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 Replies: 27 / Views: 3,644 |
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Pillar of the Community
United States
8904 Posts |
I bought this coin, graded AU-50 Details/Cleaned using these pictures:   This is the coin I got, after breaking it out of the ANACS slab:   IMO the coin was misrepresented in the pictures.  What does breaking the coin out of slab do to my chances of sending it back? Anyone have previous experience with this?  Edited by Moe145
12/21/2013 11:18 pm
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Moderator
 United States
23522 Posts |
I wish you well with it, but it's a Details/Cleaned coin to begin with so a SNAD claim might be difficult. After cracking it, impossible. The seller would have to be a saint to accept a return cracked out of the slab he sold it in.
Catching hairlines is not always easy in imagery. A slight variation in lighting can make them go away completely.
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Pillar of the Community
 United States
8904 Posts |
Quote:
The seller would have to be a saint to accept a return cracked out of the slab he sold it in. I get that. But, the pictures he posted CLEARLY did not show the problems this coin has. It CLEARLY is not the condition of the coin I agreed to buy. I also, unfortunately, realize you gamble when you buy a Details/Cleaned coin.  I'll keep all posted with any progress I may make. |
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Pillar of the Community
Canada
5417 Posts |
I don't think he will take it back but always worth a try.
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Rest in Peace
United States
10625 Posts |
Should have been harshly cleaned on the label from your photos Moe. Best of luck...
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Pillar of the Community
United States
1080 Posts |
Quote:
the pictures he posted CLEARLY did not show the problems this coin has. It CLEARLY is not the condition of the coin I agreed to buy. It sounds like you are saying the seller intentionally lit/photographed the coin to hide the hairlines. If that was the case, and the hairlines were that obvious, why didn't you notice them before you cracked the slab? I think I see your point and understand what your saying, but I think the situation would have been less complicated if you had caught the issue before cracking the coin out. |
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Bedrock of the Community
13014 Posts |
If he sends coins in a lot you may have better luck getting a partial refund if you offer to eat the cost of having it regraded. No offense intended at all, but as a seller it would be terrifying if ebay allo .s to be force returned after they were cracked out of a slab. I certainly understand the disappointment though thinking you got an over dipped coin and finding out it was scrubbed. |
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Bedrock of the Community
Australia
21786 Posts |
Unfortunately, by cracking the coin out, you are not sending back what was sent to you.
Sometimes it is hard to catch detracting scratches on a coin inside a slab with pictures.
Now I wish you luck whatever you do, but I don't like your chances of a refund.
It's still a good enough coin to take a place in most collections anyway, despite your disappointment.
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Valued Member
United States
294 Posts |
Don't buy any coin sight unseen; it ain't worth the grief! Try to buy all your coins from a reputable and trustworthy dealer. Develop a close working relationship with a dealer you can trust, and definitely LOOK at every coin you are contemplating purchasing.
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Bedrock of the Community
United States
10982 Posts |
Quote:
Catching hairlines is not always easy in imagery. A slight variation in lighting can make them go away completely. I agree 100% with SD here. Quote:
If that was the case, and the hairlines were that obvious, why didn't you notice them before you cracked the slab? And with SS here too. Sorry for the situation but the time to return the coin was before you cracked it out. Best you can hope for is a seller who will work with you but you can't expect them to take it lying down. |
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Valued Member
United States
274 Posts |
The pictures may not have shown a cleaning, but the description CLEARLY states that it is a details/cleaned coin. You received exactly what you paid for.
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Pillar of the Community
United States
1211 Posts |
Moe, at the risk of offending you, I think you are going down a dangerous path. All you are doing is creating a "nightmare" for the seller. It is pretty accepted in the coin community that since we cant see a coin in hand when we buy on ebay, the rule is to buy slabbed. The seller represented the coin exactly as slabbed. Lets face it, you saw an otherwise beautiful coin in a problem holder and assumed the coin was not a major problem coin. When ebay sellers sell a coin, that is usually the end of it. You decided to break out the coin from its slab. IMO, the second you did that, the coin was yours. The seller is a fairly well known dealer with a very generous return policy: "All returned items must be in the original condition and holder. You may return items for any reason up to 14 days after receipt". I think that pretty much sums it up. Good luck but please do the right thing and do not put this seller through the ringer over this experience. |
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Pillar of the Community
United States
4337 Posts |
Moe, sorry for your troubles but I don't believe I see how the seller will have any obligation to you after a cracked out coin scenario. It would be unfair to try and hold him accountable.
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Bedrock of the Community
United States
36684 Posts |
Just a different angle with the lighting in the photo makes a large difference. The coin was described properly and I think once you remove it from the holder it is yours with no return privilege.
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Pillar of the Community
United States
8904 Posts |
I completely see all the sides that you all present. No offense taken by any comments. That's exactly why I posted this topic. I just find myself with a coin that is not what I want and needed opinions on how to proceed. I contacted the seller and told him I wanted to return the coin and why. His response: Quote:
Seller's message:
"Just send it back, Mark, and I will take a look at the situation. You are correct that once it is yours, you do not have to ask my permission, but now to return it after you have removed it is a little difficult to accept. I want to be able to evaluate the situation, so please return the coin."
My response: Quote:Your message to the seller: "Hi XXXX, first thank you for your response. I'm sure we can find a solution to our dilemma. That being said, I can not simply return the coin (and slab tab) and leave it up to you to determine just compensation. Quite simply, the coin was not what you advertised. It is not what I bought and certainly not what I want for my collection. The coin can easily be re-graded by a TPG and I have offered to reduce my compensation to accommodate that. I am not unreasonable and I am offering a true and equitable solution. You refund my $XXX.XX (minus a generous $30 fee for re-grading, so $XXX.XX) and I will consider this deal done. I await your response. Moe" I'm a bit leery to return the coin since that is my only leverage. Thoughts? And FYI: I have also been on the Seller side of dispute identical to this so I do sympathize. Edited by Moe145
12/22/2013 11:36 am
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Bedrock of the Community
United States
36684 Posts |
I am surprised that he is willing to take it back. Have you delt with him before?
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Replies: 27 / Views: 3,644 |
Posted 12/21/2013 11:26 pm
