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I Asked The Seller A Question About This 1/2 Cent, And....

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ArrowsAndRays's Avatar
United States
1657 Posts
 Posted 04/04/2012  7:09 pm Show Profile   Bookmark this topic Add ArrowsAndRays to your friends list Get a Link to this Message Number of Subscribers
http://cgi.ebay.com/ws/eBayISAPI.dl...110853049504

The obverse and reverse pics of this "SOLID DARK BROWN IN COLOR" 1835 Half Cent are different colors. I figured one must be the real color and sent him a question, he answered 'the obv.' for the actual color. So I tried to place a bid - and he's blocked me from bidding!
I was polite, have 100% feedback, and wasn't expecting that response!



Quote:
Seller not accepting your bid * Unfortunately, the seller cannot accept your bid on this item.
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rachums107's Avatar
United States
3345 Posts
 Posted 04/04/2012  8:21 pm  Show Profile   Bookmark this reply Add rachums107 to your friends list Get a Link to this Reply
well it kinda looks like the obv and rev are different, because they are taken on backgrounds of different colors. But that may just be the light.
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southsav's Avatar
2224 Posts
 Posted 04/04/2012  8:29 pm  Show Profile   Bookmark this reply Add southsav to your friends list Get a Link to this Reply
I understand your pain and your question sounds reasonable. I was blocked once by a different seller after also asking a simple/honest/reasonable question.

Save him as a seller and make a note to yourself about your experience and move on.

Happy Hunting!
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ArrowsAndRays's Avatar
United States
1657 Posts
 Posted 04/04/2012  8:35 pm  Show Profile   Bookmark this reply Add ArrowsAndRays to your friends list Get a Link to this Reply

Quote:
well it kinda looks like the obv and rev are different, because they are taken on backgrounds of different colors. But that may just be the light.


Yeah, it's just poor pics. One was color adjusted, one wasn't, so neither matches his "SOLID DARK BROWN IN COLOR".
I'm really crushed he doesn't want my money!
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westcoin's Avatar
United States
9792 Posts
 Posted 04/04/2012  9:10 pm  Show Profile   Bookmark this reply Add westcoin to your friends list Get a Link to this Reply
I think the background is the same in both photos, one is just really out of whack. The background color obv could be matched to the reverse in Photoshop and I'll bet the coin is closer to what it really looks like. I don't see any issues beyond a cleaning on this piece. The seller is just a jerk, and blocked you because he figured a sale to you might be returned. I've only blocked a couple in almost 2 decades at ebay, granted I don't sell all that much, but sheese, guy is probably more trouble than the coin is worth.
"Buy the Book Before You Buy the Coin" - Aaron R. Feldman - "And read it" - Me 2013!
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Sap's Avatar
Australia
16830 Posts
 Posted 04/04/2012  10:29 pm  Show Profile   Bookmark this reply Add Sap to your friends list Get a Link to this Reply
Some sellers take the attitude that their time is infinitely more valuable than anyone else's. Anyone who asks questions is ipso facto therefore and by definition a time-waster and a trouble-maker.

There's no appeal against being blocked other than raising the issue with the seller, and attempting to raise the issue with a seller with this attitude will just confirm in their mind that you're a time-wastin' troublemaker. Just move on and buy coins from people that (a) aren't so paranoid and (b) can photograph coins properly or otherwise post listings that don't need to be questioned.
Don't say "infinitely" when you mean "very"; otherwise, you'll have no word left when you want to talk about something really infinite. - C. S. Lewis
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sel_69l's Avatar
Australia
21788 Posts
 Posted 04/05/2012  02:58 am  Show Profile   Bookmark this reply Add sel_69l to your friends list Get a Link to this Reply
Although the seller may have 100% feedback, blocking your bid without explanation would make me suspicious anyway.

Two way street, Blocked in BOTH directions!
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EricN's Avatar
United States
21 Posts
 Posted 04/05/2012  1:41 pm  Show Profile   Bookmark this reply Add EricN to your friends list Get a Link to this Reply
As someone who works for a company that sells coins on ebay, I can answer your question. In the current ebay atmosphere, buyers have huge power over sellers in their ability to leave DSRs and feedback. Yet sellers cannot leave negative feedback for buyers as they used to be able to do.

It is extremely difficult to maintain a "top seller" status, which means 20% discount on fees. For many sellers, that 20% is a significant percentage of their profit. It's hard to please 100% of the people all of the time. Even if you are honest and try your best, there is always someone who is going to find something wrong or have a misunderstanding, or accuse you of something.

All you need is more than 2 low DSRs (1 or 2 rating) in a category within a 3 month period, and you lose your top seller status.

People who ask questions tend to do so because they are a bit more picky about their purchases. It's not always the case, but often times it is. So many sellers will automatically block anyone who asks anything that indicates they may be picky. If they are picky about their coins, they may also be picky about how fast it gets to them, or how accurately they feel you described the coin, or how well they feel it was packaged (all things that are opinion-based). If the post office messes up and takes 6 days to deliver the package, they could give you a bad DSR even though you shipped 5 hours after receiving payment (this has happened to our company before quite a few times).

It may not be fair, but you are being stereotyped based on the question you asked, and the seller simply feels he would rather not deal with potential problems of someone who is picky.
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ExoGuy's Avatar
United States
4416 Posts
 Posted 04/05/2012  2:43 pm  Show Profile   Bookmark this reply Add ExoGuy to your friends list Get a Link to this Reply
I had a similar experience with another seller. I just wrote to ebay, asking them if/how I might block this seller AND the one who blocked me from appearing in my searches. I anticipate no reply but wil post it if one is received.

