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 Replies: 9 / Views: 2,007 |
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Valued Member
Canada
89 Posts |
I just received my bronze Allegory today from Canada Post, and I'm bummed. The coin has some specks on it. Granted, I've received and kept coins that had these minor blemishes before but I don't know what to do this time. The coin capsule is cracked at the edge. There's a noticeable brown dot on the coin that kind of bugs me. Above all that there's pretty noticeable scratches on it too. I've included pictures below. The brown dot is hard to capture. I've never returned coins to Canada Post Philatelic before, and wondering if anyone has and has advice to offer. Is it too much of a hassle? Do I have to pay for the return shipping?
I'm tired. My neighbour is blasting Starbucks music, and now I feel like an iced latte.    
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Pillar of the Community
Canada
1528 Posts |
Have you call them to ask? Do you live close to Canada Post that have the same coin for sale?
There may be other ways around it... Just saying...
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Valued Member
 Canada
89 Posts |
I haven't called yet. The invoice says I have 10 days for a refund or exchange so I thought I'd consult with you guys first.
I've called a few CPs in the area but none carry this coin 
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Pillar of the Community
Canada
1189 Posts |
@Sw3dish ch3f,
It is very simple. I did return my 2 defected dinosaur coins to CPP.
First you have to call and tell them you want to return coins for whatever reason.
They will file the return information on their system and give you the "Return Number".
Next, All you have to do is put the coin (of course will box and COA)back to the original parcel with a copy of your invoice. Sealed the parcel. Remember to write down the "Return Number" on the top or side of the Parcel.
Drop the parcel to your local post office and tell this is return parcel to CP.
That's all. You will your money back in 2 weeks.
Good Luck!
Edited by BiBo
06/25/2013 7:55 pm
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Valued Member
Canada
89 Posts |
Thanks BiBo, I was hoping it'll be that painless :) Cheers!
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Pillar of the Community
Canada
2984 Posts |
Do you have to pay the return postage?
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Pillar of the Community
Canada
789 Posts |
And is there any proof that I have sent a coin back? Like a tracking number?
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Valued Member
Canada
475 Posts |
Never a problem they will look after you!
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Pillar of the Community
Canada
2124 Posts |
Quote:
BiBo Posted - Yesterday 7:53 pm
It is very simple. I did return my 2 defected dinosaur coins to CPP.
What was the problem with the dinosaurs? |
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Valued Member
Canada
89 Posts |
I called CPP today. The rep took down my info and reasons for wanting to exchange the coin. He said someone will contact me and give me a return number. I just checked the CP website and I no longer see the bronze allegory anymore. I think I may be out of luck 
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Replies: 9 / Views: 2,007 |
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Posted 06/25/2013 7:04 pm
