What do you think?
Hi Seller,
I understand very well how eBay operates and all about shipping as I am a seller as well and have been on eBay for over 10 years. While I can sympathize with you, you cannot justify it to me, this is simply hiding the extra charge in the shipping which is bad seller ettiquete as well as against eBay rules. You cannot use higher shipping cost to cover eBay/paypal fees, this has to be built into the price of the item you list.
This in my opinion is a dishonest practice to say the least. If you are doing this all the time, this should be declared on every one of your listings so buyers will know. But I doubt you'll do that. Unfortunately, I will be forced to leave Feedback becoming of this practice. Sellers fleecing buyers deserves Negative Feedback and Comments as well.
I will ask you to reconsider as I rarely, if ever leave a Neg FB for sellers but this is something I consider for this transaction. I expect your prompt response.
Best regards, Buyer
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Reply
Your previous message
Thankyou for getting in contact with me with your concerns,
I understand that the postage cost may seem high but the cost of the stamp is not the only expense, the cost includes handling and an insurance cost that is spread over all my international packages. Further more ebay and paypal take a cut of the fee paid which I also have to take into account. All my international listings come with standard postage unless otherwise requested and invoiced. The starting cost point for international expedited postage (9 business days) from here to Canada is $24 and express (4 business days) starts at $41 as you will be able to verify on Australia post website postage calculator.
Unfortunately international shipping is expensive but I work hard to keep cost down and offer prices that make it worth buying with the higher postage cost.
Kind regards
seller
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buyers name removed
Hi, received my coin today after 2 weeks. I paid 4 times what it cost you to ship it. I understand that there is time involved shipping it but 4 times the actual shipping cost ? So besically I paid for expidited shipping but you sent regular post. I'm thinking I'm due to get back half of what it cost to ship and you'll still make a bit for yourself. Buyer
Hi Seller,
I understand very well how eBay operates and all about shipping as I am a seller as well and have been on eBay for over 10 years. While I can sympathize with you, you cannot justify it to me, this is simply hiding the extra charge in the shipping which is bad seller ettiquete as well as against eBay rules. You cannot use higher shipping cost to cover eBay/paypal fees, this has to be built into the price of the item you list.
This in my opinion is a dishonest practice to say the least. If you are doing this all the time, this should be declared on every one of your listings so buyers will know. But I doubt you'll do that. Unfortunately, I will be forced to leave Feedback becoming of this practice. Sellers fleecing buyers deserves Negative Feedback and Comments as well.
I will ask you to reconsider as I rarely, if ever leave a Neg FB for sellers but this is something I consider for this transaction. I expect your prompt response.
Best regards, Buyer
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Reply
Your previous message
Thankyou for getting in contact with me with your concerns,
I understand that the postage cost may seem high but the cost of the stamp is not the only expense, the cost includes handling and an insurance cost that is spread over all my international packages. Further more ebay and paypal take a cut of the fee paid which I also have to take into account. All my international listings come with standard postage unless otherwise requested and invoiced. The starting cost point for international expedited postage (9 business days) from here to Canada is $24 and express (4 business days) starts at $41 as you will be able to verify on Australia post website postage calculator.
Unfortunately international shipping is expensive but I work hard to keep cost down and offer prices that make it worth buying with the higher postage cost.
Kind regards
seller
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
buyers name removed
Hi, received my coin today after 2 weeks. I paid 4 times what it cost you to ship it. I understand that there is time involved shipping it but 4 times the actual shipping cost ? So besically I paid for expidited shipping but you sent regular post. I'm thinking I'm due to get back half of what it cost to ship and you'll still make a bit for yourself. Buyer
Edited by serial
05/20/2019 10:22 am
05/20/2019 10:22 am