Posts |
I'll ask him to put me on his blocked bidder list.
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Pillar of the Community
United States
1659 Posts |
Very well written response!  Not only did he turn you away from being a potential customer, but now he probably turned away at least a large portion of any potential customers that may read this thread.
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Pillar of the Community
United States
1699 Posts |
I'm actually surprised by the response. The seller has done so many transactions that he should be able to respond appropriately by now. Some people just never learn. He does sell some nice lower-value coins and I have often bid on his auctions, although I have never won one.
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Pillar of the Community
 United States
2448 Posts |
PMS. Pretty miserable seller syndrome. He obviously didn't get what he wanted for his last coin. I'm dealing with one on ebay in New Orleans right now. Keep the faith and "kill em with kindness" when you deal with them. Don't stoop to their brand of poison pen. Your response was perfect. 
Edited by carmykle 03/13/2012 10:11 pm
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Bedrock of the Community
United States
10045 Posts |
Quote: The slab is severely scuffed and that should have been mentioned in the auction. Reasonable question and good response Patrick!  This guy is real hothead--just look at how he handles conflicts. 
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Valued Member
Australia
146 Posts |
A great lesson in how NOT to deal with queries - WTG patrick - kill him with kindness - obviously the Seller is not aware of "word of mouth" (from Marketing 101)advertising and the damage that it can do - he has been rude to one person and now many may have been put offside - not a good way to do business - as they say manners cost nothing
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Replies: 17 / Views: 3,334 |
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