Sour Experience At Imaginaire.com - Coin Community Forum

To participate in the forum you must log in or register.

Author	Replies: 7 / Views: 1,916
wilsonwu89 Pillar of the Community Canada 705 Posts	Posted 02/24/2014 7:53 pm So I made a purchase at Imaginaire.com so I could take part in their priveledge card program and hopefully save some money. http://www.imaginaire.com/indexv2.j...sp&langue=en The program looks fairly clearcut...collect 10% on all "Coins, with the exception of those emission price. Gold coins and bullion coins are not eligible.. Coin and paper money accessories are not eligible." I bought for a total of $164.92 before tax and $15 shipping 1X 39.99 39.99 "2010 Special Edition Olympic Prooflike Set" 6X 14.99 89.94 "2010 Inukshuk Loonie Puck" 1X 14.99 14.99 "2013 Roll of Quarters - Arctic Expedition" 1X 20.00 20.00 "20 for 20 Goose" From this purchase I was told I only received $4 in points. Wondering why, I emailed them to find out why it was only $4. I understand not receiving it for the $20for$20 as it is technically bullion. So I got an email back: Quote: Hello, The $20 for $20 are at face value so don't get on the card, rolls need to be at twice the face value before being applicable on the privilege program, the loonies puck are at face value also. Only the prooflike olympîc was eligible. Regards, Sounia. I was absolutely livid. First off, how is a loonie puck face value? I paid $14 for a $1 coin in a puck. How can a store advertise something that clearly says "All coins, except gold and bullion, receive 10% in points" and then turn around and throw exceptions at the customer after the fact/purchase. Should I make a fuss? Gatewest and Colonial Acres all the way from now on...they are cheaper and the shipping way cheaper. I thought Imaginaire's "non-existant" points system would make up the difference. Edited by wilsonwu89 02/24/2014 7:55 pm Report this Post to the Staff

Buddy Rest in Peace United States 7075 Posts	Posted 02/24/2014 8:03 pm Can you return your purchase? I'd make a fuss, but wouldn't expect a favorable resolution. They clearly don't want your business or they'd take the 'loss' and fix the information on their site. Report this Post to the Staff
Lithanial Valued Member Canada 451 Posts	Posted 02/24/2014 8:18 pm Just call your credit card company, it is amazing what they can do for you. Report this Post to the Staff
Solidifier Pillar of the Community Canada 814 Posts	Posted 02/24/2014 10:03 pm yup I would cancel. Report this Post to the Staff
ksimms3 Valued Member Canada 234 Posts	Posted 02/25/2014 08:32 am cancel Report this Post to the Staff
stud722 Pillar of the Community United States 1088 Posts	Posted 02/25/2014 09:20 am Cancel Report this Post to the Staff
chubbycheeks Valued Member Canada 480 Posts	Posted 02/25/2014 1:05 pm They should've just did it in the same manner as Gate, have the discount on coins they are willing to discount so avoid any issues. You should make a small issue of it and if they refuse to play ball just cancel and boycott. Report this Post to the Staff
wilsonwu89 Pillar of the Community Canada 705 Posts	Posted 02/25/2014 6:51 pm Quote: Hello, I tried calling you but couldn'T get hold of you - you must understand over 90% of my stock gets on the privilege card; it's mostly the new items sold at face vale that don't get applied on the program. I agree this might not be the best offer for your purchasing needs, but for most customers it is, and besides, $4 credit is still $4 for free! Regards, Ben. New response. What a joke. None of that is on their website. Report this Post to the Staff
	Replies: 7 / Views: 1,916

To participate in the forum you must log in or register.

All Forums Category: Canadian Coins and Currency Forums Forum: Canadian Commemoratives and Non-Circulating Coinage (NCLT)

Silver Gold Bull US is the United States leading bullion dealer. We deliver gold coins, gold bars, silver coins, silver bars and precious metals to your door. Order today!

The First Dollar, your premier source for bullion and rare coins. See our bullion list on the site and the coin inventory on ebay.

View Last 100 New Topics

View Last 100 Active Topics

Disclaimer: While a tremendous amount of effort goes into ensuring the accuracy of the information contained in this site, Coin Community assumes no liability for errors. Copyright 2005 - 2026 Coin Community Family- all rights reserved worldwide. Use of any images or content on this website without prior written permission of Coin Community or the original lender is strictly prohibited.
Contact Us | Advertise Here | Privacy Policy / Terms of Use

Coin Community Forum

It took 0.3 seconds to rattle this change.