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Ebay Sellers: How Do I Release Someone From A Winning Bid?

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SsuperDdave's Avatar
United States
23522 Posts
 Posted 04/04/2007  3:00 pm Show Profile   Bookmark this topic Add SsuperDdave to your friends list Get a Link to this Message Number of Subscribers
A buyer erroneously bid on, and won, one of my auctions. He contacted me about the mistake before the end of the auction, but won anyways, and I'm willing to release him from the obligation. Part of the reason is that I made a mistake in the auction title, listing the coin as San Francisco when it should have been Denver. The rest of the auction plainly described the coin as a Denver coin, it is a Condition Census example of a very significant 1921-D VAM, and the pictures, of course, left nothing to be guessed. However, I've no wish to file a NPB against the guy, knowing that my coin is very liquid.

What process will make that happen?

Just for a little thread humor, here is an email exchange between us. He's apparently a little impatient. For the record, I have not invoiced him for the auction.

From him:

quote:
I am still being billed for this coin as of April 4th. Leaving this billing on my account is unacceptable. Thank you.



My reply:

quote:
You've never sold anything on ebay, have you? One does not just wave one's hands and make all this go away. I have not invoiced you for this coin. I will not invoice you for this coin. The only way any damage can occur to your ebay record is if I initiate the complaint. I cannot make the record of your bid, and win, go away. Only ebay can do that. I am unsure of the process, so I am in correspondence with them to determine how it can be accomplished without damaging your reputation.

If you prefer, I will just file a Non-Paying Bidder complaint against you, and force you to choose between an NPB strike and a Negative Feedback, or paying the auction. That is well within my rights; an ebay bid is a binding contract. It is not subject to your failure to read the auction, view the discussion of the specific VAM which this coin is, see the excellent pics including the PCGS slab or note the disclaimer I posted concerning the title. That will take up much less of my time than accommodating your desires.

Your choice.
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scoutjim99's Avatar
United States
4589 Posts
 Posted 04/04/2007  3:36 pm  Show Profile   Bookmark this reply Add scoutjim99 to your friends list Get a Link to this Reply
OUCHH!!
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Joeyuk's Avatar
United States
383 Posts
 Posted 04/04/2007  3:38 pm  Show Profile   Bookmark this reply Add Joeyuk to your friends list Get a Link to this Reply
Sellers can file an Unpaid Item dispute with ebay for each of their items that are purchased but not paid for. ebay will issue a strike on the account of the buyer who does not honor their obligation to pay (unless the buyer and seller mutually agree not to complete the transaction).

The above was from the e-bay help page. You need to file an unpaid item dispute stating you both agree not to complete the transaction. This way you will get back your final value fees and he gets no strike.
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Tykimeister's Avatar
United States
882 Posts
 Posted 04/04/2007  4:22 pm  Show Profile   Bookmark this reply Add Tykimeister to your friends list Get a Link to this Reply
Tell him to just go through with the payment process (money order), immagine you got the money order, he immagines he got the coin, he leaved positive feedback, you leave positive feedback, problem solved. Or you could ask him to make a $5 payment to cover your losses in item listing fees. This is what I would do if he would cooperate.
Ty
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basicbob101's Avatar
United States
819 Posts
 Posted 04/04/2007  4:35 pm  Show Profile   Bookmark this reply Add basicbob101 to your friends list Get a Link to this Reply

good point Tykimeister,
but what if he/she is a real SOB, then he/she could claim to have never received the merchandise and since there is no way to prove a non existant shipment was shipped, you might be forced into giving a refund on something that was never paid for or facing the negative feedback, ebay sanctions etc. any way around that?
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ageka's Avatar
Belgium
2078 Posts
 Posted 04/04/2007  5:11 pm  Show Profile   Bookmark this reply Add ageka to your friends list Get a Link to this Reply
I have two accounts
one as a buyer
one as a seller

I do not appreciate some talk I get as a buyer
Of lately I have gotten very agressive

If a seller gets taken by accident by to cheap a price and refuses to sell suddenly it is not a contract anymore the first advice I get from ebay is to refuse delivery and to break the contract myself
Of course I refuse that
I thelephone the seller and tell him he got the choice between small claims court or delivering the goods
So far they all delivered the goods

If the description is wrong it is either a reduction in price or a negative
But I have to say I read and dissect every word and never bid on auctions where the title or description or photo are non consistent
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