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Ebay Feedback

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Author Previous TopicReplies: 15 / Views: 1,877Next Topic  
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Petersun's Avatar
Canada
1700 Posts
 Posted 02/20/2014  10:08 am Show Profile   Bookmark this topic Add Petersun to your friends list Get a Link to this Message Number of Subscribers
Since I have never really bought/sold from and on ebay before (except for using it as a reference of prices), what is considered a good feedback percentage?
Valued Member
brexzz1's Avatar
Canada
348 Posts
 Posted 02/20/2014  10:19 am  Show Profile   Bookmark this reply Add brexzz1 to your friends list Get a Link to this Reply
at least 99.5%
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artdio's Avatar
1844 Posts
 Posted 02/20/2014  10:39 am  Show Profile   Bookmark this reply Add artdio to your friends list Get a Link to this Reply
100% positive... of course 99.5 would depend on the total volume of sales that a seller has...
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kuh_85's Avatar
Canada
2366 Posts
 Posted 02/20/2014  11:36 am  Show Profile   Bookmark this reply Add kuh_85 to your friends list Get a Link to this Reply
It depends. Best to click on the feedback # to get to the detailed feedback page. Take a skim through the first couple of pages to look for 'false positives' as sellers are not allowed to leave explicit negative feedback. You can also click the # next to the negative feedback score to filter and see just the negative feedbacks. You also may get somebody who has a high feedback score but hasn't been active on ebay in the last 12 months so their positive feedback percentage is 0%. It's better as a buyer as long as you stick to the rules, pay through Paypal, read the details of the contract you are agreeing to and ask any questions to get clear answers in writing before buying. In those circumstances Paypal's got your back. As a seller, not so much.
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Canada
1984 Posts
 Posted 02/20/2014  4:33 pm  Show Profile   Bookmark this reply Add Smallcentguy to your friends list Get a Link to this Reply
A seller's percentage can get hurt by a single whacky buyer if the number of sales is low. I would look at anything more than 2 or more negative feedbacks in a year as being a red flag if total feedback is under say 200. I would look at the negative comments. It is usually obvious whether the comments are an issue....things like "goods did not arrive", "seller did not refund" from more than one buyer are a bad sign.
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arianzo's Avatar
Canada
2124 Posts
 Posted 02/20/2014  5:43 pm  Show Profile   Bookmark this reply Add arianzo to your friends list Get a Link to this Reply
Depend the amount of sold products. If more than 5,000 a feedback of 98.5% or more it's fine. If few items sold, I'd say 99%.
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Canada
617 Posts
 Posted 02/20/2014  11:08 pm  Show Profile   Bookmark this reply Add EastVanRob to your friends list Get a Link to this Reply
Preferably at least 99%.
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kbbpll's Avatar
United States
4233 Posts
 Posted 02/20/2014  11:27 pm  Show Profile   Bookmark this reply Add kbbpll to your friends list Get a Link to this Reply
If it's less than 100% look at the negatives and judge for yourself. Some buyers are just idiots.
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Petersun's Avatar
Canada
1700 Posts
 Posted 02/21/2014  12:28 am  Show Profile   Bookmark this reply Add Petersun to your friends list Get a Link to this Reply
Wow, thank you for your responses!
There are so many ebay experts around here to learn from. From what I have summarized, the feedback should be above 99.5 if the seller is not someone who has sold thousands of items. Looking at the negative comments is also important.
The reason why I am asking about this is because I tend to look at some ebay prices as market references.
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duncanbishop24's Avatar
United States
898 Posts
 Posted 02/21/2014  12:53 am  Show Profile   Bookmark this reply Add duncanbishop24 to your friends list Get a Link to this Reply
I like to read some of the negative feedback and look at if they all say the same thing like "Item not as described" or something.
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Petersun's Avatar
Canada
1700 Posts
 Posted 02/21/2014  01:19 am  Show Profile   Bookmark this reply Add Petersun to your friends list Get a Link to this Reply
If the negative feed backs all say "item not as described", does it mean that the seller may have other serious underlying problems? Or would you interpret them as packing mistakes?
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falcon's Avatar
Canada
457 Posts
 Posted 02/21/2014  02:35 am  Show Profile   Bookmark this reply Add falcon to your friends list Get a Link to this Reply
To be completely honest, I never look at feed back ....
As long as ebay allows sellers to give feedback after the buyer it really is not a true indicator.
Most sellers block people who give a bad feed back..... try giving one of the bigger sellers on ebay a bad feedback and you will see, I am blocked from several coin sellers because I have not given a 100% + feedback
Most people are so afraid of getting a bad feed back they will give a + feedback just to stop the seller from blocking them, ( asyn, little debbies, etc. )

To fix the problem ...... there is no answer,
Some people are never happy as buyers and some people will never get caught as bad sellers out of fear from the buyers.

But as an after thought,
I don't believe I have ever spent more then 4 or 5 hundred on a single buy from a new ( to me ) seller.
Same old same old ....buyer be aware
Edited by falcon
02/21/2014 02:39 am
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arianzo's Avatar
Canada
2124 Posts
 Posted 02/21/2014  02:37 am  Show Profile   Bookmark this reply Add arianzo to your friends list Get a Link to this Reply
Are you talking about numismatic items to buy or all kind of stuff?
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Petersun's Avatar
Canada
1700 Posts
 Posted 02/21/2014  11:03 am  Show Profile   Bookmark this reply Add Petersun to your friends list Get a Link to this Reply
Numismatic Items. To be honest, I actually have experience dealing with non-numismatic items on ebay.
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lyradnoj's Avatar
Canada
548 Posts
 Posted 02/22/2014  5:55 pm  Show Profile   Bookmark this reply Add lyradnoj to your friends list Get a Link to this Reply

Quote:
If it's less than 100% look at the negatives and judge for yourself. Some buyers are just idiots.


Truer words were never spoken. You wonder if some of these people even look at the pictures.
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pocket change 50's Avatar
Canada
1751 Posts
 Posted 02/23/2014  02:11 am  Show Profile   Bookmark this reply Add pocket change 50 to your friends list Get a Link to this Reply
Well I know most buyers don't read! I've had 4 buyers in the past 2 weeks, make offers on my listing where both title & description say pick 1 only. I accept the offer they pay. When I send an message as to which one they choose. They reply its for all 4. Since they've already paid, I'm faced with having to issue refunds, and submit a cancellation request. Yet I've had other buyers who understood the pick 1 idea. I've also had a buyer own up to his mistake, and stand behind his purchase. I put in my ads to contact me prior to purchase, too see if your choice is available. I gets frustrating when this is a repeat process, and only with the French speaking population too. The misreading, always involves someone from Quebec. Well I guess 1 benefit is with Solds on a multiple listing, it gets brought up more often in search results, as it's partly how the new ebay search works.
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