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RCM Shipping Times?

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Author Previous TopicReplies: 6 / Views: 1,567Next Topic  
New Member

Canada
46 Posts
 Posted 03/29/2014  3:06 pm Show Profile   Bookmark this topic Add Canadian to your friends list Get a Link to this Message Number of Subscribers
It's been exactly a month since I've placed my order, and my order still says processing, is this normal?

I ordered the gold bald eagle 1/25, and 100 for 100 bald eagle, both of which were in stock at the time of me ordering.

I've sent emails to their contact email, to no reply. Do these emails not get checked?
Pillar of the Community
Canada
5324 Posts
 Posted 03/29/2014  3:27 pm  Show Profile   Bookmark this reply Add john100 to your friends list Get a Link to this Reply
check your order status online, or check your credit card for a charge.
Pillar of the Community
kuh_85's Avatar
Canada
2366 Posts
 Posted 03/29/2014  3:53 pm  Show Profile   Bookmark this reply Add kuh_85 to your friends list Get a Link to this Reply
This is quite normal. Try the 1-800 # during morning office hours.
Valued Member
CanadianCoins1999's Avatar
Canada
335 Posts
 Posted 03/30/2014  2:49 pm  Show Profile   Bookmark this reply Add CanadianCoins1999 to your friends list Get a Link to this Reply
Same thing happened to me with my duck subscription, called them and they said it was shipped the day before and ten they told me that they are having trouble with the order status on the website. So if I were you, I'd call.
Pillar of the Community
Canada
6768 Posts
 Posted 03/30/2014  3:26 pm  Show Profile   Bookmark this reply Add Silveroid to your friends list Get a Link to this Reply
I would say:
do not relay on the online order status - it just not informative, even when it accurate.

Just call the mint and verify about order status - shipped or not.
Pillar of the Community
570 Posts
 Posted 03/30/2014  4:51 pm  Show Profile   Bookmark this reply Add mts to your friends list Get a Link to this Reply
I usually send them an email. Unlike the telephone call, you won't get immediate answer, but it will be in writing.
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NuMoosematist's Avatar
Canada
867 Posts
 Posted 03/30/2014  7:46 pm  Show Profile   Bookmark this reply Add NuMoosematist to your friends list Get a Link to this Reply
@ Canadian

Typically you should receive your order before the email is answered...
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