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Great Collections Auction Page Loading Troubles

 
 
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Bedrock of the Community
United States
12771 Posts
 Posted 12/01/2019  8:42 pm Show Profile   Bookmark this topic Add basebal21 to your friends list Get a Link to this Message
Just wondering if anyone else is having issues getting the Great Collection site to load. I know my computer is old (getting replaced thanks black friday) but this two weeks in a row now I basically haven't been able to load the site on Sunday night during the actual auction ending. It keeps returning an error that the site is down.

Update: It seems to be working again but from about 8:10 to 8:40 Eastern time I couldn't get it to load
Fire A.J. Preller
Edited by basebal21
12/01/2019 8:44 pm
Pillar of the Community
United States
5863 Posts
 Posted 12/01/2019  9:35 pm  Show Profile   Check GrapeCollects's eBay Listings Bookmark this reply Add GrapeCollects to your friends list Get a Link to this Reply
ISP Issue across the US + a possible Denial of Service attack on the site.
My best finds: 1999-WAM:http://goccf.com/t/332161 1988-RDV-6:http://goccf.com/t/335954#2873459 1986-Off-center: http://goccf.com/t/335952
1999 WAM #2:http://goccf.com/t/338710&whichpage=1
1981 Double Struck In Collar: http://goccf.com/t/350199&whichpage=1
ANA id: 3194067
My Type Set: http://goccf.com/t/359443&whichpage=1
If you want to buy something or sell something or just talk, shoot me a PM!
Pillar of the Community
Learn More...
United States
3322 Posts
 Posted 12/01/2019  9:52 pm  Show Profile   Bookmark this reply Add BStrauss3 to your friends list Get a Link to this Reply
From their home page: "Auctions have been extended by 20 minutes due to a internet service provider outage affecting many users within the U.S."
-----Burton
45 year / Life ANA member (joined 12/1/1973)
Life member: Numismatics International, CONECA
Member: TNA, FtWCC, NETCC
Owned by four cats and a wife of 35 years (joined 1983)
Bedrock of the Community
United States
12771 Posts
 Posted 12/01/2019  10:17 pm  Show Profile   Bookmark this reply Add basebal21 to your friends list Get a Link to this Reply
Oh wow. I'm so happy I don't have anything ending tonight. Time to go hunting for deals lol
Fire A.J. Preller
Bedrock of the Community
Australia
16076 Posts
 Posted 12/02/2019  01:23 am  Show Profile   Bookmark this reply Add sel_69l to your friends list Get a Link to this Reply
I am glad you got it to load.

This sort of news always makes me a little nervous, such that my computer could inadvertantly download a 'nasty' into the software.

That is why I avoid digital payments, and only use bank protected security software, that is continuously maintained on a 24/7 basis.
Great Collections Representative
United States
22 Posts
 Posted 12/02/2019  06:40 am  Show Profile   Bookmark this reply Add greatcollections to your friends list Get a Link to this Reply
Two weeks in a row? We had zero issues with our site last week. Last night for a few minutes, our internet service provider had a connectivity issue. It caused our website security software to confirm all users are human, which takes about 10 seconds and ensures that there's no spiders needlessly accessing our website while auctions are ending. We pay a fortune for this software and it's the first time it was used on our production website. Out of an abundance of caution, we extended all auctions at that time by 20-25 minutes.

If you're ever having issues, please call our office at 1-800-442-6467 or shoot me an e-mail at ian@greatcollections.com. We monitor messages even when we're not at the office on Sundays.

- Ian
Great Collections Representative
United States
22 Posts
 Posted 12/02/2019  06:43 am  Show Profile   Bookmark this reply Add greatcollections to your friends list Get a Link to this Reply
Just wanted to respond about this.

> That is why I avoid digital payments, and only use bank protected security software, that is continuously maintained on a 24/7 basis.

We do not store any client payment data electronically - for your protection and ours.

Regards,

- Ian
Bedrock of the Community
Australia
16076 Posts
 Posted 12/02/2019  6:06 pm  Show Profile   Bookmark this reply Add sel_69l to your friends list Get a Link to this Reply
My problem is that there could be a third party data miner in my software of which I am unaware, and had unknowingly loaded, despite security precautions taken.
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