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Missing Quarter In Set From US Mint

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New Member

United States
12 Posts
 Posted 06/10/2014  5:48 pm Show Profile   Bookmark this topic Add toolhand to your friends list Get a Link to this Message Number of Subscribers
Received my 2014 proof set from US Mint today. In the quarter set the "Arches National Park (UT)" is missing. The plastic holder is totally sealed. Does this happen often? Should I call the Mint and raise heck? Is this worth something or just a conversational piece?
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ace_ftw's Avatar
Canada
1747 Posts
 Posted 06/10/2014  6:34 pm  Show Profile   Bookmark this reply Add ace_ftw to your friends list Get a Link to this Reply
I have heard of people calling sets where one coin is in backwards "Error" sets, so it might be.
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kanga's Avatar
United States
5825 Posts
 Posted 06/10/2014  6:40 pm  Show Profile   Bookmark this reply Add kanga to your friends list Get a Link to this Reply

Quote:
Should I call the Mint and raise hell?


No.
Just return it for a replacement.
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Conder101's Avatar
United States
17884 Posts
 Posted 06/10/2014  10:49 pm  Show Profile   Bookmark this reply Add Conder101 to your friends list Get a Link to this Reply
Just a packaging error and it is of no value because it can be faked by just opening a set, removing a coin, and closing it. The sets are not sealed and can be opened and closed without leaving detectable traces. Notify the mint and send it back for replacement. (Not that I am encouraging fraud, but if enough people removed a coin from their sets and sent them back for replacement, maybe the Mint would start sealing the sets again.)
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jbuck's Avatar
United States
187702 Posts
 Posted 06/11/2014  09:55 am  Show Profile   Bookmark this reply Add jbuck to your friends list Get a Link to this Reply

Quote:
Not that I am encouraging fraud, but if enough people removed a coin from their sets and sent them back for replacement, maybe the Mint would start sealing the sets again
No!

Okay, I am being selfish, I do not miss having to use a utility knife to open my sets!
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rupester's Avatar
United States
1300 Posts
 Posted 06/11/2014  10:28 am  Show Profile   Bookmark this reply Add rupester to your friends list Get a Link to this Reply
Haha I agree both ways should be sealed and the use of kung fu and a skill saw to remove coins is not fun!
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Dar's Avatar
United States
1476 Posts
 Posted 06/11/2014  3:23 pm  Show Profile   Bookmark this reply Add Dar to your friends list Get a Link to this Reply
Call them FIRST and explain.

Don't want Any doubt being cast Your way.
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OldSkoolMadSkilz's Avatar
United States
2077 Posts
 Posted 06/11/2014  3:47 pm  Show Profile   Bookmark this reply Add OldSkoolMadSkilz to your friends list Get a Link to this Reply
Well now I know how I get so many inferior coins. If they don't even examine them long enough to tell if all the coins are there, they certainly wouldn't notice defects. Are these sets assembled by pitney bowes or mint employees? I wonder what their return percentage is?


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Conder101's Avatar
United States
17884 Posts
 Posted 06/12/2014  10:22 am  Show Profile   Bookmark this reply Add Conder101 to your friends list Get a Link to this Reply
Actually assembled by machine.
New Member
United States
12 Posts
 Posted 06/12/2014  6:16 pm  Show Profile   Bookmark this reply Add toolhand to your friends list Get a Link to this Reply
Update on missing coin: Call Mint and they said what most replies said, to return and they would replace. I think I may just order a set of "America the Beautiful" quarter proof set just to have a complete set and keep the one with the missing coin to show off and at least chastise the Mint for the mistake. To "Conder101" Asked rep. at the Mint about the plastic cases not being sealed. She said they are sealed and you could not open without damaging it.
Bedrock of the Community
United States
20753 Posts
 Posted 06/12/2014  6:23 pm  Show Profile   Bookmark this reply Add just carl to your friends list Get a Link to this Reply
Possibly the Mint should start sealing proof sets with several layers of plastic. Naturally this would increase the cost though.
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iontyre's Avatar
United States
269 Posts
 Posted 06/12/2014  11:00 pm  Show Profile   Bookmark this reply Add iontyre to your friends list Get a Link to this Reply
toolhand: mint official is wrong. Sets are not sealed. Feel around the edge for the seam and you can easily pry it open, no seal to break.
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smokeriderdon's Avatar
United States
3755 Posts
 Posted 06/12/2014  11:53 pm  Show Profile   Bookmark this reply Add smokeriderdon to your friends list Get a Link to this Reply
And the operator is mis informed. The cases can be opened with ease. They are NOT sealed in any way shape or form. And I am FINE with that.
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jbuck's Avatar
United States
187702 Posts
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snowman24's Avatar
United States
186 Posts
 Posted 06/14/2014  11:30 am  Show Profile   Bookmark this reply Add snowman24 to your friends list Get a Link to this Reply
how about just ordering another one off ebay
...if its clad I see that right now the "buy it now" option
has one for sale at 2.95 ...that probably cheaper than
shipping the set back
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junior e's Avatar
United States
931 Posts
 Posted 06/17/2014  1:59 pm  Show Profile   Bookmark this reply Add junior e to your friends list Get a Link to this Reply
If You return it, don't be in a hurry for Your refund. The last time I returned damaged coins it took about three months for them to just credit my card. It was for two gold ounces, so it reached the ridiculous point after six weeks. The worst thing was seeing how badly they handled those beautiful coins.
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