Proxibid Purgatory - Coin Community Forum

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Author	Replies: 2 / Views: 1,988
CoinsKelly Pillar of the Community United States 3453 Posts	Posted 05/09/2012 1:40 pm I have heard how sellers have gotten hosed again and again in ebay - they may want to check out Proxibid. I won a non-coin item the last week of March. The auction company waited until the first week of April to charge my card, which expired at the end of March. I should have been more on top of things. I received an e-mail indicating they could not charge the card and updated my card. I responded to let them know on April 19 that is was updated, apologized for the mix up and thanked them for their patience. Today, I got an e-mail from Proxibid telling me my account was in danger of being restricted because the auction house submitted a complaint against me! I called Proxibid, told them I had done what he had asked and they said the auction house would need to run the card. I forwarded my previous e-mail to the auction house, copying the Dispute Resolution Proxibid e-mail address asking if there was a problem because I thought this had been taken care of. The next e-mail was from Proxibid stating my account is restricted. I replied with a WTH, but nicely, and told them it was unfair that I was being dinged because of a dingbat (well, I was nicer than that). They replied that they would call the auction house. I finally received an e-mail from the auction house stating that they tried to run the card April 19 and it would not go through - but it did to through this morning so all is good. They did apologize for not contacting me when they ran the card and it was declined. I personally don't think they did run it in April. Sure, my account is restricted, all is good. Proxibid is definitely pro-seller! Me thinks this would not have happened if it were a coin auction house - coin dudes and dudettes are cool. Report this Post to the Staff

Tim Stroud Pillar of the Community United States 2661 Posts	Posted 05/09/2012 7:08 pm I was doing the Proxibid thing there for a while a year or so ago myself, but after several bad buying experiences and buyers premiums of up to 20% I called it quits. I had a bid in on a butter churn for $45 on one auction and the final selling price was $45. Guess what, I did not win the bid . I contacted the auctioneer and was told that in house bids take priority over absentee bids, that is why I lost. No where did it say that under the "Conditions" listed for that auction. That was the last straw and I have not logged on since. Edited by Tim Stroud 05/09/2012 7:08 pm Report this Post to the Staff
pls Rest in Peace United States 1729 Posts	Posted 05/09/2012 10:42 pm I've had good luck with several auction houses via Proxibid, although you're right - the premiums can get right up there. Even had a $25 coin mailed to me in error by one auctioneer, who told me to keep it for my trouble, but I informed him that wasn't the way I roll and sent it back, insured. Report this Post to the Staff
	Replies: 2 / Views: 1,988

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