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Anyone Ever Had An Auction House Send Your Item To The Wrong Address

 
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Author Previous TopicReplies: 12 / Views: 827Next Topic  
Pillar of the Community

Canada
1089 Posts
 Posted 09/14/2020  7:33 pm Show Profile   Bookmark this topic Add purelywasted to your friends list Get a Link to this Message
A first time for me, but wondering if it has happened to anyone else?

I won a lot in early august with one of the big auction houses, after not receiving the item, I emailed to ask about it and they sent me a tracking number that showed it was delivered to someone in another city.

They are currently "investigating" (whatever that means), hopefully I will actually get the coins. But who knows...

It was about $900 CAD, so enough for them to investigate and be interested in finding them.
Pillar of the Community
Canada
4616 Posts
 Posted 09/14/2020  7:36 pm  Show Profile   Bookmark this reply Add john100 to your friends list Get a Link to this Reply
They didn't send you a tracking #, I guess they charged you shipping and insurance.
Bedrock of the Community
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United States
51985 Posts
 Posted 09/14/2020  7:43 pm  Show Profile   Bookmark this reply Add Coinfrog to your friends list Get a Link to this Reply
Assume insurance was included in the final bill? If this is a fact, then it's hardly an issue to tell us which "big auction house" it is and how the problem is finally resolved.
Edited by Coinfrog
09/14/2020 7:46 pm
Pillar of the Community
Canada
1089 Posts
 Posted 09/14/2020  7:54 pm  Show Profile   Bookmark this reply Add purelywasted to your friends list Get a Link to this Reply
Package was insured, not concerned with them doing the right thing, but curious if others have had similar experiences?

I'll withhold name until resolved.
Pillar of the Community
United States
982 Posts
 Posted 09/14/2020  8:21 pm  Show Profile   Bookmark this reply Add bosox to your friends list Get a Link to this Reply
I had one get lost a few years ago. Worth about $4K. The auction house reimbursed me, but not until they got paid by their insurance company. Took six months.
Pillar of the Community
Canada
3539 Posts
 Posted 09/14/2020  9:15 pm  Show Profile   Check Pacificoin's eBay Listings Bookmark this reply Add Pacificoin to your friends list Get a Link to this Reply
Nightmare happened to me last year .
16 K USD lot , thank God I have a very honest neighbour!
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Canada
9366 Posts
 Posted 09/15/2020  11:32 pm  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply
Happened to a friend of mine very recently. Canada Post would not acknowledge that they messed up, and accused my friend of lying, since their system showed it was "delivered". The auction house handled it quickly and professionally, and refunded my friend very quickly - that said, it was only an item worth about $400.
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

My eBay store
Pillar of the Community
Canada
1089 Posts
 Posted 09/17/2020  12:00 am  Show Profile   Bookmark this reply Add purelywasted to your friends list Get a Link to this Reply
@bosox - that is quite the wait. Not sure if I will be happy waiting that long.

@pacific - wow, that was a close one, can't imagine the fight something like that would be, especially during covid where we are not even signing for most packages.

@spp - at least mine says delivered to someone in Los Angeles, not much usps can say there given that I am in burnaby, I am assuming they mixed a label/lot somewhere along the way. But who knows...
Valued Member
Canada
428 Posts
 Posted 09/17/2020  05:31 am  Show Profile   Bookmark this reply Add Silver101 to your friends list Get a Link to this Reply
A small ebay purchase on one occasion.... package went to a street with the same name as my own but in Saskatchewan instead of Ontario. Dealer (known quantity on ebay) was very apologetic and refunded everything. *** Edited by Staff | The bad word filter is in place for a reason. Bypassing the filter and making the intended word obvious anyway is completely unacceptable. *** happens.... Though this was a ~$500 purchase....
Pillar of the Community
Canada
1089 Posts
 Posted 10/08/2020  02:04 am  Show Profile   Bookmark this reply Add purelywasted to your friends list Get a Link to this Reply
Thanks to everyone for sharing your experience.

Oddly enough, the package just showed up the other day. They had put two tracking numbers with two different addresses and had no record of the second tracking number (with my address), thankfully the custom disclosure form had my address and the correct tracking number. In the end, all is well.

The manager said it was a first in her time there.
Valued Member
United States
381 Posts
 Posted 10/08/2020  8:26 pm  Show Profile   Bookmark this reply Add Lionel90 to your friends list Get a Link to this Reply
I bought a small batch of coins (several items) in one auction. I ended up receiving Someone else's order. I called the company with the lot numbers and they sent me a pre-paid fed ex envelope with the correct address. I sent those coins out to the buyer and in a week I received my coins.
Valued Member
Canada
405 Posts
 Posted 10/19/2020  4:01 pm  Show Profile   Bookmark this reply Add doctorman1941 to your friends list Get a Link to this Reply
I received a package and it was not coins and it had the same house number as mine but it was up the road about 1 mile only it was highway not a street. I delivered the parcel when I was passing there house going to Sydney. They would probably do the same for me I hope.
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Canada
9366 Posts
 Posted 10/19/2020  8:22 pm  Show Profile   Check SPP-Ottawa's eBay Listings Bookmark this reply Add SPP-Ottawa to your friends list Get a Link to this Reply
I like your optimism doctorman1941... for that side of the island!!

(By the way, I grew up in Margaree Valley...)
"Discovery follows discovery, each both raising and answering questions, each ending a long search, and each providing the new instruments for a new search." -- J. Robert Oppenheimer

Content of this post is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. See: http://creativecommons.org/licenses...0/deed.en_US

My eBay store
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