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US Mint Forth Quarter 2019 Customer Satisfaction Survey

 
 
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Pillar of the Community
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United States
1598 Posts
 Posted 11/18/2019  9:20 pm Show Profile   Check Yokozuna's eBay Listings Bookmark this topic Add Yokozuna to your friends list Get a Link to this Message
As it looks like I'll be able to share my thoughts and ideas with the guys at the mint, I would like to hear from the CCF about what changes they would like to see. I will be telling them about the frustration with the "Oops" message, but what else should I say about the problems with the web page being overwhelmed?

I've got a just over a week to answer them, so post your ideas here and I'll combine them for the survey.

Did anyone else get one of these?

"Shine, shine, a Roosevelt dime
All the way to Baltimore and running out of time" - Tom Waits 'Clap Hands'

Pillar of the Community
United States
695 Posts
 Posted 11/18/2019  9:56 pm  Show Profile   Bookmark this reply Add hfjacinto to your friends list Get a Link to this Reply
I would have liked no oops message, and more limited edition coins, I really liked the 30k limit on the ASE. I say they do more real limited edition coins.
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United States
57 Posts
 Posted 11/26/2019  1:14 pm  Show Profile   Bookmark this reply Add Craftworker to your friends list Get a Link to this Reply
I get those emails all the time, same old same old.
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United States
1598 Posts
 Posted 11/27/2019  08:51 am  Show Profile   Check Yokozuna's eBay Listings Bookmark this reply Add Yokozuna to your friends list Get a Link to this Reply
Craftworker said...

Quote:
I get those emails all the time, same old same old.

This wasn't an email. It was a hard copy that came in the regular mail. It was the first full survey I've been requested to do for US Mint web site sales.

If I hadn't been able to get one of the 2019-S ASE coins, the survey would have been completely different.
"Shine, shine, a Roosevelt dime
All the way to Baltimore and running out of time" - Tom Waits 'Clap Hands'

Edited by Yokozuna
11/27/2019 08:53 am
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