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E-Mailed A Seller About His Shipping Charges

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Susanlynn9's Avatar
United States
5877 Posts
 Posted 05/29/2005  10:38 pm  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
The 2.9% that Paypal charges should not be something you pay, as a buyer. Those are fees that the seller (or recipient of the money) is responsible for. That amount is deducted from the final amount received by the seller, not added into the payment by the buyer.
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ageka's Avatar
Belgium
2078 Posts
 Posted 05/30/2005  08:54 am  Show Profile   Bookmark this reply Add ageka to your friends list Get a Link to this Reply
Example this guys says he prefers paypal
Hidden in small text for international bidders
PayPal (+3% for fee )

Another surprise is surely the shipping cost outside of europe
which insured will be something like 35 euro
The cost mentioned in the text 7.5 E is for uninsured shipping

http://cgi.ebay.de/ws/eBayISAPI.dll...7773125&rd=1
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 05/30/2005  10:57 am  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
He's within the rules to charge the fee. It is only on the US site that this is not allowed.
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TheForce's Avatar
United States
4870 Posts
 Posted 05/30/2005  11:25 am  Show Profile   Bookmark this reply Add TheForce to your friends list Get a Link to this Reply
This is from the ebay site.

Excessive Shipping & Handling

ebay encourages sellers to clearly describe the item and terms of shipping and delivery in their listings to avoid possible confusion.

A shipping and handling fee can cover the seller's reasonable costs for mailing, packaging and handling the item. However, shipping and handling fees may not be listed as a percentage of the final sale price.

i.e. Postage of $5.00 is unreasonable when only a 37 cent stamped envelope is used.

When a bid is placed, the bidder is entering into an agreement with the seller to purchase the item, which most often means incurring reasonable shipping charges that may also include handling fees.

In the case of disagreements between buyers and sellers regarding shipping charges, ebay encourages the parties to try to work the matter out.

Violations of this policy may result in a range of actions, including:

Listing cancellation
Limits on account privileges
Account suspension

Why does ebay have this policy?

This policy reduces the potential for confusion among bidders about the full cost of an item. Listings that include excessive shipping and handling fees lead to a poor buying experience and un-level the playing field by putting sellers who charge reasonable shipping and handling charges at a disadvantage. These listings undermine the trust and legitimacy of eBay’s marketplace.
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Susanlynn9's Avatar
United States
5877 Posts
 Posted 05/30/2005  11:50 am  Show Profile   Bookmark this reply Add Susanlynn9 to your friends list Get a Link to this Reply
Unfortunately, this is yet another example of a rule that ebay rarely enforces (unless the s/h charges are so far out of line that my 11-year-old could see it). I reported a number of coin auctions that had shipping of $10-$25 for a single coin (insurance not included). ebay did nothing because they really don't have a clue how much it costs to ship a coin. The lack of knowledge there is truly amazing, and how can they enforce rules when they don't even understand them?
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ageka's Avatar
Belgium
2078 Posts
 Posted 05/30/2005  2:02 pm  Show Profile   Bookmark this reply Add ageka to your friends list Get a Link to this Reply
I agree that vendors do not have to ship for free
Everybody has to earn a living
But I nearly allways ask the shipping cost up front
I asked the price for to german ebay offers today
one answered with the correct formula 3.5 euro base plus 1 euro per 100 insured
The second stated 17 euro flat
Now up front you do not know whether the second is cheating because 17 is what DHL would ask and to ship cheap with the german mail you have seal the lettre using wax and put a signet ring in and some people refuse the hassle
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TheForce's Avatar
United States
4870 Posts
 Posted 06/08/2005  11:29 am  Show Profile   Bookmark this reply Add TheForce to your friends list Get a Link to this Reply
I saw a non-coin auction and had a Buy-It-Now price of one cent but the shipping was $5.65! Is that fee advoidence at its best?
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rggoodie's Avatar
United States
23531 Posts
 Posted 06/10/2005  08:13 am  Show Profile   Bookmark this reply Add rggoodie to your friends list Get a Link to this Reply
quote:
Originally posted by Susanlynn9

On ebay-US, it's against ebay rules to charge a premium for using Paypal, that's why it is presented as a "discount" if you pay by another method.

I am confused about the "buyer's premium" that you mention. Since I have never bought or sold anything through an ebay live auction, just the standard auctions, I have never had to deal with this.



It is quite common in Australia to have to pay "a premium" to use paypal, has cost me 4-10% for the joy of paypal.

Australia has a better banking system- you can make deposits through the banks. My bank allows it with no fees.
rggoodie
aka Richard
"catch em doing something right"
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