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Ebay Buyer Won't Pay-What To Do?

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Pillar of the Community
hesgut's Avatar
1028 Posts
 Posted 11/26/2011  4:03 pm  Show Profile   Bookmark this reply Add hesgut to your friends list Get a Link to this Reply

Quote:
with no possibility of sellers leaving negatives, this non-payment thing has increased 400% in 2 years


So true.


I still have yet to hear a sound reasoning for why buyers can only receive positive feedback in ebay's change of policy. It makes no logical or practical sense what so ever to me. I saw no abuse of the system.

I do see abuse and feedback blackmail towards sellers of course. I've said it before and I'll say it again..there are many more terrible buyers on that site than sellers and the system is heavily favored towards buyers in every way.

Now if only somebody would actually look at my eCrater listings *snarl*, maybe my ebay protest would be successful.

Valued Member
akane17's Avatar
United States
404 Posts
 Posted 11/28/2011  3:26 pm  Show Profile   Bookmark this reply Add akane17 to your friends list Get a Link to this Reply
More and more buyers are aware that ebay favors them in almost all disputes, so they've began to abuse it. And ebay knows sellers aren't going to leave their site, because there are basically no others, they'll keep catering to the buyers.
Valued Member
Larryh86GT's Avatar
United States
326 Posts
 Posted 11/28/2011  3:31 pm  Show Profile   Bookmark this reply Add Larryh86GT to your friends list Get a Link to this Reply

Quote:
with no possibility of sellers leaving negatives, this non-payment thing has increased 400% in 2 years


Would it be wrong to leave positive feedback such as: Great bidder - just doesn't pay.

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hesgut's Avatar
1028 Posts
 Posted 11/28/2011  4:52 pm  Show Profile   Bookmark this reply Add hesgut to your friends list Get a Link to this Reply
no, it would be very fitting to leave that as feedback, but it wouldn't make much of a difference. I know I've never ever looked at a buyer's feedback unless I was involved in some sort of dispute. At that point it was too late as a warning. I probably wouldn't give them the extra point and just not leave any at all.
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Freedom's Avatar
United States
526 Posts
 Posted 12/01/2011  11:49 am  Show Profile   Bookmark this reply Add Freedom to your friends list Get a Link to this Reply
One issue for me was that I had won an auction on a Sunday evening. That evening I became sicker than the proverbial dog. I was flat on my back for the better part of seven days with the flu. I actually had to have an IV at the hospital to re-hydrate me. Well after day 8 I started feeling better and fired up my laptop from the bed. There were three messages from the seller that I had purchased a coin from. First one was real nasty about me not paying
on time and that he would leave negative feedback, second said that he reviewed my feedback and found that I always pay after the auction ended and would wait a few more days.
The third one asked anybody that was reading the message if I was still alive <I chuckled on that one>, I responded back that I had been sick and apologized and had just paid
for the auction. He completely understoon and we have since made many many deals on E-Bay. A little patients goes along ways sometimes.
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elkslayer132's Avatar
Canada
981 Posts
 Posted 12/01/2011  5:10 pm  Show Profile   Bookmark this reply Add elkslayer132 to your friends list Get a Link to this Reply
I ask that items are paid for within 3 days of listing ending and after 7 days if it is still not paid for I write a note to tell them that unpaid item claim will be started. If buyer contacts me and asks for extra time to pay I always allow for more time that is no problem at least they are communicating with me. 99.5 percent of time coins are paid for within 3 days only had to file 2 claims so far since opening my store and those people would not even answer e-mails from me.
Pillar of the Community
hesgut's Avatar
1028 Posts
 Posted 12/01/2011  6:25 pm  Show Profile   Bookmark this reply Add hesgut to your friends list Get a Link to this Reply

Quote:
The third one asked anybody that was reading the message if I was still alive <I chuckled on that one>, I responded back that I had been sick and apologized and had just paid


As I mentioned once earlier, I had a buyer who won an auction and apparently died the very next day before paying. A slightly sobbing relative told me this over the phone and I believe it to be true. So, it might not be as off the wall as you'd think.
Valued Member
Piffin's Avatar
United States
299 Posts
 Posted 12/12/2011  06:20 am  Show Profile   Bookmark this reply Add Piffin to your friends list Get a Link to this Reply
I have never sold anything onn the Bay but have bought over 12K of stuff, mostly coins there, so my comments are from the buyer POV.

When I first started, I was on a dial-up connection that often got dropped, so going through the loops to pay via paypal was a challenge. I am also more of an early AM person, so I generaly do my paying before the sun comes up. The dial up connections were cleaner then.
And since I often go to bed early, auctions end and I win bids while I sleep. Sometimes I forget about bids being placed and can go 2-3 days without checking emails, or might be traveling in places where I have no connection.

I don't think I have ever gone more than 4 days without paying, but did get a reminder once at 4 days for an item. I had been very busy and forgot about it and was thankful for the reminder and paid right away with an apology to the seller.

From conversations with other buyers, I think some of them go on a bidding spree while under the influence and then have to decide later whether to renege or pay up.
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trout1105's Avatar
Australia
7096 Posts
 Posted 12/14/2011  9:58 pm  Show Profile   Bookmark this reply Add trout1105 to your friends list Get a Link to this Reply
If they don't pay give then 7 days and tell them you are relisting the item.
If they don't email back within 24hrs I do just that and put the buyer on my blocked bidders list, That way they are unable to mess you around in future.
I don't bother with opening a case with ebay, It is a pain in the butt and quite frankly I realy couldn't be bothered with the process.
Unpaid bids are verry rare and seldome happen to me so I don't find it a real issue.
Valued Member
satxwd's Avatar
United States
321 Posts
 Posted 12/16/2011  2:29 pm  Show Profile   Bookmark this reply Add satxwd to your friends list Get a Link to this Reply
Report them to ebay and slam them on the feedback!
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