Another thought is why not post a listing of such arrogant sellers on CCF? I would personally boycott such sellers.
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paleoguy45's Avatar
United States
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 Posted 04/05/2012  2:44 pm  Show Profile   Bookmark this reply Add paleoguy45 to your friends list Get a Link to this Reply
with EricN on this one. I have quite a few "blocked" bidders mainly from non-payment, spoken/unspoken threats related to feedback, etc.; however logical questions are welcomed. It's tough being a seller given current guidelines/restrictions and it's going to get much worse 1 July. Maintaining a "Top Notch Seller" post June (and have a 20% fee reduction) will sorta be like standing on your head and gargling peanut butter.
Edited by paleoguy45
04/05/2012 2:45 pm
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smokeriderdon's Avatar
United States
3755 Posts
 Posted 04/05/2012  11:28 pm  Show Profile   Bookmark this reply Add smokeriderdon to your friends list Get a Link to this Reply
Wehad top seller status and lost it over having tracking info posted. We were not using the postage from ebay on everything, so didnt have tracking to use. Stupid.

I actually looked at the requirements. Pffffttttt. And its going to be even harder?

Everyone here is so ready to jump down sellers throats if they dont do things the way they like and this is the result. Create a black list because you think a seller is arrogant? Really? How McCarthy can you get? Notions like that are exactly why sellers are quick to do things like that.

As Eric points out, I as a seller can do NOTHING when I jacked around by a buyer. I can not affect their rating at all. My ONLY option is to block someone. And if I get an idea that a buyer is going to cause m issues, I might be inclined to do a premptive blocking too.
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vermontensium's Avatar
United States
16679 Posts
 Posted 04/06/2012  12:54 am  Show Profile   Check vermontensium's eBay Listings Check vermontensium's eCrater Listings Bookmark this reply Add vermontensium to your friends list Get a Link to this Reply
I found a coin on ebay that I really liked and when I tried to place a bid, it said the same thing...blocked from bidding. I tried to email the seller as I don't ever remember dealing with this particular seller, and ebay would not let me do anything as far as a contact for this seller.
I blocked HIM, and moved on. There are plenty of fish in the sea (sellers ;)
swcoin.ecrater.com
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upstate's Avatar
United States
3283 Posts
 Posted 04/06/2012  07:52 am  Show Profile   Bookmark this reply Add upstate to your friends list Get a Link to this Reply
I think it is completely appropriate to ask a question that might give us more confidence in a purchase,
especially about color. I've seen lime green IHC's that were nice natural brown when I received them.
Sellers that block buyers that are that close to making a purchase are poor businessmen, destine to fail.
But I suppose that is what ebay is all about sometimes, a anonymous free for all
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ExoGuy's Avatar
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 Posted 04/06/2012  12:44 pm  Show Profile   Bookmark this reply Add ExoGuy to your friends list Get a Link to this Reply

Quote:
Everyone here is so ready to jump down sellers throats if they dont do things the way they like and this is the result. Create a black list because you think a seller is arrogant? Really? How McCarthy can you get? Notions like that are exactly why sellers are quick to do things like that.


In this particular thread, it was the seller who, in effect, blacklisted a potential buyer for asking a question. Is that McCarthyism? People boycott businesses for all sorts of reasons. But, businesses boycotting people? Shades of civil rights is my take on this scenario. My simple point is that buyers deserve the same rights as sellers ...

IMHO, the best way to combat problem sellers is to network with other buyers as we are free to do here on the CCF. ebay has effectively shut down the previously enjoyed networking of buyers. Some sellers fail to post buyers' "telling questions" that have potential to minimize the value of their offering; this, whether it be purposeful, careless or laziness. In this particular case, not only was the question ignored, but an opposing action, McCarthy-like, was taken against the poser of the question.

My position is NOT that of buyer vs. seller. I've long gone out of my way to help and applaud the the efforts of honorable, caring sellers. Fortunately, the good sellers are in the majority. It's only by weeding out the bad sellers and bad buyers (not those buyers who ask questions), that ebay will work for the greater good. Amen ...
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EricN's Avatar
United States
21 Posts
 Posted 04/06/2012  7:02 pm  Show Profile   Bookmark this reply Add EricN to your friends list Get a Link to this Reply
I'd say that unless you have been a regular seller on ebay and have tried to make a living by doing that, this subject is not something you can really understand. I'll give an example of what typically happens.

I have a friend who sells on ebay (not coins, but still relevant to this discussion), and he carries several different products which require different size packaging. He makes a very small profit on each item, so he makes a living through volume selling about 30-40 items per day. He clearly states in his auctions that he cannot combine shipping, and explains the reason for this.

So he receives an email from a potential buyer asking if he can combine shipping charges if the buyer purchases 5 different items. He writes back and explains that he cannot since each product requires different packaging. Buyer goes ahead and buys all 5 products, and then proceeds to leave 5 low DSRs for shipping charge. My friend loses his top seller status, and saw his income reduced by 60% for the following 90 days.

My friend now says it was his mistake for not blocking the seller after he asked that question which was basically a complaint disguised as a question. He now never makes that mistake.
Valued Member
United States
259 Posts
 Posted 04/06/2012  7:29 pm  Show Profile   Bookmark this reply Add chasinva69 to your friends list Get a Link to this Reply
I understand EricN's point about a business not wanting to deal with picky customers. That makes sense, as they often are not worth the trouble. However, that was not a picky question; rather, it was a perfectly legitimate one given the pictures. A seller who blocks someone after asking a legitimate question isn't somebody I would do business with. Based on the pictures and his response to the question, I wouldn't trust the guy. Thanks for letting us know about this.
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