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How Come My Order Doesn't Show Up On Cp Website

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Author Previous TopicReplies: 5 / Views: 1,228Next Topic  
Pillar of the Community
SA4H's Avatar
United States
2764 Posts
 Posted 02/15/2013  04:05 am Show Profile   Bookmark this topic Add SA4H to your friends list Get a Link to this Message Number of Subscribers
I created the account on CP then call in to order the dino 2, got the confirmation number. Now I just checked my account online and there are no record of my order.

This is my first time order/buy from CP. Have anyone have similar experience or have an explanation for this?

Thank you.
Valued Member
tedzh's Avatar
Canada
118 Posts
 Posted 02/15/2013  04:11 am  Show Profile   Bookmark this reply Add tedzh to your friends list Get a Link to this Reply
They created another account for you and you can't see online.
Valued Member
TJB17's Avatar
United States
492 Posts
 Posted 02/15/2013  06:28 am  Show Profile   Bookmark this reply Add TJB17 to your friends list Get a Link to this Reply
I created my first account also to buy the dino 2. I checked Wednesday and my order was there. See if you can contact them to check on the status. Did you get a confirmation of your order and save it somehow?
Pillar of the Community
SA4H's Avatar
United States
2764 Posts
 Posted 02/15/2013  1:12 pm  Show Profile   Bookmark this reply Add SA4H to your friends list Get a Link to this Reply
They gave me the confirmation number after processed my order (the whole process was over the phone).
I will have to call them and see what happened.

Thanks, guys.
Pillar of the Community
elkslayer132's Avatar
Canada
981 Posts
 Posted 02/15/2013  1:17 pm  Show Profile   Bookmark this reply Add elkslayer132 to your friends list Get a Link to this Reply
The one over the phone may have been for the CP philatelic society it does not show up on line but if you order from CP online it should show up.
Pillar of the Community
1007 Posts
 Posted 02/15/2013  1:21 pm  Show Profile   Bookmark this reply Add Rockdaddy to your friends list Get a Link to this Reply
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