Harlan J Berk, Ltd

I read the other thread & see some legitimate points there. I'm a little bit picky about who I deal with, a dealer(or employee) being rude is enough to cause me to go elsewhere. I don't have a problem with someone selling cleaned coins unless they represent them as problem free. I've found that even high priced dealers will occasionally have something I want/need at a price I'm willing to pay. I'm pretty cheap so most prices seem high to me, that keeps me from buying a lot of coins but doesn't stop me from looking.

I'm a little torn here. My own personal experience with HJB, online only, has been completely satisfactory over many transactions. On the other hand, I believe and sympathize with just carl's poor experience with them. Poor customer service is plenty enough reason to avoid a business.

I have ordered from HJB 5-6 times, have never been less then completely pleased with their service or merchandise.

okie: Are you planning on giving the same publicity to all the other coin dealers and shops? As I mentioned that was my experience with the place you mentioned. Now to be fair, you should start a post about each of the other coin stores, coin shops, coin dealers in the World.
A few good deals here and there should have the same coverage. I'm not sure why one dealer should be given special attention here or on any coin forum.
Just my Opinion.

Looks like you are in the minority here Carl. You started this whole discussion with negative publicity about Berk in another post. I just wanted to see if others felt the same. When I started the post I had no idea whether the responses would be good or bad. Furthermore, it is important to all of us as collectors to share our experience with other dealers both good and bad. We help each other that way. I have recommended Berk in the past to new collectors. After your post on Going To Chicago I started wondering if I gave bad advice. I am sure you aren't trying to limit the subjects that I post about. Just like you, within the moderator's guidelines, I can post about any numasmatic subject that is of interest to me.

Gotta link to Carl's original thread?

As far as I am concerned this thread is pretty much gone as far as it needs to, even though I started it. Much to do about little. I feel a little loyalty to Berk because of my numerous good experiences. I do think their stock of US coins is well pictured and described and fairly priced. Nevertheless, I don't doubt Carl's stated experiences at the counter. One clerk's rudeness can greatly influence an opinion about any business, wheter it is justified or not. Peace.