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No Returns On Graded (Certified) Coins?

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oih82w8's Avatar
United States
7840 Posts
 Posted 02/26/2014  4:48 pm Show Profile   Bookmark this topic Add oih82w8 to your friends list Get a Link to this Message Number of Subscribers
I recently picked up a NGC graded coin based upon the grade, MS65 and thinking that it was just bad imaging of the coin (reverse only) only to find out why there were no obverse images. There were at least two huge gouges on the nose, which I am fairly certain that it would not crossover to PCGS at said grade. One of the reason I took a chance was that there was a return policy listed. I contacted the seller who said that it was certified by one of the top and that should be the end of the conversation (paraphrased). When I mentioned that I was returning it, he went off on a long winded reply saying that was not the way he does business and the return policy was inadvertently left there because he does not accept returns on graded (certified) coins, but would accept the return and asked that I don't do business with him again.

The coin has not made it back to him yet, but it was relisted at a higher price, which he thought that it would achieve, with no returns accepted. That listing ended, and he relisted it again at an even higher price, or best offer, with no returns accepted. Nor images of the obverse still, just the same blurry reverse.

Sounds like sour grapes to me, but why wouldn't someone accept returns on graded (certified) (at least Top III) coins? He is not the only seller who has this policy.
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Dave H's Avatar
United States
1436 Posts
 Posted 02/26/2014  5:17 pm  Show Profile   Bookmark this reply Add Dave H to your friends list Get a Link to this Reply
Sounds like that seller is one you'd be better off NOT buying from... IMO, MOST sellers do indeed offer a return program for whatever reason, but there are a few sellers who don't offer that. Those are usually the ones that offer inferior coins that have a high chance of being shipped back. I personally don't buy any coins in which there isn't the possibility for return.

As far as the NCG coin goes w/ the gouges, I have seen many coins graded by TPGs that have high grades like that w/ obvious defects/pmd... I guess that's why the saying "buy the coin, not the holder" should be followed...

Edited by Dave H
02/26/2014 5:20 pm
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basebal21's Avatar
13014 Posts
 Posted 02/26/2014  5:21 pm  Show Profile   Bookmark this reply Add basebal21 to your friends list Get a Link to this Reply
One reason not to accept returns would be it costs you money if you offer free shipping or for the supplies ect. Not sure why that would only apply to graded coins though.

It basically sounds like hes trying to pawn it off on someone else not posting the picture of the obverse, or that hes just a salty guy in general.
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jdmern's Avatar
United States
1949 Posts
 Posted 02/26/2014  5:25 pm  Show Profile   Bookmark this reply Add jdmern to your friends list Get a Link to this Reply
A while back, I ended up winning an auction on an NGC graded that had awful photos, so I thought I was getting a good price on it... Once I had the coin in hand, it was without a doubt overgraded and had poor eye appeal, I attempted to return it, but I was told no returns on graded coins... I figured I would eventually just resell it at a small loss... I am still stuck with this coin...
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oih82w8's Avatar
United States
7840 Posts
 Posted 02/26/2014  5:30 pm  Show Profile   Bookmark this reply Add oih82w8 to your friends list Get a Link to this Reply
This seller does not offer free shipping with most of his coins, although I did pick up a PCGS MS64 of the same type from him when he had it listed as a 24 hour sale "buy it now" with free shipping. This one is a whole lot better!

Images soon to follow...when I can get my act together.
Edited by oih82w8
02/26/2014 5:30 pm
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edweather's Avatar
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7375 Posts
 Posted 02/26/2014  6:34 pm  Show Profile   Bookmark this reply Add edweather to your friends list Get a Link to this Reply
As long as you get your refund you're in good shape. People are strange. I always check return policies. IMO practically everything on ebay is returnable regardless.
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kanga's Avatar
United States
5825 Posts
 Posted 02/26/2014  6:56 pm  Show Profile   Bookmark this reply Add kanga to your friends list Get a Link to this Reply
IF you got the coin on ebay
AND
IF only the reverse was shown
THEN
the listing violated ebay policy.

And I quote:
"Note: Coins minted before 1980 must show the full front and back of the holder. Coins minted in 1980 or after must show the full front of the holder."

That violation could be your way out.
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DVCollector's Avatar
United States
10045 Posts
 Posted 02/26/2014  8:22 pm  Show Profile   Bookmark this reply Add DVCollector to your friends list Get a Link to this Reply
I have seen this 'no returns on slabs' policy elsewhere, the assumption being that the coin is somehow 'guaranteed' by a TPG grade. But, we all know that eye appeal is often hard to quantify.
With Kanga--not showing both sides is an ebay listing violation.
Edited by DVCollector
02/26/2014 8:22 pm
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oih82w8's Avatar
United States
7840 Posts
 Posted 02/26/2014  9:45 pm  Show Profile   Bookmark this reply Add oih82w8 to your friends list Get a Link to this Reply
Wow, I did not know that. The coin is a modern (post-1980) and the entire front of the holder was visible, albeit not the greatest image, the serial number was readable, no image on NGC was available.
Edited by oih82w8
02/27/2014 02:30 am
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Jabbss651's Avatar
72 Posts
 Posted 02/28/2014  06:22 am  Show Profile   Bookmark this reply Add Jabbss651 to your friends list Get a Link to this Reply
He messed up by saying he accepts returns...it was clear on the listing. Thats his problem. I wouldnt deal with this guy anymore...sounds shady you would be better off not to.
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BuffalosRock's Avatar
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500 Posts
 Posted 03/24/2014  10:15 am  Show Profile   Bookmark this reply Add BuffalosRock to your friends list Get a Link to this Reply
I wonder about how ebay would treat this. I have thusfar considered the "no returns accepted" like I do the signs at stores that say something like "Not responsible for ..." when in fact legally THEY ARE. They do that because they hope people believe the sign and thus don't try to sue them or go after them for whatever. But the sign means NADA. ebay's insurance should cover any picture "obscuring" as being "not as advertised" and IMO you should be able to return any coin from a picture that way.

I've not run into a case where I bought a coin with a "no returns" and wanted to return it. But I think it will happen at some point. I plan to return it no matter what their stated policy says. IMO, the "no returns" thing is BS! It should not trump "buyers protection"!
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