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Ebay 1 Day Handling Requirement - Questions

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weerdsteev's Avatar
United States
1291 Posts
 Posted 05/10/2012  09:35 am Show Profile   Bookmark this topic Add weerdsteev to your friends list Get a Link to this Message Number of Subscribers
On June 1st ebay is changing some of the requirements for those who wish to retain their Top Rated Seller rating. One of those requirements is to ship the day after receiving payment.

I always set my listings up so that they finish on Saturday night. So if a buyer pays me by PayPal right after the listing ends, does this mean I'm expected to ship on Sunday - or is ebay smart enough to understand that the U.S. Postal Service doesn't work that day? I'd sure hate to get penalized just because I choose to end my listings on Saturday.

Also - what if someone pays me at 11:15 PM on a Tuesday when I'm already in bed. Do I have to ship on Wednesday? Right now, I don't even bother reading emails until I get home from work at around 6:00 PM. In order to conform to ebay's new standards do I have to change my routine and make sure I check my emails before I go to work?

Seems a little onerous to me... Thoughts or opinions?
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mmorgan22's Avatar
United States
570 Posts
 Posted 05/10/2012  10:51 am  Show Profile   Bookmark this reply Add mmorgan22 to your friends list Get a Link to this Reply
This is what ebay says under the 2012 Spring Seller Update:

Quote:
How do you measure "one business day"? How long will I have to upload tracking?
After a buyer has paid for an item, you will have until 11:59:59 pm Pacific Time the following business day to upload tracking. Weekends and holidays are not counted as business days.

Here is the link to that page:
http://pages.ebay.com/sellerinforma...ate.html#faq

My guess would be that that if your auctions end on Saturday, and they pay on Saturday, then you have until the end of the next business day (Monday at 11:59PM) to print a shipping label.
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weerdsteev's Avatar
United States
1291 Posts
 Posted 05/10/2012  11:03 am  Show Profile   Bookmark this reply Add weerdsteev to your friends list Get a Link to this Reply
Cool. That'll work! Thanks for posting the info!
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mmorgan22's Avatar
United States
570 Posts
 Posted 05/10/2012  1:12 pm  Show Profile   Bookmark this reply Add mmorgan22 to your friends list Get a Link to this Reply
No problem.
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basebal21's Avatar
13014 Posts
 Posted 05/10/2012  8:40 pm  Show Profile   Bookmark this reply Add basebal21 to your friends list Get a Link to this Reply
Personally I would drop by the post office and ship them on sunday to make sure. Its much easier to lose a TS rating than to keep it.

Or use the ebay shipping labels that automatically upload the tracking. As long as theres a tracking number provided the next day you could mail it out monday and not have to worry about it
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SsuperDdave's Avatar
United States
23522 Posts
 Posted 05/10/2012  11:04 pm  Show Profile   Bookmark this reply Add SsuperDdave to your friends list Get a Link to this Reply
Post Offices are open on Sunday where you live? Heck, our lobby isn't even open on Sunday.
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basebal21's Avatar
13014 Posts
 Posted 05/11/2012  12:59 am  Show Profile   Bookmark this reply Add basebal21 to your friends list Get a Link to this Reply
The post office workers arent there, but yea the lobby is open for the people with the mail boxes and theres an automated machine where we can print labels to ship and drop off packages to go out first thing on monday.
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NYBrian84's Avatar
United States
279 Posts
 Posted 05/12/2012  4:28 pm  Show Profile   Bookmark this reply Add NYBrian84 to your friends list Get a Link to this Reply
Just so everyone knows, they require that TRACKING information be uploaded within 24 hours (on business days). That doesn't mean it has to be shipped by then. To me, there is a difference. I have two ebay accounts, and one I'm a top rated seller on. The other, I'll get there with time. On my other one, I just print the shipping labels from Friday after 5PM to Sunday (to be safe), then drop them off on Monday. There has been no issue so far, and I'm at 100% tracking uploaded. In theory (although I wouldn't try it) you could print out shipping labels all week, then just ship them out Friday, and still be within ebay's requirements. The customers wouldn't be happy, but I'm just explaining what you COULD do.
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