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 Replies: 13 / Views: 1,658 |
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Pillar of the Community
United States
3453 Posts |
I ran across a listing of a coin I REALLY want but am a little concerned about the reverse. The buyer does not have a 14 day return policy but ebay has vague wording regarding their protection. If I purchase this coin and it turns out to be authentic, will the ebay policy allow me to return it? |
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Pillar of the Community
United States
1795 Posts |
Good Luck on trying to get an answer for ebay. Have fun. |
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Bedrock of the Community
13014 Posts |
Seems like a grey area to me. ebay may side with you for the seller being lazy and not posting a reverse pic, but if its as advertised and you just arent crazy about it to me that wouldnt fall under the buyer protection but I dont know what their official policy is for that. If they were hiding damage that wasnt mentioned I would imagine they would side with you, generally speaking they give the buyer the benefit of the doubt |
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New Member
United States
47 Posts |
Yes unfortunately for sellers ebay sides with buyers 99% of the time which may be good for you. There is always risk though. I encourage you to ask the seller as many questions as you can ahead of time which will help your case later. |
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Pillar of the Community
United States
1130 Posts |
Just try asking them to post a picture of the reverse. If somebody asks me for extra pictures, I always provide them. Its worth a shot.
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Bedrock of the Community
United States
10982 Posts |
Quote:I ran across a listing of a coin I REALLY want but am a little concerned about the reverse. The buyer does not have a 14 day return policy but ebay has vague wording regarding their protection. If I purchase this coin and it turns out to be authentic, will the ebay policy allow me to return it? Not sure what you are asking? If the coin is NOT genuine you can return it regardless of any auction wording/policies. If it IS authentic and you want to return it, you could have problems. You could discuss this with the seller before buying and see what they say. |
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Moderator
 United States
23522 Posts |
You can only be sure of a return if you've a clear case for a SNAD (Significantly Not As Described) status for the coin. That's iffy of the images are poor, or the description generalized. If you can't communicate clearly with the seller about your concerns before purchasing, then you do not want this coin as badly as you think. There will be another. There always is.  |
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Pillar of the Community
 United States
3453 Posts |
I guess what I was trying to ask is if the listing is for an authentic coin (with no returns) and it turns out to not be authentic, would it be covered by ebay protection. However, SSomeOOne reminded me of something I preach freely: "There will always be another coin if you are not comfortable purchasing the one in front of you". And since we are not talking about a 1913 V nickel, I believe I will take that advice. Thanks everyone! |
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Moderator
United States
23522 Posts |
Quote:I guess what I was trying to ask is if the listing is for an authentic coin (with no returns) and it turns out to not be authentic, would it be covered by ebay protection. Absolutely. You can make that one stick 10 times out of 10, whether the seller knew it or not. |
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Pillar of the Community
United States
1536 Posts |
Just remember, the buyer's protection doesn't cover buyer's remorse. What is the issue with the reverse? I would resolve that before buying it. Buyer protection more has to do with not receiving your coin or the item was grossly not as described. Here are some situations I used it. I bought dimes mostly all face down listed as VG-VF. Turns out they were mostly Gs except two AGs, a VG, and a VG damaged. The seller afterward sent me tons of abusive and threatening messages and attacked my seller account and threatened not to refund my money. Another two situations I used ebay or Paypal protection had to do with bad pics that concealed the coins were either very harshly cleaned or restored dates and the seller failed to mention it. I recently filed a case over not receiving the coins at all. The seller stated "I am sorry I was not able to make you a happy customer. This same seller hasn't sent any of their coins, they have like 24 recent negative feedbacks. Edited by buddy16cat
05/22/2013 05:45 am
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New Member
United States
23 Posts |
How do you deal with the seller that states: "The coin returned to me is not the coin I sent" ? ebay Buyer Protection falls apart when this claim is made by the seller and the intial photos are not crystal clear. There must be unique distinguishing marks to identify the coin and that's not always present on AU or better coins. I learned this from my local coin dealer after discussing my intention to immediately send out a high priced raw coin I purchased on ebay. I have every belief it is genuine, but I'll be pins and needles now waiting on NGC to accept or reject my coin. |
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Pillar of the Community
United States
1536 Posts |
How much is this coin? Is it cheap and your taking a chance? In that case I would just accept what comes unless there is something significant it appears they are hiding, failed to mention something significant, or they just flat out lie in the description. Some of the things I have opened cases about are all coins are restored dates, all coins were really harshly cleaned with scrape marks across all of them, or the post office lost my package which they just did. In case of a counterfeit coin I would definitely think they would side with the buyer since counterfeits are not permitted on ebay. Edited by buddy16cat
06/02/2013 01:00 am
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Bedrock of the Community
United States
10982 Posts |
Quote:How do you deal with the seller that states: "The coin returned to me is not the coin I sent" ? ebay Buyer Protection falls apart when this claim is made by the seller and the intial photos are not crystal clear. There must be unique distinguishing marks to identify the coin and that's not always present on AU or better coins. I learned this from my local coin dealer after discussing my intention to immediately send out a high priced raw coin I purchased on ebay. I have every belief it is genuine, but I'll be pins and needles now waiting on NGC to accept or reject my coin. Believe me, ebay Buyer Protection will not fall apart. ebay will side with the buyer 99% of the time and PayPal will cover you the other 1% of the time. If you as the buyer return a coin and have appropriate proof of return receipt, you will get your money back. Period. If the seller claims you returned a different coin then stand your ground and your money will be forthcoming. As far as a coin that is counterfeit? You will always be able to return it to the seller for a refund. Quality of photos or analysis of exactly what was returned is of no consequence whatsoever. |
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Pillar of the Community
United States
3453 Posts |
The issue was it was a raw coin that I was pretty sure was authentic but not 100% sure. There was one area by the denticles that gave me pause. I decided not to go for it since it would have been a much higher priced purchase than we normally spend. While we most likely would have gotten our money back if it were authentic, I just could not pull the trigger on the chance we were that one case that did not get our money back.
Thanks for the good info!
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Replies: 13 / Views: 1,658 |
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Posted 05/21/2013 11:49 am
