How A Large Seller On E Bay Keeps A Good Feedback Score

Don't blame them one stinkin' bit. You could do a BIN from them, pay them with a stolen check, then thumb your nose at them and guess what? They can't leave you a negative. They're just protecting themselves from problem buyers. The fees they pay are based on feedback and DSRs. I would rather block 20 good buyers that left completely justified negative feedback than run the risk of one nutjob costing me 20% on my $4k/month ebay bill.

The feedback system is so absurd it makes me want to vomit.

I believe you can dispute neg feedback and have it ex-sponged from you score if it is in fact from (a nut job) and is clearly difficult to deal with.

Learning a lot about online bidding and customer service. Thanks Scubu. that is an interesting side to selling.

If you don't receive your coins do not give negative feedback?

I've said it before & I'll say it again, I believe that the percentage of bad sellers is probably equal to the percentage of bad buyers. It's regrettable that some sellers resort to blocking buyers that post a negative, but I can see where they are coming from. IMO buyers shouldn't bid on any auctions that seem questionable, why shouldn't sellers try to avoid questionable buyers?

Feedback is there for a reason! And I'm not afraid to use it! As a Seller I leave positive feedback As Soon as I receive payment (like it should be). The buyer has fullfilled his part of the agreement! I DO NOT hold his feedback hostage for positive feedback! This defeats the concept of feedback. As a Buyer I leave appropriate feedback as soon as I receive the item (unless I'm not fully satisfied) then I contemplate whether the item was not as described. I've never had to leave a negative and only left a neutral once (many years ago).
The feedback system is a good thing if it is used as intended. Leave feedback when you are paid and if the buyer is dissatisfied try to work it out with him. If he leaves you a negative, then you can reply. Blocking a potential buyer because he was unhappy with his dealings with another seller is just wrong. It is defeating the concept of leaving feeback (which is keeping the seller working hard to satisfy the buyer and keeping track of the buyers successful transactions)

So you buy a coin from me. As soon as you get it you want to return it because it's cleaned. I stated clearly in the listing several times that the coin was cleaned. You deserve a neutral at best for wasting my time. Depending on how much you pester me because you were too lazy or ignorant to read the description, maybe a negative. You don't deserve a positive just because you paid, but ebay seems to think you do. Oh, and if you think this doesn't happen, think again. When you list a few hundred items a month you see this scenario several times a month. Lots of buyers don't read the description and I'll be damned if I'm going to let one of these knuckleheads cost me $800 if I can help it with a few preemptive clicks.

It's funny how anyone that has done the kind of volume as me, knows exactly what I'm talking about and the causal sellers think I'm an idiot.

Scubu if you're going to quote me, then quote everything!
If I bought a coin from you and you received my payment, I WOULD expect prompt feedback when you received my payment! I've fulfilled my obligation. Just as you would expect prompt feedback when I receive the coin (because you fulfilled your obligation). I know there are unscrupulous characters out there that don't do the right thing...but you can't assume everybody is out to get you!

What's absolutely ridiculous is your attitude as a seller! If you walked into a store and purchased an item and left with the said item...the transaction is over!
Done! Finished! You have fullfilled your obligation as you have paid for the item! Once somebody has paid for their ebay item they have fulfilled their obligation! You are just holding feedback hostage ensuring a positive feedback which is a lousy business practice! You are assuming that Nobody reads the auctions and that everybody is a moron and is out to get you!

Hostage? What can I do to you? NOTHING! Like I said before, you can leave me negative feedback for craps and giggles, write me a bad check, call me names, crank call me.... and I can't warn anyone that you're a bad buyer!




Exactly. Now compare that to an internet transaction and tell me when the transaction is over. You proved my point exactly. It's over when you have the item. Period.

I'm done with you. When you sell a few hundred items a month on ebay, we'll compare notes again. You'll have an entirely different outlook.