Ebay Case Question

I don't think so, and I sure hope not because I have had to open more than 20 against un-paying buyers in the last 12 months.

Open arbitration cases rather than just give Non-paying Bidder strikes for non-payers? You guys must like stress. It works against the general seller system, too - you can set your selling account to automatically refuse bids from people who've gotten more than 1 NPB strike in the last 12 months, so pushing the issue does nothing to protect the next guy. An NPB relieves you of fees, as well.

I may be selling to a different demographic, but I've only had two non-paying bidders since 1999. Last year was fairly slow, though - I only had about $4000 in sales (zero non-payers).

I don't blame you for feeling that way; nonpayers are a pain in the butt. But an NPB Strike gets you there with a whole lot less hassle.

I agree. All NPB deserve a strike, if only to restrict further unpaid bids/purchases for other sellers.

I don't know if anyone else has noticed, but part of this problem stems from eBays own marketing settings.

After making a purchase ebay dispays several identical items to which have just been purchased. I am convinced some buyers see the same item cheaper, pull out of the sale, and then buy the cheaper option.

Wow. It's been so long since I've had to do one, I didn't realize they'd integrated it into the dispute process. Way back, it was just a seller action.

OK, Bassmaster, I was wrong with what I posted here earlier. You have to go through a dispute now to make a Strike stick. Let's just pretend I didn't say anything.

I make people use immediate payment with buy it now paypal only so they always pay. Opening cases doesn't look bad unless they give you bad feedback but whatcha gonna do.

I just had one ebay snafu with an antique pocket watch that the buyer returned, apparently polished, although he claims that he wiped off some "moisture". Anyway he stated originally that I did not describe the "dents" in the case and that he would be returning it for a refund. I would have had no problem with the return but it was not returned in the condition that I sent it in. I contacted ebay customer service and she said that if it was not in the condition that it was sent in to refuse the refund and the buyer will open a case. After the buyer opened the case and further elaborated on the "wiping off the moisture" I went ahead and gave a full refund...then he dinged me with a NEGATIVE FEEDBACK. Oh well, life goes on.