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 Replies: 15 / Views: 1,398 |
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Valued Member
United States
376 Posts |
So I've made a few orders from Provident Metals and I simply love the company. But, my most recent purchase in which I received today, I ordered a 1 oz YOTD Round, just to have one before 2k13, and its underweight. The ASE's I purchased along with it all weighed in around 1.002 to 1.004 ozts. And the YOTD weighed in at .997 ozt or 31 grams. Is this a big enough problem to email them? From my understand most companies and/or mints can't release rounds under 1 full ozt. But, that's just what I've read personally. Let me know what I should do if anything. Thanks Edited by colu41
08/25/2012 8:15 pm
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Pillar of the Community
United States
808 Posts |
I had a similar experience with a different bullion coin from another well respected dealer. I was later able to authenticate the coin so there was no problem, but initially I was very concerned.
I don't know what scale you're using. However, if you have access to a second and ideally more accurate scale, that would be my first step in assessing whether or not you've really got a problem coin. I would do this quickly since I believe Provident has a very brief return window. As long as you work within their policies, most bullion dealers are going to be more concerned with your satisfaction with your purchase than anything else. Just perform your due diligence to make sure the weight problem is real (to the best of your knowledge) before you give them a call.
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Pillar of the Community
United Kingdom
616 Posts |
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Valued Member
 United States
376 Posts |
1 oz rounds. Not fractionals. Most Minting companies have their own policies to not let any 1 oz rounds out the door that weigh ANYthing less than an oz.
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Pillar of the Community
United States
808 Posts |
@starbux - I think colu41 meant that mints can't sell coins that weigh less than their stated weight. And he's correct. In this case, that 1 troy ounce Year of the Dragon bullion round should never weigh less than the stated 1 ounce.
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Valued Member
United States
376 Posts |
And my scale is 100% not the problem. It is a very good American Weigh Scale. Weighs to 100th of a gram. And everyone of my 1 oz rounds and bars weigh in well over 1 ozt. This is the only round that has every weighed under. Thank you CoinWatch for clearing that up for me  Edited by colu41
08/25/2012 9:36 pm
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Bedrock of the Community
13014 Posts |
It could just be from wear. Australia usually makes good products if its the coin I'm thinking of, but this is also why some people just stick with ASEs.
If it really bothers you if you call them theyll exchange it for you. They never gave me any problems exchanging a couple ugly coins for new ones
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Valued Member
United States
376 Posts |
Well its a brand new coin. There's no wear so.
I'll just email them and wait for a response to see what they want to do.
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Pillar of the Community
United States
759 Posts |
Just to look at it a different way, you're looking at about a 9 cent shortage. If it bugs you and they'll pick up return shipping, then by all means, return it. If you have to pay return shipping, your effective cost goes up. Let us know how it goes. Good luck.
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Valued Member
United States
376 Posts |
If it becomes a big deal like me having to pay to ship it, I'm not going to bother. But I should get something since technically its sort of against their policies to sell it. But. Oh well
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Bedrock of the Community
13014 Posts |
You will have to pay to ship it from my experience. Technically they sold what that mint gave them. Its such a small amount its probably within their margin of error anyway or just how that batch came out. Very few people would have ever noticed and I doubt anyone would give you any grief about it if you sold it.
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Valued Member
United States
376 Posts |
Well it couldn't be within their margin for error because technically speaking, I didn't get what I payed for. But...oh well... I'll just melt it down and make some more of my own bars  |
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Pillar of the Community
United States
1903 Posts |
My guess would be that they certify their weight to two decimal places. If you do that you get 1.0 ozt.
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Pillar of the Community
United States
759 Posts |
Please let us know how they respond. Roller might have a point, but it would strange to me to certify fineness to three nines, but weight only to 2 decimal places. I would think it would be a significant issue to them given their ISO 9001 certification and their desire to avoid such info going viral in the PM community, but we'll see. Any chance you have a second scale to validate?
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Valued Member
United States
376 Posts |
I will get it weighed at my local CS tomorrow. And I will let you all know the outcome.
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Valued Member
United States
376 Posts |
So I got it weighed at my coin shop came up same at exactly 31 grams. 1/10 gram short. .997ozt. And Provident emailed me back and said that is within their margin so. Suppose I can deal with the 9 cent loss :-)
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Replies: 15 / Views: 1,398 |
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Posted 08/25/2012 8:14 pm
